Frontier Home Insurance Reviews 

15,143
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 3,032 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the online system and renewal process for its ease and simplicity, finding forms straightforward and navigation clear. Many consumers appreciate the competitive and affordable pricing, often noting better rates compared to other providers. The website is frequently described as user-friendly, enabling quick policy adjustments and clear information presentation. However, some customers noted unexpected price increases or discrepancies, with quotes sometimes rising considerably from initial values or after minor amendments. A few also found the website difficult, citing issues like re-entering details, session timeouts, or challenges specifying information.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently describing the process as very easy,... See more

Price

Customers generally report positive experiences with pricing, often finding quotes considerably lower than... See more

Website

People report positive experiences with website, finding it easy to use, navigate, and intuitive for making... See more

Subscription

Users describe positive interactions with subscription, often highlighting the ease and simplicity of the... See more

Service

Customers consistently note positive experiences with service, often highlighting excellent service at a good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Forms were easy to fill in. Renewal letter and email were sent in plenty of time. Renewal quote was excellent. Have not had to make any claims and hopefully never will so am unable to comment on custo... See more

Rated 5 out of 5 stars

Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more

Rated 5 out of 5 stars

Frontier Home Insurance offer a very affordable premium which has all of the same key benefits included within the cover as other Insurers but at a more attractive price. The fact that the company ha... See more

Rated 5 out of 5 stars

Easy to use the online system. Good price in comparison to other providers. Seems to provide all I need. The winner of the Moneyfacts provider of the year award helped to choose Frontier.


Company details

  1. Insurance Agency
  2. Cycle Insurance Company
  3. Gadget Insurance Company
  4. Home Insurance Agency
  5. Landlord Insurance Company

Written by the company

Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.

Frontier - Protect the things you value most

Written by the company

Price promise
We offer customers the best price, both initially and at renewal, and have no hidden costs.
No Administration Fees
Once your policy is set-up there are no fees to update your cover.
Flexibility
24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
Any type of property covered
Houses, Flats, Park Homes and Static Caravans all catered for.
Mix and match on how you use your property
Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.6

All reviews

(15,143)

2,859 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Painless

The additional info pages are clear and easy to complete. In response to the additional info, the price changes are shown clearly in large print.

30 July 2026
Rated 5 out of 5 stars

Alternative Provider of Home Insurance at Renewal

Offered a great price for Home Insurance renewal through Money Supermarket at 67% of last year's price, avoiding a 14% increase with our current provider. Simple to use system, that downloaded most of the information from MSE and asked clear questions

28 July 2026

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