Financial Resolutions Mortgage Brokers Limited Reviews 

121
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making every interaction a pleasure. People frequently highlight the exceptional service, noting the efficiency and the proactive approach of the team in guiding them through complex processes. Reviewers also appreciate the prompt communication and responsiveness, with staff always available to answer questions and provide timely updates. The overall process is often described as smooth, straightforward, and stress-free, with many consumers feeling reassured and well-supported throughout their journey. This dedication ensures that even potentially daunting tasks become manageable, leading to a seamless and easy experience for customers.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Reviewers consistently express high satisfaction with the service, frequently describing it as excellent from... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Response time

Clients share positive opinions on response time, consistently highlighting the promptness and responsiveness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we h... See more

Rated 5 out of 5 stars

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On t... See more

Rated 5 out of 5 stars

David is an absolute pleasure to deal with! He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his... See more

Rated 5 out of 5 stars

David was so helpful throughout the mortgage and life insurance process. I've just purchased my first home and he made it so much easier than I thought it was going to be. We also had very clear comm... See more


Company details

  1. Mortgage Broker

Written by the company

Mortgage and Insurance Advisers in Hertfordshire and Kent | Financial Resolutions | Financial Advice in Hertfordshire and Kent| Insurance | Mortgage


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Beyond excellent!!!!

David is an absolute pleasure to deal with!
He is extremely knowledgeable and nothing is too much trouble. We were kept up to date throughout. We cannot recommend David enough and will be using his services again as well as our family and friends.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

We have been using David's services for…

We have been using David's services for almost a decade, and we have never been disappointed. He is always available to help and advise with any form of financial concerns. David always goes above and beyond to ensure we are happy. We highly recommend Financial Resolutions.

12 September 2025
Unprompted review
Rated 5 out of 5 stars

This is the 2nd time i have used David…

This is the 2nd time i have used David and what can i say he is very helpful and looks after your interest he sorted out the best deals for what i needed and nothing was a problem always easy to get hold of and when i was not sure of something he knew the answers i highly recommend him for his services

1 September 2025
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

David is extremely helpful and actually willing to help. I've sent him a few cheeky emails regarding areas outside of a mortgage and have always received good advice.

3 September 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

David has helped both myself and other friends/families for years with our mortgages. He has always been so informative and helpful with all of the process. Would highly recommend.

1 September 2025
Unprompted review
Rated 5 out of 5 stars

David made buying our first home an…

David made buying our first home an incredibly easy process. He took on a lot of the burden and explained every step of the process to us in simple terms, making the whole thing very streamlined. On top of that, he is a lovely person - constantly checking in on us and being very personable. We are so grateful for his help and would definitely recommend him to anyone. Thanks again!

26 August 2025
Unprompted review
Rated 5 out of 5 stars

We couldn’t be happier

We couldn’t be happier with the service provided by our broker, David. From the very beginning, he guided us through every step of buying our home with professionalism and patience. Without him, we honestly wouldn’t have known where to start. He was always kind, approachable, and incredibly helpful, always available whenever we had questions or needed support. He also gave us valuable advice that made a real difference throughout the process. Thanks to David, everything felt so much easier and less stressful. We are truly grateful and highly recommend him to anyone looking to buy a home.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend FinRes

David was very helpful, knowledgeable and communicative. He took the time to talk me through all the options and steps for mortgages, gave regular updates, always responded very quickly, and got everything done on schedule. Highly recommend Financial Resolutions.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

David assisted us and our…mortgage/remortgage

David assisted us and our friends/family on numerous occasions over the years with our mortgage/remortgage. I can highly recommend him. David is always keeping us informed at every step in the process and his professionalism gives us all the confidence we need to reach out for advice over and over again.

6 August 2025
Unprompted review
Rated 5 out of 5 stars

David was so helpful throughout the…

David was so helpful throughout the mortgage and life insurance process. I've just purchased my first home and he made it so much easier than I thought it was going to be. We also had very clear communication and instructions. Throughout the process if we had any questions; David was always on hand to answer them. We will definitely be using your services again and recommending you to anyone who needs a broker. Thanks so much David!

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service! Everything was handled in a professional way and the communication was excellent. Service was effective and brought me peace of mind. As a long term client I would definitely recommend David.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

We highly recommend Financial…

I highly recommend Financial Resolutions and wouldn’t go anywhere else. My family have used David’s services for years and he always makes what would otherwise be a stressful situation seamless.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Always reaches out before my mortgage is due to expire and helps me be aware of all of the best options to make an informed decision. 100% recommendation.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

We know David since our first mortgage in 2014. He would be the only person we go for re-mortgage but also insurance. Always available to advice, patient with explaining processes, proactive with finding the best deal, quick and always on time with paper work. I often call David even with a smallest doubt and he is happy to talk me through the details.
I highly recommend David and his company to everyone.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable service

David helped us through the entire process as first time buyers and has handled our mortgage renewals over several years since. We wouldn't use anyone else. He's incredibly proactive - answering important questions we hadn't yet thought to ask - and is quick to respond to queries with absolute clarity. He's always made things as easy as they can be, saved us money and genuinely has your back in what can feel like a minefield. We have no hesitation in recommending FinRes.

3 June 2025
Rated 5 out of 5 stars

Financial Resolutions

Financial Resolutions, (David in particular) has been a fantastic mortgage adviser throughout the years I have worked with them. He’s friendly, quick to respond and offers clear, knowledgeable advice. Nothing ever feels like too much trouble and he genuinely can’t help enough. He has always been able to find a solution, no matter the situation. I’ve recommended this company to several family members and friends, and they’ve all had a great experience too. A very professional and reliable service all round.

2 June 2025
Unprompted review

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