Future Glass Reviews 178

TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Shady business. Future glass has held my funds hostage and won't issue a refund for a very simple change in order. Support took weeks to ever reply. And the items that finally did get delivered took a... See more

Rated 5 out of 5 stars

My builder wanted me to pay $2000 for a single panel shower screen, another quote was $800. all up from Future glass (panel/delivery/brackets/ other hardware store items) came out to $400, and 2 hour... See more

Rated 5 out of 5 stars

Ordered 2x shaving cabinets as a preorder. Shortly after they were advertised as 30% off with Black Friday sales. Spoke with company and they did not hesitate to refund me the 30% saving (over $600).... See more

Rated 5 out of 5 stars

Delivery was perfect. Installation was good, but had to go online for installation instructions. If you don’t have reception or have a flat battery you’ll be in some bother. Need installation instruct... See more

Company details

  1. Mirror Shop

Written by the company

As one of the world’s leading innovators in designing & manufacturing high quality glass fixtures and decorative features Future Glass brings affordable luxury to every household. Our range of ultra-contemporary and modern bathroom & decorative mirrors provide the highest spec finish and we pride ourselves on being the first to market with modern glazing solutions that boast the best quality in our field. Future Glass - Australia's Most Luxurious Mirrors and Shower Screens


Contact info

4.2

Great

TrustScore 4 out of 5

178 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A great range to select from and good value

The male sales assistant sorry can’t remember his name was very helpful and throughly explained the range of mirrors available, he certainly went out of his way and made the whole experience pleasant, he certainly is a credit to the company.

23 November 2022
Rated 5 out of 5 stars

Bargain hunter

i am furnishing a house in the $5mil mark! Therefore everything go into the house have to be a good quality or at least appeal to the house value, as the same time i need to keep the cost low. i brought 10 pieces of the rectangle mirrors in 900x1200, the mirrors is heavy and have a nice finishes, very happy with the purchase.

25 November 2022
Rated 5 out of 5 stars

Looks the goods!

Great price. Purchased during a sale. Pre order. Was filled exactly when it was expected. Yet to install the mirror, but it looks the goods! Effortless purchase - so far so good!

30 September 2022
Rated 5 out of 5 stars

Super Speedy Delivery!

My partner and I were so impressed with how quickly our order was processed, sent and delivered! We love our mirror, we will definitely be using Future Glass again and will recommend them to our family and friends!
Thanks Future Glass!

19 November 2022
Rated 5 out of 5 stars

Amazing!

Great quality and consumer service. Our mirrors arrived arrived promptly and were packaged well. Beautiful addition to our bathrooms, look amazing even better than I expected for the price point. Thank you

2 December 2022
Rated 5 out of 5 stars

Very happy

Great communication and timely delivery.
Very happy with our shower screens they look amazing

2 December 2022
Rated 2 out of 5 stars

Where's the clips?

Ordered a beautiful fluted screen and the clips did not arrive. Emailed to clarify and still haven't had a reply.

23 November 2022
Future Glass logo

Reply from Future Glass

Hi Stewart,

The clips to the shower screen are taped to the side of the box, if you still have the box it might be worth another quick look. However, on the rare occasion they can come loose during transit.

Our customer service team has been made aware of this issue and will work with you to get some replacements out.

We appreciate your patience during this extremely busy time of year.

Kind regards,
The FUTUREGLASS team.

Rated 1 out of 5 stars

I had a delivery in November and the…

I had a delivery in November and the mirror was unfortunately broken upon arrival. I have emailed twice with no response for weeks to confirm what my options are. Please review my email so we can work to get a replacement.

23 November 2022
Future Glass logo

Reply from Future Glass

Hi Abby,

Thanks so much for taking the time to send us a review, I'm sorry your mirror arrived broken, we are working extremely hard to respond to all emails during this busy time of year.

Rest assured we will work with you to solve this problem and get a replacement out to you as soon as possible.

Thanks for your patience.

Kind regards,
The FUTUREGLASS team.

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