Get Laid Beds Reviews 1,057

Nicola from Get Laid Beds did an excellent job answering all my questions before I made the online purchase from US. Great customer service on the phone as well as online.

I had some questions about their bed frames and, to my great surprise, someone picked up immediately. I didn't even have to go through several transfers or endure a long hold with an annoying, automated repetitive message like I typically need to when calling a company's customer service department.

Chris was very kind, answered my questions and provided amazing customer service. This was my first time interacting with British customer service, and now, after having talked to Chris, I'm under the impression that British customer service is the best.

Lewis did a lot of converting dimensions for me . Then It was customized and he wasn’t bothered at all with the additional answers he had to provide.

Customer Service was very quick to respond and was very helpful.

I was thinking of changing my order and called the company and dealt with Grace, who was most helpful with my change of order, nothing was any trouble. Refreshing to get true Customer Service and talk to a helpful human being.
This is quite a rare experience unfortunately these days, when we are left hanging on the phone for hours as company's tell us they are too busy to answer our call!
A delightful customer experience with Get Laid Beds.

⭐⭐⭐⭐⭐ A Truly International Sleep Experience!
I couldn’t be happier with my new setup from Get Laid Beds. The quality of the craftsmanship is immediately evident the moment you start putting it together.
What makes this specific bed special is its truly global story:
• The Frame: Expertly crafted in the UK by Get Laid Beds. The solid wood is sturdy, beautiful, and was a breeze to assemble.
• The Mattress: A high-tech "SmartGrid" mattress sourced all the way from India (The Sleep Company), which fits the frame perfectly.
• The Destination: Everything came together seamlessly here in the Netherlands.
The delivery was smooth despite the international logistics, and the final result is a minimalist, sturdy, and incredibly comfortable bed that looks stunning on my wooden floors. If you are looking for a bed frame that combines timeless British woodworking with a modern aesthetic, I cannot recommend Get Laid Beds enough

Talking to a real person instead of wasting time with an AI assistant. Nice to ask questions and have someone knowledgeable answer the question. Very helpful regarding the product.

I just bought my bed. Throughout the process of deciding I was helped by Lewis who was extremely helpful. Over the course of a couple weeks he answered all my questions regardless of how mundane and offered a solution to a problem I was having with my bed clearance. His service was outstanding. Can't wait to get my new bed!

We needed to modify and update our order because we changed our minds about the type of wood for the bed we ordered. Lewis helped me process the modifications and updated order while kindly and patiently answering my additional questions along the process. His customer service and communications are top notch. He was repeatedly able to quickly and simply continue the process with the updated order while simultaneously answering my side questions about other details.

Steven helped me out and solved my problem quickly and with no hassle

I was worried about not being home for the delivery from across the pond! and wondered if it would be be hard to get in touch with someone at Get Laid beds. Turned out to be so easy. Reached Steven within a minute and he was so polite, friendly and able to help me very quickly. I really appreciated the excellent customer service he provided!

George was great!

Amy answered every question quickly and thoroughly. And, she went 'above and beyond' and gave additional input we did not think to ask questions about! Super experience -- Tom
in Dallas, TX

Grace did an amazing job helping me thru the process of getting a replacement board. Im looking forward to using my new Bed frame for years to come. Going to eventually get the 5 level bed side shelf too

This is a really great company. They have just the type of product I was looking for, a good website, a phone number and great sales people. Steven was very knowledgeable, helpful and polite. Exceeded my expectations.

While I haven't received my beds yet, I did need help with all the forms required for shipping/customs.
George just helped me through the process, which made a difficult process very simple.

Many thanks Steve for your wonderful support! Gave me the knowledge and confidence to order the right frame with the right accessories :).

It was a distinct pleasure to order my bed through George.
He was thoroughly knowledgeable, and had a cheerful demeanor and a sense of humor.
George answered All of my questions with ease and made me feel quite confident in my purchase.
He's an asset to Get Laid Beds !!!

While my experience and dissapointment with a twin pine Tokyo bed, my experience with customer service representative Lewis Preston was excellent! I worked in customer service for at least 50 years and Lewis was awesome! He listened and repeated my concerns to make sure he understood. He was never ever condescending. I am currently waiting for my return to arrive in Tennessee for my refund. Lewis is wonderful. Never ever try to replace him with AI..it cannot be done.