Hampton Mortgage Solutions Reviews 85

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, patience, and extensive knowledge, highlighting their ability to explain complex information clearly and provide valuable guidance. The service is frequently described as excellent, with many people appreciating the efficiency and ease of the overall experience. Reviewers are particularly impressed with the quick response times and the consistently high level of customer service. Consumers often mention that the staff goes above and beyond, making the mortgage process stress-free and ensuring the best outcomes. Many have relied on this company for years, recommending them to friends and family due to their reliability and dedication.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the staff's... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, efficiency, and... See more

Customer service

Customers consistently report positive experiences with customer service. Reviewers frequently praise the... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

We had a great experience with Mr. Ross Hampton helping us with our mortgage. He was professional, patient, and very knowledgeable throughout the entire process. Ross took the time to explain everyth... See more

Rated 5 out of 5 stars

We have been dealing with Ross since 2017. He has arranged 4 x mortgages for us to date. His efficiency and communication are second to none. Whatever the question, he replies immediately and swif... See more

Rated 5 out of 5 stars

Since 2013 we have used Ross Hampton's mortgage services. I cannot recommend Ross enough. Even when there might be a gap between re-mortgages of 3 years or so, he always remembers who I am and we have... See more

Rated 5 out of 5 stars

Ross is an outstanding advisor and an absolute pleasure to work with. We’ve trusted him for over five years, and he has also supported our family and friends for more than a decade. His knowledge is e... See more

Rated 5 out of 5 stars

Ross has helped me with every mortgage I have taken out to date, and will be definitely be calling on his services when its required again. Having his expertise at your side takes so much stress out o... See more

Rated 5 out of 5 stars

Ross has helped with our London portfolio of BTL's for over 10 years. He is by a mile the best broker I have used, so much so that as a result of my recommendation many of my property friends also use... See more

Rated 5 out of 5 stars

We’ve been using Ross now for 20years plus while building our btl property portfolio Ross always gets us the best rates on the market and deals with anything we throw at him, we’ve recommended to fr... See more

Rated 5 out of 5 stars

Ross has been our mortgage advisor for the last 15 years. He is very knowledgeable, reliable and makes the whole process stress free for us. We have recommended Ross to many friends and family over th... See more

Rated 5 out of 5 stars

Have used Ross for all my mortgage needs since my first property purchase. He has always been very clear and makes sure I understand my options, and has helped me make the right choice for me each tim... See more

Rated 5 out of 5 stars

I’ve worked with Ross as my mortgage broker for over 14 years, and the service has been consistently excellent throughout. Ross is extremely knowledgeable, trustworthy, and always takes the time to ex... See more

Rated 5 out of 5 stars

We had an excellent experience with our mortgage advisor Ross . He worked tirelessly to secure us a 10-year fixed rate with a very competitive low interest, which gave us real peace of mind. The whole... See more

Rated 5 out of 5 stars

Ross has dealt with my BTL mortgages for the decade and more. Always professional, friendly and incredibly helpful. He has found me the best deals around and is excellent at making the deal. I woul... See more

Rated 5 out of 5 stars

I have been using Ross since 2017 - during that time my mortgages have ranged from straight forward to pretty complex and niche. Each time, the process was the same. Efficient, friendly and excell... See more

Rated 5 out of 5 stars

Ross is an amazing broker, who's helped me out massively, getting me up to speed with the mortgage world while being very kind and professional. His responses are always very prompt and he never shies... See more

Rated 5 out of 5 stars

Ross was amazing in helping us get on the property ladder and buying our first house. Always goes above and beyond to help. Fast to reply when reaching out with any questions. Would highly recommend.... See more

Rated 5 out of 5 stars

Ross Hampton is an excellent mortgage broker and financial advisor. I was so close to loosing my home and everything else with it , without Ross I would have definitely lost everything , 100 per... See more

Rated 5 out of 5 stars

Ross is amazing, we have always relied on him whenever our mortgage deal is up for renewal and he provides a great service. He is very knowledgeable, and will find the best deal possible that works fo... See more

Rated 5 out of 5 stars

Ross has been offering me advice and arranging mortgages for my small portfolio of rental properties, as well as my own property for over 5 years now. I have always been really happy with the service... See more

Rated 5 out of 5 stars

Ross helped us get onto the property ladder and was with us every step of the way, no matter the problem or time of day he sorted it out straight away. Highly recommend and will continue to use his se... See more

Rated 5 out of 5 stars

Mr.Ross Hampton was an absolute super star sorting our mortgage back in 2022 , but he still keeps on tabs with us to see if we were doing ok . Highly recommended 🙌 and great service

Rated 5 out of 5 stars

Ross has sorted out my mortgage as far back as I can remember. Always professional, friendly and incredibly helpful. He has consistently found me the best deals around and is excellent at making the a... See more

Rated 5 out of 5 stars

Ross has arranged all of my mortgages for as long as I can remember. He gives honest advice and is very knowledgeable and transparent. I have recommended Ross to everyone I know who is need of a broke... See more

Rated 5 out of 5 stars

I have had the pleasure of being advised by Ross over a number of of years now. All I can say his he is exceptional at what he does and always puts the information of the product in a clear concise... See more

Rated 5 out of 5 stars

Ross has provided me with helpful advice on mortgages over the past 6 years. Always takes the time to respond to queries and simplifies things to the lay person, never pushy and provides trustworthy a... See more

Rated 5 out of 5 stars

Ross was highly recommended to me by family and I could not have been happier with the service he provided. Ross is friendly, honest and extremely reliable, all of my questions and concerns were answe... See more

Rated 5 out of 5 stars

We have been dealing with Ross for over 10 years and rely on his expert knowledge to identify the offers which meet our criteria.He provides a prompt, reliable and friendly service which we highly rec... See more

Rated 5 out of 5 stars

Ross was great at helping us sort our mortgage out when the whole housing market was taking a crash. He helped us with things that we didn’t even know we needed to sort. We definitely felt like we wer... See more

Rated 5 out of 5 stars

Having had the great pleasure of being advised and working with Ross for over 20 years. I can vouch for his honest and sincere sage advice and the fact he is still aiding me in my property business.

Rated 5 out of 5 stars

We had a fantastic experience working with Ross as our mortgage advisor. From the very beginning, he guided us through the entire process step by step, making everything clear and easy to understa... See more

Rated 5 out of 5 stars

I was a first time buyer and i had no idea where to start. Ross was fabulous from beginning to end and took all the stress out of trawling the mortgage market.Made sure i had plenty of options and ma... See more

Rated 5 out of 5 stars

We have been dealing with Ross since 2011. He is always so helpful, thorough and friendly, and has a wide range of knowledge in the mortgage sector. We always recommend him to our family and friend me... See more

Rated 5 out of 5 stars

Ive used Ross since buying my first property around 17 years ago. He is very sufficient and is always happy to help and genuinely a nice person. I will continue to use Ross for all my mortgaging needs... See more

Rated 5 out of 5 stars

Ross advised us for the purchase of our first property and we will use him for all future purchases as well. He gave us great advise, replied promptly and reassured us along the way. We have total tru... See more

Rated 5 out of 5 stars

Ross helped us with our re- mortgage 5 years ago. He found us a brilliant deal and his advice to secure it on a 5 year fixed mortgage proved to be bang on. Simply explained and implemented with no fus... See more

Rated 5 out of 5 stars

Ross is a legend in the mortgage world, above and beyond is an understatement for his dedication and honesty,I have dealt with him on a recommendation for 20 yrs and thanks to him I achieved what I wa... See more

Rated 5 out of 5 stars

Ross has always given great help and advice to all our mortgage requests. His attention to detail and speed of response is outstanding. We have recommended him on several occasions to family and frien... See more

Rated 5 out of 5 stars

Extremely professional polite and really goes up and beyond in order to deliver the best service. Nothing appears to be too much trouble. I would most certainly ( and have done) recommend him.

Rated 5 out of 5 stars

Ross has been advising me through mortgage changes and updated renewal terms for over 15 years. I have found that he listens well to understand my priorities and makes the best independent recommendat... See more

Rated 5 out of 5 stars

Me and my partner reached out to Ross through recommendation of a family friend and received the most useful and supportive advice to secure our first mortgage. Communication and efficiency were beyon... See more

Rated 5 out of 5 stars

Ross is so helpful, quick with responses, always available when we need him. He's also full of knowledge, hes been our mortgage advisor for the last 10 years!

Rated 5 out of 5 stars

Ross is a highly knowledgeable and dependable professional. He has always been clear on different options and given sound advice since we bought our home in 2015 and have been renewing mortgages with... See more

Rated 5 out of 5 stars

We have used Ross for three mortgages over the years and he has also helped many of my friends / family with mortgages and I could not recommend him highly enough also he is a great guy to deal with

Rated 5 out of 5 stars

I’ve known Ross for many years and he is a fantastic mortgage broker. He has done my rental properties as well as my mortgage for my homes. I cannot recommend him enough.

Rated 5 out of 5 stars

Ross helped me out when I really thought I’d struggle to get a mortgage. His advice and knowledge were excellent and I would recommend him very highly. He was in touch with updates and absolutely on t... See more

Rated 5 out of 5 stars

Ross is always helpful, down to earth and straightforward with his advice. He has helped me with buying two houses and remortgaging several times, always with a positive outcome.

Rated 5 out of 5 stars

We have used Ross for the last three house moves and he has been amazing. He is very quick and efficient and has saved us a lot of money in lower mortgage payments. We cannot recommend Ross more highl... See more

Rated 5 out of 5 stars

We have worked with Ross for more than Ten years and have found him to be an excellent Mortgage advisor. Always manage to get amazing deals.

Rated 5 out of 5 stars

Ross is super helpful, super knowledgeable and always finds us the best and cheapest product available. We have been clients of Ross for years and would never use anyone else. Ross sorts everything ou... See more

Rated 5 out of 5 stars

We have used Ross to secure our mortgages over the last 10 years and he has been fantastic. Helpful, reliable and a pleasure to work with.

Rated 5 out of 5 stars

Our renewal was handled quickly and stress-free. Our mortgage advisor as professional, knowledgeable and explained everything clearly and secured a great outcome for us.


Company details

  1. Mortgage Broker

Written by the company

At Hampton Mortgage Solutions I aim to provide a comprehensive mortgage and protection service . Whether you're starting out, making a move, considering a remortgage, looking for a buy to let investment or a protection product, I strive to give a service to your specific needs. My personal approach revolves around listening to your goals, while maintaining a thorough understanding of the ever-evolving mortgage market


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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Rated 5 out of 5 stars

I had an excellent experience…

I had an excellent experience working with Ross at Hampton Mortgage Solutions from start to finish. He was professional, knowledgeable, and incredibly responsive throughout the entire process. I had a lot of questions, and Ross explained everything clearly and patiently, which made what could have been a stressful experience feel much more manageable.

He took the time to understand my circumstances and found a mortgage deal that suited my needs perfectly. Communication was consistent and transparent, and I always felt confident that everything was being handled efficiently behind the scenes.

What really stood out was Ross’s level of dedication and attention to detail. Nothing ever felt rushed, and I genuinely felt like a priority at every stage. I wouldn’t hesitate to recommend Ross and Hampton Mortgage Solutions to anyone looking for reliable, trustworthy mortgage advice.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Ross has always given great help and…

Ross has always given great help and advice to all our mortgage requests. His attention to detail and speed of response is outstanding. We have recommended him on several occasions to family and friends who have all received the same outstanding level of service.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

The best broker

We have used Ross for the last three house moves and he has been amazing. He is very quick and efficient and has saved us a lot of money in lower mortgage payments. We cannot recommend Ross more highly.

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Clear helpful advice

I've used Ross twice and wouldn't hesitate to use his services again. He gave us clear advice and found the best mortgages to suit our requirements and needs

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Very happy to highly recommend Hampton…

Very happy to highly recommend Hampton Mortgage Services.
Since first benefiting from his expert knowledge and services over 12 years ago, Ross has always been extremely helpful with updating me on any changes needed and finding the best solution.
It has made my mortgage one less thing to worry about and brought much appreciated peace of mind over many years and to this day. ☺️

21 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ross has done both of my mortgages and made the whole process incredibly simple. I didn't have a clue what I was doing but he gave me great advice and after taking some details got everything sorted very quickly. It was by far the easiest part of buying a house. He provided a friendly and unfussy service, along with great communication. I would highly reccomend him to anyone.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

Ross was always quick to respond and…

Ross was always quick to respond and gave us invaluable advice, finding the best possible mortgage. He was very easy to communicate with and made the whole process of looking for a mortgage as smooth as possible.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Prosessional

I would highly recommend Ross for his professional approach. He made the process of remortgaging very easy.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

fantastic experience

We had a fantastic experience working with Ross as our mortgage advisor. From the very beginning, he guided us through the entire process step by step, making everything clear and easy to understand.

He helped us secure the best possible deal and took the time to explain all the costs, fees, and options available to us. Throughout the whole process, Ross was supportive, responsive, and always available to answer our questions.

Thanks to his knowledge and dedication, what could have been a stressful experience felt smooth and well-managed. We would highly recommend him to anyone looking for professional and reliable mortgage advice.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Ross is super helpful

Ross is super helpful, super knowledgeable and always finds us the best and cheapest product available. We have been clients of Ross for years and would never use anyone else. Ross sorts everything out and we hardly have to lift a finger. He's amazing! Thank you as always Ross :)

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Ross made everything simple

Ross made everything simple , took the stress out of searching the best deals for a mortgage. As a first time buyer with a right to buy council home.
Also kept an eye on when to switch after a fixed mortgage was due to end.
Highly recommend

14 February 2026
Unprompted review
Rated 5 out of 5 stars

I can’t recommend Ross Hampton Mortgage…

I can’t recommend Ross Hampton Mortgage Solutions highly enough. The service is professional, efficient, and supportive from beginning to end. Ross took the time to explain every step of the mortgage process clearly, making what could have been a stressful experience feel straightforward and manageable.

Communication was excellent throughout, quick responses, honest advice, and a real willingness to help. I always felt like my best interests were the priority, and nothing ever felt like too much trouble.

Thanks to Ross’s knowledge and guidance, everything went smoothly and was completed without unnecessary delays. If you’re looking for someone reliable, knowledgeable, and easy to deal with, Ross Hampton Mortgage Solutions is the one to use. I genuinely wouldn’t go anywhere else now or in the future.

13 October 2025
Unprompted review

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