Great experience from start to finish. Cannot fault this company, good prices and free delivery! Order arrived earlier than expected and had a free poster inside. Thank you Gaming Hound!
Gaming Hound
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See what reviewers are saying
I first came across Gaming Hound via Laybuy a few months ago. I haven't looked back since. They are exceedingly responsive and helpful with enquiries. Once you have made a purchase with Gami... See more
Company replied
I found Gaming Hound when looking for an upcoming PS5 release, and glad I did. Most retailers online were sold out of the premium edition, I was searching for, but I found it here and in stock. Del... See more
Company replied
Absolutely perfect from order to delivery! Couldn’t ask for a smoother experience and it always feels good to support a smaller business over a huge conglomerate. I won’t lie, I was a little bit skept... See more
Company replied
Company details
Written by the company
Gaming Hound is a small, independent, UK based business on it's way to becoming the UK's premium online gaming retailer. Focusing on PlayStation, Nintendo and Xbox. Gaming Hound is a business designed by gamers for gamers. We work tirelessly to source the newest stock possible at the most affordable prices we can manage.
Contact info
64 Ratcliffe Street, BB3 2BZ, Darwen, United Kingdom
- 07448797875
- josh@gaminghound.co.uk
- gaminghound.co.uk
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Great small business that genuinely cares
Great experience from start to finish. Cannot fault this company, good prices and free delivery! Order arrived earlier than expected and had a free poster inside. Thank you Gaming Hound!
5 July 2024
Ordered Tuesday night
Ordered Tuesday night, delivered Thursday morning. Can't argue with that.
Please folks, support the independent small business. They need it!!!
30 May 2024
Very quick delivery very pleased with…
Very quick delivery very pleased with my product thank you
23 April 2024
Fraudulent charge or legit mistake?
Never used this company and still haven't. But, I opened up my bank account to find a $331.27 charge from this company that no one in my house can explain. It was almost immediately refunded by the company, I could see the refund as well as the charge. But the bank checked and could see that it was done on the company's end and not as a correction from the bank so I had to close my debit card as a precaution.
2 February 2024
Unprompted review
Reply from Gaming Hound
Dear Heather, a team member has responded to your query via email. This matter has now been resolved. KR GH x
You guys got my order and delivery done…
You guys got my order and delivery done so quickly I am truly happy
26 January 2024
Great service
Quick to dispatch and I received the item on time. Responsive and friendly customer service too.
25 January 2024
Would highly recommend
Would highly recommend, despatched and delivered on time, cheaper than other retailers
22 January 2024
Ps5 controller…
Ps5 controller came fast and received what I ordered. Have used a couple of times now and will again.
10 January 2024
Got a world of warcraft glass and the…
Got a world of warcraft glass and the quality was great. Also package arrived earlier than predicted ready for Christmas. Will use this site again in future
16 December 2023
The order process was simple and very…
The order process was simple and very quick. My game arrived next day as promised.
13 December 2023
Ordered an xbox for my daughter and it…
Ordered an xbox for my daughter and it came the next day. I was a bit sceptical ordering from somewhere I haven't ordered from before but the communication and ordering was amazing and I am very pleased with my purchase. I would recommend to friends and family and order from here again.
Thank you for a smooth transaction.
7 December 2023
Great service and fast delivery
16 November 2023
Excellent and came after a few days of…
Excellent and came after a few days of ordering
9 November 2023
It says on website game was compatible…
It says on website game was compatible but when tried to play it it says it's not
3 November 2023
Reply from Gaming Hound
The game you ordered was compatible with Xbox Series X only. It states that on the web page. We've offered you a return which we still haven't received.
Wrong headsrt
I orderd wrong head set for my son ps5 so i got in touch and was given address to send it back and thay would send ne a ps5 one as soon as thay reseve the one i had backand to send them a phote of receipt from post office thay have alwas replied to my emails that i have sent great communication .
1 November 2023
Very poor
Ps5 controller turned up in undamaged box with the main button missing also side was unattached and scratches was supposed to be brand new gaming hound have asked for pictures trying to say damaged in transit if that was the case then the button would be in undamaged box, also saying controller box has been ripped open but that’s what kids do not thinking a brand new product would be so unusable, gaming hound very unhelpful and trying to say it’s our fault and are not taking any responsibility- paid £65 plus £5 delivery disgusting customer service don’t buy from them suggest using reputable online store like game or Argos anyone but this site
23 October 2023
Reply from Gaming Hound
Dear Clare,
We are disappointed to receive a 1-star review regarding the PS5 Camo DualSense controller you purchased on the 22nd of October. Gaming Hound prides itself in providing top-quality service and products and wants to make it right.
All our items are brand new, with the manufacturer's seal and sent directly. Any report of damaged or faulty goods is taken seriously, with processes in place to assist our investigation.
We requested clear photographs of the damage, including the back of the controller and the base of the packaging to verify the serial number, something you did not provide.
We were not satisfied with the images, however, we supplied the details required to return the item in order to offer a resolution.
You highlighted it's possible the damage happened in transit, which we affirmed you could refuse a delivery however the packaging was intact from the images you sent.
We have yet to receive the reported goods.
Regards
Gaming Hound CX
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