Easy booking, can be cancelled if needed. Loved that that barrier rose automatically having read our numberplate, so no tickets required. Car park only about five minutes covered walk from the north t... See more
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Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Horley, RH6 0NX, Gatwick, United Kingdom
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Reply from Official Gatwick Airport Parking
Our experience with Gatwick’s Holiday Parking was easy and convenient. I did see a few staff members parking the cars with great care, which for me was reassuring as I’ve seen other companies driving customers’ cars erratically. The staff onsite and driving the shuttle bus were friendly and helpful and the whole process of parking and getting to the terminal was quick and hassle free. I will be using this service again without a doubt!

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
I would definitely use Gatwick Airport parking again. It was very easy to set up on the Internet. The bus drivers were very friendly. And he was very quick transfer to the airport.

Reply from Official Gatwick Airport Parking
Have used Valet parking at Gatwick for quite a few years now and would not hesitate to recommend this car parking service, easy to use just drop off car and walk 2 minutes to terminal same when you return…

Reply from Official Gatwick Airport Parking
The good.
Ease of booking, offers advertised online and good information on the lead up to our trip. North terminal short stay facilities where good with information well laid out.
The not so good.
Whether via the app or the website, I found it nigh on impossible to change the entry time. The layout and UI appear as if you have to rebook/start from
scratch just to change an entry time, with the real possibility of accidentally cancelling your original booking - and maybe even being cart robbed.
It should be way easier to just adjust the time via a booking reference and then paying any additional fee if it should incur extra cost.
Please sort that out.

Reply from Official Gatwick Airport Parking
Car park was easy,it’s fighting with easy jet which was the main problem utter shambles.

Reply from Official Gatwick Airport Parking
Very easy to park and great guys driving the buses.

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Very good experience, made a slight mistake on pick up times but was quickly and easily rectified value for money and peace of mind knowing the car was there and ready when we landed

Reply from Official Gatwick Airport Parking

Reply from Official Gatwick Airport Parking
Great service from start to finish, cant fault it.

Reply from Official Gatwick Airport Parking
I like the fact that you can park my vehicle myself and keep my keys. I can park in a space knowing that it is in a safe place. The car parks are very close to the airport and transfer is very regular and frequent. Booking the car park is so easy. Highly recommended

Reply from Official Gatwick Airport Parking
Worst experience we have had parking anywhere, you are not guaranteed a spot even if you prepay, we had to wait and search for an hour, no one to help, we just made our flight after an hour of going round and round competing with taxi and pick ups. Do not use

Reply from Official Gatwick Airport Parking
A very easy and painless way to start a holiday

Reply from Official Gatwick Airport Parking
I Use the official Gatwick parking as I know my car will be in the same place on returnand not in some random farmers field.

Reply from Official Gatwick Airport Parking
Short term North. A joke. I didn't prebook. Spent 20 mins driving up and down looking for a space. Left and ring for assistance. Was told the car park was full. Cars were still coming in and no spaces. No staff on hand. No signs to say it was full. No lights above spaces to show them as vacant. A charge of 8 pounds for 30 mins. That's more than my pay rate. Only saving grace that they did not charge me on exit. Went to long term north where you have 2 hours free and a ten minute shuttle bus to the terminal. Would recommend this option. But not short term people fighting over spaces.

Reply from Official Gatwick Airport Parking
An amazing, stress-free parking experience with clear and easy-to-follow instructions. Everything was incredibly convenient, offering excellent value for money and very easy access to Gatwick Airport. Highly recommended! Just perfect

Reply from Official Gatwick Airport Parking
Easy to book. Although pricey I am pleased I paid for this service, as the car did not start when I collected it. The staff were very helpful and jump started it for me. I would have had to call out AA if I had parked at an outside car park and who knows how long that may have taken. The pre-arrival information could be improved. I went to the wrong floor initially. Overall a pleasing experience.

Reply from Official Gatwick Airport Parking
As usual I arrived in the Gatwick valet parking area. I was greeted with a warm smile and through my previous experiences had total confidence in the service that was being provided. There are other companies that offer cheaper services but, I know my car will be looked after and returned to me in a nearby location. Well done to everyone involved!

Reply from Official Gatwick Airport Parking
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