Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 65% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pete and Adam were great. Updated us on delivery time and worked hard during a very hot day to get the job done. We are really pleased. Well done guys and great bed. We are very happy 😀

Reply from Get Laid Beds
Aaron & Sean delivered and set up the bed - very polite, calm and professional. Quick set up and happy with the quality of the bed frame. The stain is darker than on the photos but i'm happy with that as prefer a darker stain

Reply from Get Laid Beds

Reply from Get Laid Beds
Adam and Pete came across as lovely fellas, and had the bed knocked up in no more than 15 minutes. Excellent service and a wonderful product

Reply from Get Laid Beds
Aaron and Sean were wonderfully efficient. They arrived bang on 7am and were done by 7:20, with a perfectly made bed all whilst being good humoured and polite (ensuring to take shoes off in taking the bed up etc). Couldn’t ask for more!

Reply from Get Laid Beds
I had a great experience with Get Laid Beds. Their customer service team was very responsive throughout the whole process. Lewis promptly replied to all of my enquiries, was consistently helpful, and kept me informed every step of the way.
Excellent customer service and support. I would definitely recommend Get Laid Beds to anyone looking for a quality bed and a company that genuinely cares about its customers.

Reply from Get Laid Beds
I couldn't be happier with our experience with Get Laid Beds. The quality of the bed is outstanding—it's beautifully made, incredibly sturdy, and looks even better in person than it did online.
The delivery and assembly service by Paulo was excellent. He put the bed together incredibly quickly and efficiently, and he was so friendly and professional, even in the heat we are having. He made the whole experience stress-free and was genuinely lovely to have in our home.
From the quality of the product to the outstanding customer service, everytime I got in touch with Get Laid Beds, they replied super quickly, everything exceeded my expectations. I would highly recommend Get Laid Beds to anyone looking for a stylish, well-crafted bed backed by fantastic service. Thank you for such a wonderful experience!

Reply from Get Laid Beds
Great service
Great website easy to order.
Order arrived day early and was very easy to build.
Great job.

Reply from Get Laid Beds
I'm happy with this sturdy, high quality bed and the smooth buying process. I gave also Grace from customer service a call, who was super helpful and shipped out an extra slat when I needed it.

Reply from Get Laid Beds
Excellent installation today. Quick effortless and helped my wife with set up. Too early to review actual bed frame but looks great ! Thank you so much !

Reply from Get Laid Beds
Ordered the wrong size bed, only noticed after building it. Contacted them and Grace was so helpful even though it was my mistake. Grace arranged for collection or the wrong be plus a replacement to be delivered. Excellent service!

Reply from Get Laid Beds
Thanks to Adam and Sean’s speedy service our Ottoman was moved and put back in half an hour! It was great service of Get Laid to agree to help us move our bed after four years of purchasing.

Reply from Get Laid Beds
I've got two beds - the deco and a Japanese storage bed - and am very happy with both. All the design touches and size variations makes it easy to request something that really suits the space. Aaron and Ashley came exactly when they said and did a very efficient build. Would definitely recommend. After decades of white flat pack I finally feel like a grown up

Reply from Get Laid Beds
Adam and Sean did a super job delivering and building my son’s bed. They were efficient, tidy and a pleasure to deal with. The bed looks great! I highly recommend Get Laid Beds.

Reply from Get Laid Beds
Really great service, friendly staff and very fast assembly!

Reply from Get Laid Beds
Beautiful bed. Great communication. Paulo and Adam who assembled the bed were lovely and super fast and thorough. Thank you so much!

Reply from Get Laid Beds
I am very impressed with this company and the quick response and help from Spencer, Its a rare thing these days to find such a level of Customer help, I look forward to receiving my new bed and highly recommend Get Laid Beds for the great service.

Reply from Get Laid Beds
The design of these beds is 5*
The customer service of the agents on the phone is 5*
The quality is a 2*
There were paint drips and chips and rough cuts and cracks all over the bed, after our delivery problems I honestly was just over it but I was shocked how bad this quality was for the price, no care seemed to have gone into the actual making of the bed and in real life before of this it looks really cheap like we made it ourselves.
The delivery is a 1*
They didn't turn up and just changed the date even though I had waited in all day and after I complained and fairly had my delivery refunded, when he did turn up in an unmarked van then just dumped the boxes on our doorstep and left without much of a word.
I feel the website and design does not match up with the actual product.
This is such a same as we have a 6 bed house and our plans was to have one of these in every room as we loved the design and colours so much we liked the idea of natural wood and that they would all be the same but different.

Reply from Get Laid Beds
Adam and Pablo were superb, efficient, tidy and prompt. Would highly recommend for a hassle free bed delivery experience

Reply from Get Laid Beds
Today Aaron and Ashley came to do the job. Really nice guys. Very professional and courteous. Highly recommend.

Reply from Get Laid Beds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.