Forest & Fell Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handmade products, beautiful fabrics, and attentive customer service provided by the team. Buyers note that the ordering process is very straightforward, and items consistently arrive securely packaged right on schedule. People love the wide variety of customizable options available, ensuring their new furniture purchases perfectly match their living room decor. Some reviewers were not happy with occasional delivery delays and problems receiving their requested fabric samples. A few consumers mentioned experiencing a bit of a saga when trying to finalize orders and get items delivered.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with well-made items such as custom... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent workmanship and... See more

Delivery service

People report positive experiences with delivery_service, expressing general satisfaction with prompt... See more

Service

Reviewers consistently report immense satisfaction with the service provided by the team. Consumers highlight... See more

Order

Reviewers highlight positive satisfaction with the order process, describing it as straightforward and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After searching through furniture shops in our area we had all but given up on our search for an affordable, well crafted, correctly sized foot stool. That’s when we turned to an internet search an... See more

Rated 5 out of 5 stars

I received my cube footstool this morning and am highly delighted, as it is just perfect. The fabric samples arrived by return, I chose the Harris Tweed that almost matched my sofas and I received my... See more

Rated 5 out of 5 stars

I came upon this website by chance when looking for footstool ideas. I loved the choice of sizes, feet type and most of all tweed material. I requested several samples and was sent a large piece of... See more

Rated 5 out of 5 stars

My order of cushions and a small footstool arrived last week. They are really stunning and just what we were looking for to complete our living room makeover. The detail to the items is completed to a... See more


Company details

  1. Furniture Manufacturer

Information provided by various external sources

Established in 2016, we’re a family run business built from our love of the British countryside. We’ve over 25 years combined experience manufacturing high quality furniture and soft furnishings so you can be sure all our products are designed and made with decades of knowledge and passion. All our products are hand made to order by us in our Derbyshire workshop using UK sourced suppliers wherever possible. We have a particular affinity towards the unique Harris Tweed from the Outer Hebrides as it embodies the true rural artisan spirit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice product and delivery was speedy

Nice product and delivery was speedy. Little dissapointed with the size of the footstoll once in the room but that was.more my failing not the product as measurements were correct

19 July 2021
Forest & Fell logo

Reply from Forest & Fell

Hi Gary, Thank you for your review. We’d love to turn your 3 stars into 5 stars, if you'd like to get in touch and let us know what we can do to help.

Rated 5 out of 5 stars

Easy shopping

Needed cushions for a new couch so after a search found Forest & Fell. They had the perfect Harris Tweed cushions so an order was made. The website was very easy to navigate, fab range of products available. The cushions arrived, well packaged and looked as good as the pictures on the website. They look great on the new couch, just perfect ... its a pity the couch isn't perfect and is going back lol keeping the cushions though.

7 May 2021
Rated 5 out of 5 stars

Amazing love it !!!such good quality…

Amazing love it !!!such good quality and super colour ! Just wish they could upholster 2 cushions in the same for me !

5 May 2021
Forest & Fell logo

Reply from Forest & Fell

Thank you for your kind review.
We’d also be more than happy to upholster 2 cushions to match for you, just get in touch.
Thanks, Forest & Fell

Rated 5 out of 5 stars

Great cushions.

Excellent service, delivered on date requested. The cushions look great on our L-shaped chaise they go well with a throw bought years ago. Good quality fabric.

23 April 2021
Rated 5 out of 5 stars

Quality.

Prompt service for an item built from scratch. Quality. I was kept fully informed from order to delivery.

30 March 2021
Rated 5 out of 5 stars

Beautiful footstool

Beautiful footstool. Just what I wanted - I had been looking for a while. Didn’t have to wait long for my order to be delivered. Really good quality materials and competitively priced. Great to be able to order fabric samples to help my final choice. Thank you.

23 March 2021

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