Get Laid Beds Reviews 

7,265
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the seamless service, from initial consultations in the showroom to efficient ordering and timely delivery processes. Reviewers are particularly impressed with the high quality and design of the products, often describing beds as beautiful, solid, and comfortable. The quick lead times and the ease of assembly, often performed by skilled delivery teams, also stand out as significant positives. Customers frequently express overall satisfaction, with many recommending the company for its reliable products and excellent customer care.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, efficient,... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied

Rated 5 out of 5 stars

What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more

Company replied

Rated 5 out of 5 stars

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more

Company replied

Rated 5 out of 5 stars

An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,265)

1,677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pete and Adam were great

Pete and Adam were great. Updated us on delivery time and worked hard during a very hot day to get the job done. We are really pleased. Well done guys and great bed. We are very happy 😀

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Tina,

Thank you for this review Adam and Pete are a real credit to the company.

Chris

Rated 5 out of 5 stars

Thank you !

Aaron & Sean delivered and set up the bed - very polite, calm and professional. Quick set up and happy with the quality of the bed frame. The stain is darker than on the photos but i'm happy with that as prefer a darker stain

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Aqsa,

I am so pleased to see that everything has gone so well!

Chris

Rated 5 out of 5 stars

Adam and Pete came across as lovely…

Adam and Pete came across as lovely fellas, and had the bed knocked up in no more than 15 minutes. Excellent service and a wonderful product

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for this review! I am pleased to see both the product and the service was so great.

Chris

Rated 5 out of 5 stars

Top experience - exactly what you’d want

Aaron and Sean were wonderfully efficient. They arrived bang on 7am and were done by 7:20, with a perfectly made bed all whilst being good humoured and polite (ensuring to take shoes off in taking the bed up etc). Couldn’t ask for more!

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Alex,

Thank you for this review the guys do a brilliant job!

Chris

Rated 5 out of 5 stars

Quality bed and great customer service

I had a great experience with Get Laid Beds. Their customer service team was very responsive throughout the whole process. Lewis promptly replied to all of my enquiries, was consistently helpful, and kept me informed every step of the way.

Excellent customer service and support. I would definitely recommend Get Laid Beds to anyone looking for a quality bed and a company that genuinely cares about its customers.

1 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Nico,

Lewis does an amazing job so thank you for this feedback!

Chris

Rated 5 out of 5 stars

I couldn't be happier with our Ottoman

I couldn't be happier with our experience with Get Laid Beds. The quality of the bed is outstanding—it's beautifully made, incredibly sturdy, and looks even better in person than it did online.

The delivery and assembly service by Paulo was excellent. He put the bed together incredibly quickly and efficiently, and he was so friendly and professional, even in the heat we are having. He made the whole experience stress-free and was genuinely lovely to have in our home.

From the quality of the product to the outstanding customer service, everytime I got in touch with Get Laid Beds, they replied super quickly, everything exceeded my expectations. I would highly recommend Get Laid Beds to anyone looking for a stylish, well-crafted bed backed by fantastic service. Thank you for such a wonderful experience!

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Natasha,

Thank you for leaving such an in depth review! I am glad the whole experience was so fantastic!

Chris

Rated 5 out of 5 stars

Great service

Great service
Great website easy to order.
Order arrived day early and was very easy to build.
Great job.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Calum,

Thank you for this positive feedback!

Chris

Rated 5 out of 5 stars

Great experience

I'm happy with this sturdy, high quality bed and the smooth buying process. I gave also Grace from customer service a call, who was super helpful and shipped out an extra slat when I needed it.

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Mel,

Thank you for this review Grace is a real asset!

Chris

Rated 5 out of 5 stars

Excellent installation today

Excellent installation today. Quick effortless and helped my wife with set up. Too early to review actual bed frame but looks great ! Thank you so much !

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Tim,

Thank you for leaving this review it means a lot to us!

Chris

Rated 5 out of 5 stars

Ordered the wrong size bed

Ordered the wrong size bed, only noticed after building it. Contacted them and Grace was so helpful even though it was my mistake. Grace arranged for collection or the wrong be plus a replacement to be delivered. Excellent service!

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Andy,

Grace is a star so thank you for this.

Chris

Rated 5 out of 5 stars

Thanks to Adam and Sean’s speedy…

Thanks to Adam and Sean’s speedy service our Ottoman was moved and put back in half an hour! It was great service of Get Laid to agree to help us move our bed after four years of purchasing.

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

Thank you for your kind words!

Chris

Rated 5 out of 5 stars

Japanese storage bed - Great to look at and sleep in

I've got two beds - the deco and a Japanese storage bed - and am very happy with both. All the design touches and size variations makes it easy to request something that really suits the space. Aaron and Ashley came exactly when they said and did a very efficient build. Would definitely recommend. After decades of white flat pack I finally feel like a grown up

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello George,

The guys do an amazing job so thank you for this review!

Chris

Rated 5 out of 5 stars

Bed delivery and construction

Adam and Sean did a super job delivering and building my son’s bed. They were efficient, tidy and a pleasure to deal with. The bed looks great! I highly recommend Get Laid Beds.

19 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Emma,

I am so pleased to hear that you love your new bed!

Chris

Rated 5 out of 5 stars

Really great service

Really great service, friendly staff and very fast assembly!

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Karen,

Thank you for taking the time to leave this review!

Chris

Rated 5 out of 5 stars

Beautiful bed

Beautiful bed. Great communication. Paulo and Adam who assembled the bed were lovely and super fast and thorough. Thank you so much!

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Rachele,

Thank you for the lovely feedback!

Chris

Rated 5 out of 5 stars

Very positive help from Spencer at Get Laid Beds

I am very impressed with this company and the quick response and help from Spencer, Its a rare thing these days to find such a level of Customer help, I look forward to receiving my new bed and highly recommend Get Laid Beds for the great service.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Jan,

Thank you for this review Spencer does a fantastic job!

Chris

Rated 3 out of 5 stars

I wouldn't buy another one

The design of these beds is 5*
The customer service of the agents on the phone is 5*

The quality is a 2*
There were paint drips and chips and rough cuts and cracks all over the bed, after our delivery problems I honestly was just over it but I was shocked how bad this quality was for the price, no care seemed to have gone into the actual making of the bed and in real life before of this it looks really cheap like we made it ourselves.

The delivery is a 1*
They didn't turn up and just changed the date even though I had waited in all day and after I complained and fairly had my delivery refunded, when he did turn up in an unmarked van then just dumped the boxes on our doorstep and left without much of a word.

I feel the website and design does not match up with the actual product.
This is such a same as we have a 6 bed house and our plans was to have one of these in every room as we loved the design and colours so much we liked the idea of natural wood and that they would all be the same but different.

20 April 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Kimberley,

I am sorry to hear of the issues you have had.

If you could please send an email to hello@getlaidbeds.co.uk FAO Chris with your best contact details I would like to discuss further.

Chris

Rated 5 out of 5 stars

Adam and Pablo were superb

Adam and Pablo were superb, efficient, tidy and prompt. Would highly recommend for a hassle free bed delivery experience

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Nicholas,

Thank you for taking the time to leave this the guys do a great job!

Chris

Rated 5 out of 5 stars

Excellent service

Today Aaron and Ashley came to do the job. Really nice guys. Very professional and courteous. Highly recommend.

18 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Seth,

Thank you for taking the time to share your feedback!

Chris

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look