Official Gatwick Airport Parking Reviews 

20,690
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Easy to park, frequent and efficient bus service. Great (and free) for picking up and dropping off other people flying as well. The only thing is the bus announcement taking you back says you shou... See more

Company replied

Rated 5 out of 5 stars

We went to Majorca for a week and it was well worth a little bit of extra money just to be terminal adjacent. It would be helpful though if the car park had those green lights above bays to show you w... See more

Company replied

Rated 5 out of 5 stars

Excellent Gatwick Airport Parking for Long Stays I had a very good experience with the long-stay car park at Gatwick Airport. It was reasonably priced and offered great savings, especially for... See more

Company replied

Rated 5 out of 5 stars

Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... See more

Company replied

Company details

  1. International Airport
  2. Parking Lot
  3. Public Parking Space
  4. Valet Parking Service

Written by the company

Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

21K reviews

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4.6

All reviews

(20,690)

4,007 reviews in the last 12 months

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Rated 4 out of 5 stars

Distracted by constant additional items.

20 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Ann

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

First time we used Gatwick mid stay…

First time we used Gatwick mid stay parking. Was really easy start to finish with good directions. I got our dates wrong so I changed it online from our holiday and it was really simple. Will definitely use this again when we fly from lgw. Thank you

20 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Toni

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay parking easy to use from start to finish and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Guaranteed Peace Of Mind

A very easy, straightforward, and simple hazzle-free way of travelling to leave your car in a highly secured facility that’s profoundly accessible to the airport’s south terminal. This is the cheapest and yet most efficient way to travel from Gatwick Airport.

29 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Lee

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy, straight forward, efficient and cheap, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 1 out of 5 stars

outrageous - wont accept responsibility for damage

outrageous service. i will never use them again. i paid for valet parking. a knock has occurred whilst i was away. because my car is matt color they are trying to claim the pictures cant pick it up and they may or may not pay out. the manager on site even said ive seen from the photos you didn't have that damage coming in, i sent a screen shot of the anti theft alarm being triggered (when it was obviously knocked in their care) and the lady had the audacity to say anti theft alarms can be triggered by airplanes flying above. Absolute cowboys which i never ever expected from gatwick official parking.

6 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mark

Thank you for taking the time to share your feedback.

We're sorry to learn of your experience with our Parking Team.

We aim to provide the highest quality service and care to all of our customers using our valet services and we're disappointed to hear of your recent experience.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Rated 2 out of 5 stars

nightmare at collection

nightmare at collection, for some reason I got my keys sttraight away but at least 20 people were waiting for hours and it was v late at night.

15 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear MP

Thank you for taking the time to share your feedback regarding your recent experience with us.

I'm sorry to hear of the delays faced when collecting your keys from our parking team.

We aim to return our customer’s vehicles at date/time requested we’re disappointed to hear this hasn’t been your experience with us and of the impact this has had on your return to Gatwick.

Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 333 9268.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Mid stay parking at gatwick was a…

Mid stay parking at gatwick was a breeze well sign posted anpr cameras on entry and exit all worked well would definitely recommend compared to off site parking

12 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Steve

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the Mid Stay car park easy to use and well signposted, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Quick and Convenient - trouble free experience

Quick and Convenient - trouble free experience

15 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Tariq

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and convenient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Easy and quick

Easy and quick

19 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Paul

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and quick, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Parking was so easy and straight…

Parking was so easy and straight forward to get to will be using for the future!

9 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Vikki

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and straight forward, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

QUICK AND EASY

31 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Richard

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking quick and easy, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

Easy to find parking site

12 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Andy

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to find and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 4 out of 5 stars

So convenient to be able to park at the…

So convenient to be able to park at the terminal, no buses or waiting for my car to arrive. My only cause for concern was trying to contact the office when my return flight was cancelled and no contact number was available and the email wasn't replied to, car was still waiting for me on my return though 👍

16 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Julie

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking convenient and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Gatwick Airport Parking excellent service

Very good service would use again and polite staff..

1 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Lawrence

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service good and staff polite, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Brilliant services

Brilliant services

17 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Udayarajah

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking service brilliant and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

B fuller

Gatwick official parking . Easy and convenient. Park go to nearest bus stop straight to the terminal doesn't get any easier

8 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Bernard

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and convenient, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Always the best safe secure and hassle…

Always the best safe secure and hassle free carpark used this carpark for years always the best

16 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Antonio

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking safe, secure and hassle free, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

We use this service roughly twice a…

We use this service roughly twice a year. Drop of is great and a 5 minute walk to check in areas. the staff are great, polite and helpful with a sense of humour. Picking your car up is easy, straight out of the terminal, across the road and a swift and trouble free collection. Then on your way home.
Would, and have, recommended to loads of people.

5 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Mr Taylor

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the staff polite and helpful, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

From booking to arrival

From booking to arrival, was great only a short walk to the airport the position was excellent. Only bit I got a bit confused on was do I go in a certain zone red orange blue etc, so just parked anywhere. But overall will be using again.

15 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear Lesley

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking excellent and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Service

Rated 5 out of 5 stars

Brilliant service

Always a slick service

31 July 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear David

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the service brilliant and we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

Rated 5 out of 5 stars

Excellent experience

Very easy to book, price was good and drop off and pick up was seamless. Really good company, would recommend.

8 August 2026
Unprompted review
Official Gatwick Airport Parking logo

Reply from Official Gatwick Airport Parking

Dear J Hallett

Thank you for taking the time to share your feedback with us.

We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book, a good price and drop off and pickup was seamless, we look forward to welcoming you back in the future.

Kind regards
Gatwick Customer Services

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