Financial Resolutions Mortgage Brokers Limited Reviews 

121
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making every interaction a pleasure. People frequently highlight the exceptional service, noting the efficiency and the proactive approach of the team in guiding them through complex processes. Reviewers also appreciate the prompt communication and responsiveness, with staff always available to answer questions and provide timely updates. The overall process is often described as smooth, straightforward, and stress-free, with many consumers feeling reassured and well-supported throughout their journey. This dedication ensures that even potentially daunting tasks become manageable, leading to a seamless and easy experience for customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers consistently express high satisfaction with the service, frequently describing it as excellent from... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the promptness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we h... See more

Rated 5 out of 5 stars

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On t... See more

Rated 5 out of 5 stars

David is an absolute pleasure to deal with! He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his... See more

Rated 5 out of 5 stars

David was so helpful throughout the mortgage and life insurance process. I've just purchased my first home and he made it so much easier than I thought it was going to be. We also had very clear comm... See more


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Insurance Advisers in Hertfordshire and Kent | Financial Resolutions | Financial Advice in Hertfordshire and Kent| Insurance | Mortgage


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

56 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the second time i have worked…

This is the second time i have worked wit Financial Resolutuons, both have been for mortgages.
They make sure they get the full picture allowing them to find the best deals out there. All the pros and cons of all options are clearly explained.
Will be using them again at some point.
Also very helpful finding the best life insurance policies.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

David has supported me and my wife with various mortgage issues over the last 7 years, and takes away the pain of searching the market yourself and keeping on top of rate changes. I have recommended David to my clients and family without hesitation.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

David has been amazing!

David has been so helpful & reassuring throughout the process. He really made the whole process a lot less stressful than it could of been. He communicated with us the whole time and answered all of our annoying questions, putting our minds at rest.
He managed to get our rate down a few times during which was great.

23 May 2025
Unprompted review
Rated 5 out of 5 stars

Happy and satisfied client

A complex and potentially fraught process was made straightforward and hassle-free through the services of Financial Resolution Mortgage Brokers. I would highly recommend their services.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Have used Davids services for 14 years now across 2 property purchases and multiple renewals. Always delivered excellent service and is a pleasure to deal with. Highly recommended.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Perfect and stress free process

Perfect and stress free process - David contacted well in advance and covered options. Assisted in all aspects of the process including contacting lender for updates as necessary. Any concerns or clarity was responded to very quickly and clearly so we were on track to complete without need to worry. Very safe hands.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service, good communication

Used David to remortgage, really nice to deal with he ran through and explained all the options and the differences/rates between different lenders, quick communication and all questions answered. Wouldn't hesitate to recommend or use again.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

I've been using this company's mortgage…

I've been using this company's mortgage service for some years, mostly dealing with the same individual. I have always found him, and the company as a whole, very efficient, friendly, helpful and informative. Any queries are promptly addressed and, at the material times, contact is regular.
Excellent service.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Best experience

I was recommended David by my step Dad, we booked the initial appointment. From start to finish David was absolutely fantastic and he helped guide me through everything and through the different stages of the legal process which was invaluable to me. Highly recommended.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

David guided us from start to finish. He was very approachable and constantly on the ball about what was happening and what needed to be done. David held my hand throughout the process as a first time buyer, and it was very assuring to have someone who knows so much about his work. I felt truly supported and am extremely happy with my new home.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Perfect from start to finish

I have been using Financial Resolutions for so many years now for mortgages and insurances.
David is literally supporting you from start to finish and is always happy to answer any questions you may have however small they may be. If something isn’t right, David will never tell you to take it- that for me is what sets him apart from many of the others as he genuinely takes pride in his services!
Looking forward to working with him again in the future on other projects.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Mortgage advice

David advised us on our mortgage and insurance policies, and was incredible throughout the process. He is extremely professional and very responsive. We could not recommend David any more highly. Thank you for all of your help and support!

14 March 2025
Unprompted review
Rated 5 out of 5 stars

First Time Mortgage

My partner noticed the Financial Resolutions Company in the local Romney Marsh magazine. We gave David a call, and arranged a meeting to discuss a first time mortgage with my daughter. David was welcoming, friendly, professional and gave us great confidence to proceed. Not only did he find a fantastic mortgage product, he was also helpful with the legal procedure and throughout the process was always on hand to advise. We can't praise his services enough and would definitely give the whole process Five Stars Plus!
Thank you for your fantastic help and support throughout the whole process.

11 February 2025
Unprompted review
Rated 5 out of 5 stars

worth his weight in gold

We have used David twice now, once for a remortgage and once for a house move where he also supported around Life insurance options. David is so helpful and always ready to answer any questions we might have. He is always honest about our options and has been great at finding us the best mortgage deals without ever making us feel pressured to go down any particular route.
For our recent move, he went above and beyond to help keep communication smooth and make sure everything happened when it needed to.
We will definitely be contacting him again when our mortgage is up for renewal!

6 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience with David

David was excellent throughout the whole process - he was super fast at responding and proactive throughout, anything we needed from him was done promptly without any delays or chasing. We are first time buyers and he took the time to talk us through the process (both ahead of the process and throughout), making sure we were clear and was very patient with us. We would definitely recommend David, he went above and beyond for us.

7 January 2025
Unprompted review

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