Booking was easy, instructions clear, and prices were good compared to 2 taxis to our house. We were even recommended to take a better option given our trip length, which meant quicker walk to the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have always booked Valet for the past 4years. Apart from one mishap there has never been an issue. The aforementioned mentioned mishap was delt with professionally and swiftly. Booking process is ea... See more
Company replied
Great service, but watch the exit signs! Just returned from holiday and used the Gatwick Long Stay South car park. Booking online was incredibly straightforward and reasonably priced. The transf... See more
Company replied
The price is worth the convenience. No different to parking in a multistorey car park; leave your car, keep your keys and jet off somewhere. When you return you're straight out of arrivals and the car... See more
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Company details
Written by the company
Gatwick Airport Parking is the official car parking provider of London Gatwick Airport. This means that they’re the only company whose car parks are located onsite, which, in turn, means that you can park closer to the terminals than you can with any other provider. Whether you’re travelling from Gatwick’s North Terminal or South Terminal, you’ll be able to choose from a whole range of parking options – both terminals have short stay and long stay car parks, plus premium spaces and valet services.
Contact info
Horley, RH6 0NX, Gatwick, United Kingdom
- gatwickairport.com/parking
4.6
Excellent
21K reviews
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Excellent service and help was…
Excellent service and help was available extremely quickly when we had a problem with the battery.
4 September 2026
Unprompted review
We were delayed by 2 days/stuck in…
We were delayed by 2 days/stuck in egypt no flights and did not charge for car any extra and car was all great
11 September 2026
Unprompted review
This is the 4th time I’ve used Gatwick…
This is the 4th time I’ve used Gatwick Valet Parking, which I would recommend and have so to family and friends A+
1 September 2026
Unprompted review
Great customer service
I always use mid stay at Gatwick, easy to book, closed in short walk to terminal & hassle free.
I got caught up in the air traffic control debacle this week & overstayed my booked slot by 24 hours. The email stated a £60 fine, reduced if I contacted them within 48 hours, I telephoned & spoke to Chloe explaining what had happened. She was genuinely sympathetic & kindly waived the charge.
Thank you Chloe & Gatwick parking for great customer service.
8 September 2026
Unprompted review
On site parking
On site parking. Easy to book. Good communication and airport signage. Efficient check-in and collection. Friendly and helpful staff/transfer driver.
7 September 2026
Unprompted review
Very easy once parked up
Very easy once parked up. Quick shuttle bus ride and you there . Only problem we had was our bus stop was closing but they didn’t give a stop to got to . So had to use the intercom at the bus stop but was then explained where exactly to go very good service .
29 August 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Gr8 bus driver
When collected by the bus on our way out the driver was a very happy person making everyone welcome a gr8 start to our holiday
25 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear M Mackness
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to very happy bus driver and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Nice and easy website to navigate and…
Nice and easy website to navigate and gave me a discount, will definitely use again
10 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Robbie
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick's airport parking is easy and…
Gatwick's airport parking is easy and intuitive, and fairly cost effective. I would prefer though not to have to scroll through so many add on/upsell options.
10 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and cost effective, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
A smooth, simple process
A smooth, simple process from start to finish. Booking is easy, instructions are clear. Location is clearly signposted, the arrival team are friendly and helpful, collection is straightforward and fast. I’d book this every time
7 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Wendy
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking process smooth and simple, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
You have a SCAM parking company…
You have a SCAM parking company operating YOUR drop off zone! Its disgusting that you allow them to do this & NOT to take responsibility!!!!!!!!!!!
14 August 2026
Unprompted review
Best parking easy to drop off and…
Best parking easy to drop off and pickup. especially easier if you have any disability
23 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Caroline
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to drop off and pickup, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The official Gatwick Airport Car Park…
The official Gatwick Airport Car Park provides a secure and very efficient way of parking your car.
31 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Thomas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking secure and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy and friendly service
28 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Tracey
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and the service friendly, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
excellent service from booking through…
excellent service from booking through to return
6 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Peter
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Booking was very simple
Booking was very simple, the Car parking was convenient.
30 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear George
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy to book and convenient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Wow how easy was that
Wow how easy was that, after years of paying a fortune for taxis to and from the airport I decided to use Gatwick parking and must say I’ll never get a cab again. It was so easy to drop the car off in the airport and take a two minute walk into the terminal and the same on arrival, a couple of minutes once we’d got the cases we were back in the terminal and a couple of minutes later in the car and going home. This is definitely the way we’ll be getting to and from the airport for all future trips abroad.
4 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Dawn
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking experience easy and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent service
We travelled 1st September & booked the parking a week or so prior. Excellent service direction were spot on, parking was easy & straight on shuttle bus to airport. Kept are keys & on return left the car park easily.
1 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Alison
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent and parking easy, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
From start of booking to finish 1st…
From start of booking to finish 1st class service
22 August 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service 1st class and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Better marking on ground for not going into premium parking
Great location well marked but a bit confusing when you’re in the car park as to premium parking and where it is
9 September 2026
Unprompted review
Reply from Official Gatwick Airport Parking
Dear Tony
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to the great location and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
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