Gaming Hound 

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See what reviewers are saying

Rated 5 out of 5 stars

Great experience from start to finish. Cannot fault this company, good prices and free delivery! Order arrived earlier than expected and had a free poster inside. Thank you Gaming Hound!

Rated 5 out of 5 stars

I first came across Gaming Hound via Laybuy a few months ago. I haven't looked back since. They are exceedingly responsive and helpful with enquiries. Once you have made a purchase with Gami... See more

Company replied

Rated 5 out of 5 stars

I found Gaming Hound when looking for an upcoming PS5 release, and glad I did. Most retailers online were sold out of the premium edition, I was searching for, but I found it here and in stock. Del... See more

Company replied

Rated 5 out of 5 stars

Absolutely perfect from order to delivery! Couldn’t ask for a smoother experience and it always feels good to support a smaller business over a huge conglomerate. I won’t lie, I was a little bit skept... See more

Company replied

Company details

  1. Video Game Store

Written by the company

Gaming Hound is a small, independent, UK based business on it's way to becoming the UK's premium online gaming retailer. Focusing on PlayStation, Nintendo and Xbox. Gaming Hound is a business designed by gamers for gamers. We work tirelessly to source the newest stock possible at the most affordable prices we can manage.


Contact info

All reviews

(80)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Was a quick turn around as I ordered…

Was a quick turn around as I ordered on Christmas

4 January 2023
Gaming Hound logo

Reply from Gaming Hound

Thank you Richard. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

AMAZING

Delivered super fast, quick process and excellent product quality

5 January 2023
Gaming Hound logo

Reply from Gaming Hound

Thank you Ben. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Arrived on time.

Arrived on time.
Well packaged.
Good updates on delivery status.
AND THEY ACCEPT KLARNA! Even better thank you!

16 November 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you :) This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Fast delivery first time using will…

Fast delivery first time using will definately use again and recommend to others thankyou

23 November 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you :) Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Great servicec

Fast and efficient customer service and delivery

24 November 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you Millz. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Needed a Nintendo controller for my…

Needed a Nintendo controller for my son, and found out about Gaming Hound, not only did I find what I wanted, but it was a terrific price and delivery was very fast. All in all a great experience, and I will definitely be shopping with them again.

19 November 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you Wendy. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Fast Delivery on time.Great sit to…

Fast Delivery on time.Great sit to order off.

28 October 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you Darren. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Good Keyboard

Ordered a keyboard from these guys and it arrived when they said it would. Customer services get back to you quick on email as well.

29 August 2022
Unprompted review
Gaming Hound logo

Reply from Gaming Hound

Thank you Jas. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Ordered a few items now

Ordered a few items now from Gaming Hound, always arrived on time and communication from them has been fantastic.
Thanks again guys.

26 April 2022
Unprompted review
Gaming Hound logo

Reply from Gaming Hound

Thank you Max. This means the world to us. Please send your order number to hello@gaminghound.co.uk and we'll send a free delivery code to say thanks :)

Kindest Regards,

Gaming Hound CX

Rated 1 out of 5 stars

Terrible service does not do what they…

Terrible service does not do what they say on email still waiting for item . Advisors rude and arrogant

4 October 2022
Unprompted review
Gaming Hound logo

Reply from Gaming Hound

Hi Owen,

Your order has been cancelled and refunded as per your request.

Kind Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Really good communication and customer…

Really good communication and customer service. I made an enquiry and it was quickly explained and dealt with. Will definitely use again.

1 October 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you Sarah. This means the world to us. Please check your emails as we have sent you a special reward for your loyalty.

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Smashing!

I first came across Gaming Hound via Laybuy a few months ago. I haven't looked back since. They are exceedingly responsive and helpful with enquiries.

Once you have made a purchase with Gaming Hound, you can expect to see your item delivered within 3-5 working days. Everything is tracked for the customer's convenience and peace of mind so you can see your purchases's journey every step of the way.

Every item you see on their site is genuine. Superb for special occasions or as a gift just because.

Absolutely smashing!

Stephen, Wadebridge.

16 September 2022
Unprompted review
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Reply from Gaming Hound

Always a pleasure talking to you Stephen and thank you for the wonderful review. Please check your email for a special reward.

Kindest Regards,

Gaming Hound CX

Rated 4 out of 5 stars

Ordered from these guys for a birthday…

Ordered from these guys for a birthday present.. despite the slightly long turn around plus the postal strikes they still delivered in good time. And customer services get back to you straight away too.. will use again in future .. thanks all

22 August 2022
Gaming Hound logo

Reply from Gaming Hound

Hi! Thanks for the lovely review! Please check your email for a special reward :)

Kindest Regards

Gaming Hound CX

Rated 5 out of 5 stars

Xbox one controller

Excellent service very speedy delivery not used yet due to being a birthday present for my son

3 September 2022
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Reply from Gaming Hound

Thank You Mark! Wonderful customer and a pleasure to deal with :) We have emailed you a special reward for your kind words.

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Pre-order Arrived Early

Pre-ordered F1 Manager and it arrived the day before release. Thanks guys, I’ll be purchasing here again.

3 September 2022
Gaming Hound logo

Reply from Gaming Hound

Thank you Lawrence. Happy Gaming and thanks for choosing Gaming Hound. We have sent a special reward to your email.

Kindest Regards,

Gaming Hound CX

Rated 5 out of 5 stars

Quick Delivery and Good Price

Ordered WWE 2k22 on PS5 yesterday and I got it today. Earlier than expected. Thanks.

22 August 2022
Unprompted review
Gaming Hound logo

Reply from Gaming Hound

Thank you for your order with Gaming Hound! We have sent you a special reward to your email for your lovely review.

Kindest Regards,

Gaming Hound CX

Rated 1 out of 5 stars

AVOID AT ALL COSTS

I ordered a game on there website. Over 3 weeks ago and when I ordered it it was said that it would be dispatched within 3 to 5 working days. Sent emails and the ignored then I will never shop here ever again

30 June 2022
Unprompted review
Gaming Hound logo

Reply from Gaming Hound

Hi Adrian. At the time you ordered, there were banners on every page of our website stating that orders wouldn't be processed/delivered for two weeks whilst we upgraded our systems. This also affected communications. We have since spoken and issued a full refund. Apologies again, we wish this transaction could have run more smoothly.

Kind Regards,

Gaming Hound UX

Rated 1 out of 5 stars

We'll never ever buy gaming laptop …

We'll never ever buy gaming laptop Ever again send me the wrong one Then give me one not a gaming laptop This website is disgusting I'm refused my money back my name is John Maughan

20 June 2022
Unprompted review
Gaming Hound logo

Reply from Gaming Hound

Hi John, we are sorry you feel this way about our service. We offered you 4 different replacement laptops (at our own cost) or a refund. You chose a replacement over a refund, we are sorry this is still not what you required but all the information and choices were readily available to you. Apologies again, we wish this transaction could have run more smoothly.

Kind Regards,

Gaming Hound UX

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