Financial Resolutions Mortgage Brokers Limited Reviews 

121
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making every interaction a pleasure. People frequently highlight the exceptional service, noting the efficiency and the proactive approach of the team in guiding them through complex processes. Reviewers also appreciate the prompt communication and responsiveness, with staff always available to answer questions and provide timely updates. The overall process is often described as smooth, straightforward, and stress-free, with many consumers feeling reassured and well-supported throughout their journey. This dedication ensures that even potentially daunting tasks become manageable, leading to a seamless and easy experience for customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers consistently express high satisfaction with the service, frequently describing it as excellent from... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the promptness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we h... See more

Rated 5 out of 5 stars

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On t... See more

Rated 5 out of 5 stars

David is an absolute pleasure to deal with! He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his... See more

Rated 5 out of 5 stars

David was so helpful throughout the mortgage and life insurance process. I've just purchased my first home and he made it so much easier than I thought it was going to be. We also had very clear comm... See more


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Insurance Advisers in Hertfordshire and Kent | Financial Resolutions | Financial Advice in Hertfordshire and Kent| Insurance | Mortgage


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

Mortgage advice

Financial Resolutions has been outstanding in guiding us through the mortgage process. David’s support over many months has been invaluable: his positive attitude and deep understanding of the market gave us confidence at every step. His keen awareness of changing conditions ensured we secured the best deal possible. David's practical, hands-on approach made the process smooth and stress-free. We couldn’t have asked for better service. Highly recommend Financial Resolutions for anyone seeking expert mortgage advice and genuine support.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent services

I have been using David for almost 10 years now and he has always been consistent, very organised, sends timely reminders when my mortgage needs to be reviewed and makes the whole process smoother and stress free! I would definitely recommend his services. Always a pleasure to deal with.

29 October 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend

David has advised me on my mortgage for many years. He is professional and trustworthy- I always feel he has my best interests at heart.
He is patient and takes time to discuss all the options available and checks back to make sure I am happy before going ahead with anything.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I have used David for 10+ years

I have used David for 10+ years, he was referred to me by a friend and it was one of the best recommendations.
His knowledge, honesty, professionalism and kindness set him apart from others. David genuinely wants to help and looks after his customers. He checks in, takes an interest and is always happy to answer any question I throw at him - that may or may not be in his field of expertise! He’s always gone above and beyond to help me and I have and will continue to recommend David to anyone in need of mortgage advice!

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Knowledgeable, reliable and friendly financial advisor

David was very knowledgeable about what options would be available to me and spent time researching to find a deal that worked for my specific and slightly complex situation. He was quick to respond and always incredibly helpful with any questions I had, as well as proactive with securing me a better rate for my mortgage, and ensuring all the other things I needed in place were sorted for the process. I would highly recommend his services!

2 August 2024
Unprompted review
Rated 5 out of 5 stars

100% recommend

David has been fantastic throughout every step of our house purchase. He responded so quickly to all our questions and went above and beyond what we expected from his service, whether that be looking at our home buyers' survey, checking in with our solicitors and helping us secure insurance.
We will definitely be coming back to him when our mortgage is up for renewal and couldn't recommend him more highly.

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Really Helpful

Dave has been excellent from start to finish in the purchase of our new home, always on hand to answer any questions, and he helped make the process seamless.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

This is the first time I have used David Merry’s services and I will definitely be using him again when my mortgage deal runs out.
At every step of the process he has been professional, approachable, proactive and helpful.
All of my questions were dealt with in a timely manner, nothing was too much trouble.
I am very grateful for his help in finding me the best deal to suite my needs and will be recommending him to friends and family.

3 July 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My experience with David Merry has been outstanding. From our first interaction, he demonstrated exceptional knowledge and professionalism. His approachable nature made every step of the process seamless and stress-free.

David provided tailored financial advice that perfectly aligned with my goals. His expertise helped me make informed decisions with confidence.

Moreover, David's commitment to transparency was evident in his clear and competitive pricing, with no hidden fees.

In summary, if you’re looking for a reliable, knowledgeable, and personable broker, I highly recommend David Merry.

27 June 2024
Unprompted review
Rated 5 out of 5 stars

David was a real help with getting in…

David was a real help with getting in place a mortgage and assisting with finding a solicitor to help with the whole process. Made everything very straightforward, gave lots of updates on how things were progressing along the way, and was always ready to answer any questions I had quickly. I couldn't recommend him enough.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

David was a great help with advising me and sorting out my mortgage for me, also advised a solicitor (I’d recommend taking him up on it) and gave me weekly updates on the progress of the purchase, always available to answer any questions, 100% would recommend

30 May 2024
Unprompted review
Rated 5 out of 5 stars

Great Service!

For ten years, David has been my trusted advisor for all things mortgage-related. His expertise in the field is unmatched, consistently finding me the best rates and navigating the complexities of the process with ease. He's made what can be a stressful experience smooth and successful, time and again. I can't recommend David highly enough

1 April 2024
Unprompted review
Rated 5 out of 5 stars

David was absolutely brilliant and…

David was absolutely brilliant and really helpful. David went out of his way to ensure we understood and were happy with everything. Nothing was too much trouble and the mortgage was agreed thanks to David extremely quickly. I thoroughly recommend Financial Resolution Services and would not hesitate to use them again. Really very grateful for an excellent service

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service! David was extremely helpful throughout and I needed a lot of help as a first time buyer! Would recommend this company to anyone.

8 March 2024
Unprompted review
Rated 5 out of 5 stars

Absolutley fantastic

Absolutley fantastic. David is extermely helpful and always gives the best advice.
I've been with Fin Res for over 10 years and can only say good things about them.
With all the turmoil in the market with interest rate changes they have managed to keep on top of everything and make sure we always get the best deal.
Couldn't ask for more!

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Financial Resolutions have been great…

Financial Resolutions have been great to work with and we will absolutely be using again for all future mortgage renewals! We first got our mortgage advice from David back in 2021 and have recently been in contact about options for our renewal which David has made so easy to understand and updated us regularly with any changes with better deals that suited us and our personal circumstances. Our product switch went through earlier this month and we had no issues whatsoever thanks to David! :-)

1 April 2024
Unprompted review
Rated 5 out of 5 stars

Great Company - Would 100% Recommend

Have used David for our financial advise for the last 12 years. I wouldn't ever use anyone else. He is always really helpful and friendly. I have recommended him to our friends whenever they are looking for someone to support them which is a testament to his knowledge and experience :)

4 April 2024
Unprompted review
Rated 5 out of 5 stars

Trusted an recommend

We have been using Financial Resolution service for more than 4 years.
And I recommend them to all our friends who seeking for mortgage advisor.
Its a pleasure to deal with David Merry

4 March 2024
Unprompted review

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