Frontier Home Insurance Reviews 

15,165
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,035 reviews, reviewers overwhelmingly had a great experience with this company. Consumers find the online platform extremely user-friendly and appreciate how easy it is to navigate through all the necessary steps. Many users love the transparent pricing and instant updates that clearly show how changes affect the overall cost. Shoppers regularly point out that finding affordable rates compared to alternative options is simple and quick. However, some customers also noted unexpected price increases between their initial quote and the final website checkout. A few other people felt that making certain minor policy amendments sometimes led to confusing and steep cost jumps.

What people talk about most

User experience

Reviewers highlight great satisfaction with the user experience, describing the online system as very... See more

Price

Customers had positive experiences with price, consistently highlighting affordable and competitive rates... See more

Website

People report positive experiences with website, describing the platform as intuitive and straightforward to... See more

Subscription

Customers consistently note positive experiences with subscription, highlighting a fast and simple renewal... See more

Service

Clients share positive opinions on service, highlighting excellent value, quick processes, and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more

Rated 5 out of 5 stars

Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more

Rated 5 out of 5 stars

Frontier Home Insurance offer a very affordable premium which has all of the same key benefits included within the cover as other Insurers but at a more attractive price. The fact that the company ha... See more

Rated 5 out of 5 stars

Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.


Company details

  1. Insurance Agency
  2. Cycle Insurance Company
  3. Gadget Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company

Written by the company

Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.

Frontier - Protect the things you value most

Written by the company

Price promise
We offer customers the best price, both initially and at renewal, and have no hidden costs.
No Administration Fees
Once your policy is set-up there are no fees to update your cover.
Flexibility
24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
Any type of property covered
Houses, Flats, Park Homes and Static Caravans all catered for.
Mix and match on how you use your property
Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(15,165)

2,873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Found great cover & got fantastic support from Gemma!

​Frontier came up as one of the top-rated insurers on a comparison site, but I needed clarification on a few specific points—specifically regarding non-resident status and vacant property cover.
​I got in touch with support, and Gemma was incredibly helpful. She answered all my questions clearly and gave me total peace of mind. Excellent service!

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Painless

The additional info pages are clear and easy to complete. In response to the additional info, the price changes are shown clearly in large print.

30 July 2026
Rated 5 out of 5 stars

Alternative Provider of Home Insurance at Renewal

Offered a great price for Home Insurance renewal through Money Supermarket at 67% of last year's price, avoiding a 14% increase with our current provider. Simple to use system, that downloaded most of the information from MSE and asked clear questions

28 July 2026

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