Frontier Home Insurance Reviews 

15,147
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the online system and renewal process for its ease and simplicity, finding forms straightforward and navigation clear. Many consumers appreciate the competitive and affordable pricing, often noting better rates compared to other providers. The website is frequently described as user-friendly, enabling quick policy adjustments and clear information presentation. However, some customers noted unexpected price increases or discrepancies, with quotes sometimes rising considerably from initial values or after minor amendments. A few also found the website difficult, citing issues like re-entering details, session timeouts, or challenges specifying information.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing the process as very easy,... See more

Price

Customers generally report positive experiences with pricing, often finding quotes considerably lower than... See more

Website

People report positive experiences with website, finding it easy to use, navigate, and intuitive for making... See more

Subscription

Users describe positive interactions with subscription, often highlighting the ease and simplicity of the... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent service at a good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more

Rated 5 out of 5 stars

Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more

Rated 5 out of 5 stars

Frontier Home Insurance offer a very affordable premium which has all of the same key benefits included within the cover as other Insurers but at a more attractive price. The fact that the company ha... See more

Rated 5 out of 5 stars

Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.


Company details

  1. Insurance Agency
  2. Cycle Insurance Company
  3. Gadget Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company

Written by the company

Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.

Frontier - Protect the things you value most

Written by the company

Price promise
We offer customers the best price, both initially and at renewal, and have no hidden costs.
No Administration Fees
Once your policy is set-up there are no fees to update your cover.
Flexibility
24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
Any type of property covered
Houses, Flats, Park Homes and Static Caravans all catered for.
Mix and match on how you use your property
Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(15,147)

2,859 reviews in the last 12 months

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Rated 5 out of 5 stars

Home Insurance

The site was easy to use. However the price went up by nearly £21 from the original quote. Although the increase is small it should not have happened.

I used the money supermarket platform.

24 July 2026
Rated 2 out of 5 stars

Got quote from money supermarket with…

Got quote from money supermarket with contents covered away from home but I when I got to the website, it has charged me more for it

23 July 2026
Frontier Home Insurance logo

Reply from Frontier Home Insurance

Dear Snehal,

Thank you for taking the time to leave your feedback.

Having reviewed your quote, we can confirm that the premium increased because changes were made after you were redirected from the comparison site to our website. As the details of the quote were amended, the premium was recalculated.

We have also sent you an email confirming the changes that were made to your quote. Please kindly check your inbox and, if you cannot locate the email, your junk or spam folder.

Please note that each time a change is made to a quote, the premium can increase, decrease, or remain the same depending on the level of risk associated with the amendment.

For full details of your cover, please refer to your MyCover PDF. If you have any questions or require any assistance, please contact us via live chat or email and one of our agents will be happy to help.

Kind regards
Cover Team

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