Get Laid Beds Reviews 

7,265
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,685 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making interactions pleasant and informative. Many people highlight the seamless service, from initial consultations in the showroom to efficient ordering and timely delivery processes. Reviewers are particularly impressed with the high quality and design of the products, often describing beds as beautiful, solid, and comfortable. The quick lead times and the ease of assembly, often performed by skilled delivery teams, also stand out as significant positives. Customers frequently express overall satisfaction, with many recommending the company for its reliable products and excellent customer care.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, frequently describing them as helpful, efficient,... See more

Product

Clients share positive opinions on product quality, with many reviewers consistently praising the excellent... See more

Service

Consumers consistently report positive experiences with the service, highlighting its efficiency,... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the efficiency and... See more

Quality

People report positive experiences with quality, consistently praising the excellent craftsmanship and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent customer service received by Spencer over the telephone just now. Spencer was able to make some suggestions which I hadn’t yet considered. Spencer also informed me about measurements and hel... See more

Company replied

Rated 5 out of 5 stars

What a fantastic UK based company, me and my wife travelled 4 hours around trip to visit there show room. It was exactly what we needed todo to see all the different designs and woods they offer. Bonu... See more

Company replied

Rated 5 out of 5 stars

Grace was excellent in holding space for me while I was having technical difficulties (my end!!) ordering a bed. She took me through the process remembering all my mutterings. Excellent service. The 2... See more

Company replied

Rated 5 out of 5 stars

An excellent service from start to finish. Really helpful telephone advice about beds (as I needed a bespoke longer length). Easy ordering. And excellent, timely delivery and assembly service, all don... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Bed Shop
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Mattress Store

Written by the company

Get Laid Beds are the leading British manufacturer of 100% solid wooden bed frames. With an 11 year guarantee on all beds, choose from 60+ designs, 17 finishes, 17 sizes and more custom options available. All our wooden beds are lovingly handmade to order and shipped worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 65% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(7,265)

1,677 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible mattresses

Terrible mattresses. Bought one and it started deforming after only one year of use. I rotated it regularly and it still ended up unusable. I have really bad back issues so having to sleep on this bed has been a torture.

28 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Aleksandra,

I am sorry to hear this if you have not already can you please contact us at hello@getlaidbeds.co.uk FAO Chris so I can take a look.

Chris

Rated 5 out of 5 stars

Get Laid Beds are the real deal!

Recommended by a friend, our space Saving oriental bed from Get Laid Beds did not disappoint. Ordering from the website was easy, with examples of how your frame will look with various finishes and extras with a great price considering it is solid natural wood, the options and being made to order. Delivery was hassle free with a delivery window on your chosen day, to help you plan your day. GLB customer service made things easier when we needed to update our contact details - thanks Steven!! Really happy with our choice of frame and it looks and feels great. 5 out of 5, no notes!

27 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Warren,

Thank you for leaving this review it means a lot to us all!

Chris

Rated 5 out of 5 stars

We visited the showroom today and…

We visited the showroom today and bought an Oxford Bed. The sales consultant Spencer was brilliant. He welcomed us really warmly, and made sure we had the information we needed to make a decision. He was really knowledgeable, helpful and with his guidance we bought a beautiful bed. Thank you to Chris as well for pointing us in the right direction, We will definitely be back!

27 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Paul,

It was a pleasure to help! Thank you for taking the time to come to the showroom!

Chris

Rated 1 out of 5 stars

Mattresses are terrible quality

The beds are good, but don't buy the mattresses. Paid more than £500, after 2 years I tried to activate the warranty because the mattress became uncomfortable. With a sagging of 4.5cm, they said it was normal. I rotated the mattress regularly. No refund or exchange was offered. Stick to an Ikea mattress.

23 February 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Manuela,

I am sorry to hear this if you have not already can you please contact us at hello@getlaidbeds.co.uk FAO Chris so I can take a look.

Chris

Rated 5 out of 5 stars

Spencer was great and helped me with…

Spencer was great and helped me with ease, sorted the problem as soon as i told him what had occurred . Great service, highly recommend!

26 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Sami,

Thank you for this review Spencer is a star!

Chris

Rated 5 out of 5 stars

Adam & Pete were great

Adam & Pete were great - friendly, helpful and assembled everything really quickly.

26 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Vicky,

Thank you for taking the time to leave this review.

Chris

Rated 5 out of 5 stars

Very happy with the quality of the bed…

Very happy with the quality of the bed and Adam and Peter who delivered it were very helpful, professional and polite.

26 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Leo,

Adam and Pete are brilliant so thank you for this.

Chris

Rated 5 out of 5 stars

My second purchase and excellent service

I have just made my second purchase of double bed and mattress from this company, returning as I was so impressed with my first buy. From ordering to delivery with ten days and the service throught, excellent. I have been regularly updated via email, informed of delivery time via text and a knock on my front door within 20 minutes of scheduled time. The entire process has been excellent and the product, I am over the moon with, excellent build quality and definitely value for money. I would recommend this company to all family and friends, worth every penny, excellent value for money and an old school approach to customer service.

26 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Al,

Thank you for this review the team do such a fantastic job across the board!

Chris

Rated 5 out of 5 stars

Thank you Grace and Get Laid Beds

Thank you Grace and Get Laid Beds for a brilliant service again.
I emailed to see if i could just buy 2 new legs, to change my bed to a platform style, without the headboard.
Grace replied really quickly and sorted it all out. Polite, efficient and friendly.
The product is fantastic too, high quality and easy to put together.
Thanks so much, highly recommend this company, and Grace.

12 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Ian,

Thank you for such a lovely review!

Grace is a real credit to the company so this means a lot.

Chris

Rated 5 out of 5 stars

Fantastic overall experience

Fantastic overall experience! Delivery arrived bang on time and Ashley put the bed together quickly with ease! Can't praise this whole process highly enough.

26 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Richard,

Thank you for this review I am glad to see the whole process went so well!

Chris

Rated 5 out of 5 stars

With the help of George ordering was a…

With the help of George ordering was a breeze, great experience so far. can't wait for my new bed to arrive.

25 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Dean,

Thank you for this review we cannot wait for you to have your new bed either!

Chris

Rated 5 out of 5 stars

Great bed, excellent delivery

The delivery was professional, clear and friendly - Adam and Sean were early, gave me a call with plenty of notice, quick to unload, and had very helpful information about the assembly. The bed itself is also lovely, will absolutely be recommending Get Laid Beds to others.

25 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Kaila,

Thank you for such a lovely review it means a lot to us!

Chris

Rated 5 out of 5 stars

Outstanding Customer Service

Had a minor issue with a bed I just had delivered. Elisha at Get Laid Beds dealt with my situation in a very quick and positive manner. This was an outstanding example of customer service. I’ve bought other beds from Get Laid Beds and they all have been excellent quality and they get the small things right - like the little cotton bag with the screws in. Problems are unavoidable but it's how you deal with them that counts - Elisha and Get Laid Beds have got this spot. I'm one very happy customer.

24 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Alastair,

I am so pleased to see you had such a positive experience with Get laid beds.

Chris

Rated 5 out of 5 stars

Thanks Todd and Paulo

Thanks Todd and Paulo, awesome service, with a smile and in 34 degrees heat... legends.

24 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello,

I agree the guys are legends!

Thank you for the kind words!

Chris

Rated 5 out of 5 stars

Sean and a very helpful lady…

Sean and a very helpful lady delivered/assembled our bed in the blistering sun and helped with an admin error on my part, not adding mattress removal to chart.
Bed is a beast!
Thanks guys

24 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Shane,

Thank you for this review! Sean is a star and I am pleased to see the bed was so well received.

Chris

Rated 5 out of 5 stars

Paulo was brilliant

Paulo was brilliant. He kept me informed via text every step of the way… the day before a rough time of arrival, on the day an exact time he would arrive.
Paulo is a delightful man, polite and courteous. The bed was put up with professionalism and very quickly. All boxes were taken away.
If I needed another bed l would definitely use “Get Laid” again especially when they employees people such as Paulo.

9 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Susan,

I agree Paulo is amazing! Thank you for sharing such kind words.

Chris

Rated 5 out of 5 stars

From start to finish it was stress…

From start to finish it was stress free.
Great customer service from grace at the show room and great delivery driver Toby the bed looks amazing really impressed with everything

22 June 2026
Unprompted review
Get Laid Beds logo

Reply from Get Laid Beds

Hello Andrew,

Grace is a star so thank you for this review!

Chris

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look