Freedomhealthonline 

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Rated 1 out of 5 stars

You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the publ... See more

Company replied

Rated 1 out of 5 stars

I made an order and paid for next day special delivery which cost £5-6. The order arrived a day later than it should of and even though i updated my order with a new address, the delivery was made to... See more

Rated 5 out of 5 stars

A brilliant, professional and efficient service. After completing the health questionnaire, which is not too long, your request for a prescription is sent to the doctor who then decides whether you're... See more

Company replied

Rated 5 out of 5 stars

My LDL count does not trigger the NICE value for NHS treatment BUT my new employer demands a lower risk. If your GP can't/won't prescribe Statins but you need them then for small dose private prescrip... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Freedom Health Online

This is a fast and safe service. Very quick from order to delivery and cheaper than most other sources.

7 October 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Jonathan, thank you for your great review. Anything we can do to improve the service please let us know. All the best, Freedomhealth.

Rated 5 out of 5 stars

An Excellent Service!

I was very impressed with your service in all respects. I shall certainly recommend your organisation to my family and friends.

29 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Alan, it is always nice to hear from a happy customer. Thank you for recommending us. All the best, Freedomhealth.

Rated 5 out of 5 stars

Buying the oill online

This was a very easy good service

25 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Carol, thank you for your positive review. All the best, Freedomhealth

Rated 4 out of 5 stars

Freedom health very good ,courier was poor

Freedom health sent the goods next day, courier did not deliver until 5 days later . They said they had tried to deliver to my house on first day but there was no answer and they left a card . This is untrue as I was there all day and also no card was left .If I were Freedom health I would change my delivery method.

23 September 2015
Unprompted review
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Reply from Freedomhealthonline

Dear Bryan, I am sorry to hear about your experience with the courier company we use. We will look into this and hopefully this will not happen again. We hope you are happy with your item and continue to use us. All the best, Freedomhealth.

Rated 5 out of 5 stars

Great service

Just a few questions and confirmations from me and a short check by their professionals and the order was delivered within a couple of days. Great service!

18 September 2015
Unprompted review
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Reply from Freedomhealthonline

Hi Scott, thank you for your positive review. All the best Freedomhealth

Rated 5 out of 5 stars

Great service!

I am having problems with getting app to my gp lately. I need to wait at least 2 weeks! When I still have my pills they won't see me, when nothing left they tell me to wait! It's crazy!! And I only want my pills! It's a 2 mins job!
Freedomhealthonline helped me few times already, and I am grateful for that.

Renata Kogut
"Working Mum"

17 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Renata, we feel your pain and happy we could help in your time of need. If there is anything else we can help with please let us know. All the best, Freedomhealth

Rated 5 out of 5 stars

Asthma inhalers

Great quick service! inhalers came the next day would recommend to family and friends

16 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thanks Josie, We really appreciate the time you have taken to write this review. If there is anything we can add to the service please let us know. All the best, Freedomhealth

Rated 5 out of 5 stars

Microgynon

Great service , fast delivery and reasonable prices.

15 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Sylvia, It's always nice to hear from a happy customer. We hope to continue providing you with a great service. All the best, Freedomhealth

Rated 5 out of 5 stars

Excellent service.

Hello. I can really recommend a Freedomhealthonline. I used they service a couple of times already and I am very happy with it every time. Website is really easy to use. Prices are reasonable and they offer free delivery and its really fast too.

15 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Konrad, thank you for taking the time to write this positive review, we really value your comments. All the best Freedomhealth

Rated 5 out of 5 stars

Great service

Order came in speedy time, very happy with the service

13 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear SM, its great to hear from a happy customer. All the best Freedomhealth.

Rated 5 out of 5 stars

Always a raid and efficient service

Have been using Freedom Health now for a couple of years. Almost always get my stuff a day later without fuss.
Nice job guys

11 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Roy, thanks for the great review. Anything we can improve on or add to the service please let us know. All the best, Freedomhealth

Rated 3 out of 5 stars

I've still not received my order from 31st August.

I've always been happy with the service I've received from Freedomhealth. However on this occasion having contacted them twice I have still not taken delivery of my order.

8 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Dawn, I am sorry to hear your order is still not with you. I have contacted Royal Mail and will contact you with the tracking number and an update. Sorry for the inconvenience. Kind regards, Freedomhealth.

Rated 1 out of 5 stars

Do not order from this site

After ordering on a Friday night I get an email to say this wouldn't be dispatched until after the bank holiday, there was no previous note to state this. I tried to contact the website to tell them I no longer required the medication as I bought elsewhere and am yet to have a reply even though the email I received stated to email back if you have any queries.

8 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Dear Elisha, I am sorry. We've really let you down and what's worse is that we thought we had an absolutely fail-safe system for complaints or concerns like yours to be dealt with straightaway. Obviously that was not the case and so as a result of your review we have tested the system, found the defect and corrected it. Emma will be in touch directly with you to sort out refunds etc. Once again, huge apologies, kind regards, Sean

Rated 3 out of 5 stars

Generally a good service

Normally always efficient and reliable but on the last 2 of 3 occasions I have had to chase deliver as items have not been despatched.

3 September 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hello Simon, I'm very sorry you've experienced this poor level of service. It's one of those situations where we have to hold our hands up. Definitely our fault and we hate having these episodes where we let people down. I believe though your order was promptly replaced once you let us know so hopefully everything is now ok. Come back to me directly if any other problems, kind regards, Sean

Rated 5 out of 5 stars

Statins

Good service and prompt delivery .... Definitely use again

31 August 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thank you for your positive review. All the best Freedomhealth.

Rated 5 out of 5 stars

Excellent Service

Product as described. Fast shipping and delivery. I'd def recommend Freedom Health Online!

28 August 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Daniel, thank you for this great review. Anything we can do to improve the service please let us know. All the best, Freedomhealth.

Rated 5 out of 5 stars

Excellent work

Was very please with the quick response and the medication I received couldn't thank them enough

24 August 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi James, you're very welcome. Thank you for taking the time to share this positive review. All the best, Freedomhealth.

Rated 5 out of 5 stars

Quick to help

I'm glad I opted to buy my medicine from them as they were quick to help and the delivery arrived next day!!! Very good service!!!

24 August 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi Annamaria, thank you for the great review. All the best, Freedomhealth.

Rated 5 out of 5 stars

Excellent service, affordable, prompt & reliable

Allows individuals to take responsibility and a degree of control regarding lifestyle & health choices - at affordable prices. My experience of freedom health online has been extremely positive & I highly recommend it.

20 August 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Thank you Jane, we appreciate the positive review. All the best, Freedomhealth.

Rated 5 out of 5 stars

Efficient and accurate

I have used Freedom Health Online several tiimes, and the service has been fast an efficient. My last order was even more prompt than before!
I highly recommend this service.

20 August 2015
Unprompted review
Freedomhealthonline logo

Reply from Freedomhealthonline

Hi and thank you for this great review. We hope to continue to provide you with an efficient service. Kind regards, Freedomhealth.

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