You can really tell how a good a company is when things don't go right. That's what happened. I contacted them directly and should have done so on here as they seem reasonable when it's under the publ... See more
Company replied
Freedomhealthonline
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See what reviewers are saying
I made an order and paid for next day special delivery which cost £5-6. The order arrived a day later than it should of and even though i updated my order with a new address, the delivery was made to... See more
A brilliant, professional and efficient service. After completing the health questionnaire, which is not too long, your request for a prescription is sent to the doctor who then decides whether you're... See more
Company replied
My LDL count does not trigger the NICE value for NHS treatment BUT my new employer demands a lower risk. If your GP can't/won't prescribe Statins but you need them then for small dose private prescrip... See more
Company replied
People also looked at
Wouldn't use any other website.
The first time I used this website I waited over 7 days for my order and it had not arrived. I rang up and they accepted full responsibility, apologised profusely and got my order out to me the next day. This hasn't happened since and I've been ordering for around 12 months now.
I would not use any other website. 10/10 customer service, orders accepted within half n hour, delivered the day after order confirmation. Absolutely brilliant.
15 August 2016
Unprompted review
Reply from Freedomhealthonline
Hi Lauren, thank you for this great review. Sometimes things don't always go to plan but we will do anything we can to rectify the problem and keep the customer satisfied. All the best, Freedomhealth.
Reply from Freedomhealthonline
Thank you for taking the time to share your review. We appreciate your feedback and if you feel we can improve please let us know. Regards, Freedomhealth
Quick efficient service
Logged on created an account. Completed questionnaire doctor authorised. Drugs arrived the next day. Simple!
8 July 2016
Unprompted review
Reply from Freedomhealthonline
Hi Joanne, great to hear from a happy customer. We are pleased you find the service easy to use. All the best, Freedomhealth
Reply from Freedomhealthonline
Dear Diane, thank you for taking the time to share your review. Your feedback means a lot. All the best, Freedomhealth.
Excellent Service
I am happy to recommend Freedomhealthonline. I found their website well laid out, easy to use and delivery was very quick. I will definitely use them again.
16 June 2016
Unprompted review
Reply from Freedomhealthonline
Dear Rachel, we are happy to hear you will use us again. All the best, Freedomhealth.
Efficient, friendly and quick to respond.
I have used this site many times now and have always found it very easy to use. The service is very quick and reliable. If you have questions the staff are very friendly and quick to respond and happy to help. I can highly recommend this service.
6 June 2016
Unprompted review
Reply from Freedomhealthonline
Hi Ciara, thanks for the great review. If you have any ideas on how we can improve the service please let us know. Freedomhealth
Excellent
I can't fault this service, excellent from start to finish, would fully recommend the service to anyone!
19 May 2016
Unprompted review
Reply from Freedomhealthonline
Hi David, we really appreciate you taking the time to write this great review. All the best, Freedomhealth
Quick and easy
The website is easy to use. Prices are good. A fast and very efficient service. I would be happy to use them again.
12 April 2016
Unprompted review
Reply from Freedomhealthonline
Hi Harli, great to hear from a happy customer. Your feedback means a lot, thank you. Freedomhealth.
Reply from Freedomhealthonline
Hi Linda, great to hear. We always like to hear from a happy customer. All the best, Freedomhealth
Reply from Freedomhealthonline
Dear Belinda, thank you for taking the time to write this positive review. All the best, Freedomhealth.
Dissapointed.
I made an order and paid for next day special delivery which cost £5-6. The order arrived a day later than it should of and even though i updated my order with a new address, the delivery was made to the past address. The website spoke about being discreet and allowing an order to be delivered wherever needed depending on the customers preference but this was not the case. I won't be using this site again.
28 December 2015
Unprompted review
Very Impressed
Used another on-line service with no problems until recently. Did a quick google search and found Freedomhealthonline. After reading many positive reviews I placed my order. Not only was it so much cheaper than the place I used before but the postage was free of charge too! No problems, no hassle and my order arrived very fast which was most appreciated especially as it was sent free. Being kept up to date with emails was great too. Will definitely be using Freedom in the future and I can highly recommend them. Many thanks Freedom!
18 November 2015
Unprompted review
Reply from Freedomhealthonline
Hi Julie, glad to hear you will use us again. Anything you feel we can improve on please let us know, we value your feedback. All the best, Freedomhealth
Quick, good value and convenient
I have ordered many medicines from Freedomhealthonline in the past. Prices are more competitive than most others and the online medical assessments are pragmatic and reasonable ensuring your requested medication gets sent quickly. Recommended.
16 November 2015
Unprompted review
Reply from Freedomhealthonline
Dear Andrew, thank you for taking the time to share this great review. All the best, Freedomhealth.
Great service
Wife left me after having affair wanted to make sure no risk without going to clinic v easy to use quick service. Many thanks
10 November 2015
Unprompted review
Reply from Freedomhealthonline
Dear Gary, I'm sorry to hear that but I'm glad we could be there for you in your time of need. If you feel we can improve the service in anyway please let us know. All the best Freedomhealth.
Trustworthy and efficient service
I've ordered twice, and each time have been very satisfied. The online prescription service is easy and review/medical approval comes quickly. Medication was authentic and delivered quickly. The price of my medication is very reasonable, and I like that I can order 6 months' supply at once.
10 November 2015
Unprompted review
Reply from Freedomhealthonline
Dear Trudy, it's great to hear from a happy customer. All the best, Freedomhealth.
Fast and reliable
I found the service to be super and saved me a lot of time.
27 October 2015
Unprompted review
Reply from Freedomhealthonline
Hi Patric, thank you for the great review. We hope to continue to provide you with a super service. All the best, Freedomhealth
Effective and easy to use but password never saved so you have to repeat the process of getting a new password each time.
Easy and user friendly although in my experience you have to ask for a new password each time you reorder.
22 October 2015
Unprompted review
Reply from Freedomhealthonline
Hi Dave, thank you for your review. This isn't usually the case with the log in process but please do contact us directly - info@freedomhealth.co.uk if you experience the same problem again and we will look into this for you. All the best, Freedomhealth.
Great
Easy to order and the company keep you updated on the process of your order.
19 October 2015
Unprompted review
Reply from Freedomhealthonline
Hi Melissa, we appreciate your comments so thank you for your review. All the best, Freedomhealth
Super efficient
Clear registration and medical questionnaire.
Speedy delivery. I would definitely use again and recommend
14 October 2015
Unprompted review
Reply from Freedomhealthonline
Dear Mrs Morris, thank you for taking the time to right this positive review. We appreciate the feedback. All the best, Freedomhealth
Reply from Freedomhealthonline
Dear Sarah,
I am sorry to hear you have still not received your order.
I will look into this right away for you and email you directly with an update. Sorry again and I hope this has not caused too much inconvenience.
Kind regards,
Emma Pinkerton
(Patient Support team)
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