Fastklean Reviews 

104
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent garden services. Guys work hard and understand what's need. Super helpful. Now using them every few weeks.

Rated 5 out of 5 stars

My garden was very overgrown. Needed a good tidying up. Very pleased with this company. My garden is now a joy to sit and relax. Gardeners came on time. Very professional and courteous. I highly reco... See more

Rated 5 out of 5 stars

Great experience with fast clean. Super responsive on the telephone nice to speak with a human being and getting an immediate quote which stayed the same same throughout the whole process. My kitchen... See more

Rated 5 out of 5 stars

We arranged for Fastklean to clean our house after building work and their were exceptional, the cleaning standards were great, the cleaners were efficient, polite and could not do enough to help. We... See more

Company details

  1. Cleaning Service

Information provided by various external sources

FastKlean is an accredited and recommended family run cleaning company. Established in 2001. We provide cleaning services to residential and commercial clients in all Central and Greater London areas including surrounding cities. Our company works with fully insured, vetted, trained and experienced cleaners. We always aim for 100% customer satisfaction. Our prices are competitive and very affordable. Get in touch with our friendly customer service team on 020 7470 9235 or visit us online to book a cleaner today and browse through the variety of cleaning services we offer.


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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4.8

All reviews

(104)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Over exceeded my expectations.


They did such an exceptional deep clean, they were so professional and on-time. I was surprised at way the oven looked, I didn’t know that was even possible!
I couldn't fault them at all and I'll for sure use them again.

23 March 2025
Unprompted review
Rated 5 out of 5 stars

We’ve used FastKlean several times

We’ve used FastKlean several times, and they never disappoint. From the quick response time to the exceptional quality of the work done, they always deliver. Highly recommend them for their consistent professionalism and excellent service!

13 March 2025
Rated 5 out of 5 stars

Cleaned the whole house including the…

Cleaned the whole house including the windows, after the tenant has left it in an awful condition. On time. Professional. Attentive. Did a really good job considering the difficult circumstances. Would highly recommend them.

15 March 2025
Unprompted review
Rated 5 out of 5 stars

I recently used FastKlean Service…

I recently used FastKlean Service (Carpet Cleaning Service) and I am thoroughly impressed! The team arrived on time, were professional, and did a fantastic job on my carpets. They were able to remove stains I thought were permanent, leaving my carpets looking brand new. The process was quick, and the results were outstanding. The customer service was excellent, and the staff was friendly and attentive to my needs. I highly recommend FastKlean for anyone in need of top-notch carpet cleaning. I’ll definitely be using their services again in the future!”

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service A*

Amazing service, from start to finish. I spoken to a person called Gillian, amazing explained everything in details answers all questions I asked. Went above and beyond for preferrd date and times.

4 March 2025
Unprompted review
Rated 5 out of 5 stars

Everything went well

Everything went well. Communication was good. When the landlord had questions about the state of cleaning, the manager sent a report immediately (even though it was evening) and everything was resolved in our favour. Thank you!

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Disgraceful.

Disgraceful.

Booked for a 10 hour (2 cleaners for 5 hours) clean plus steam clean. They tried to cancel 3 days prior despite the fact I had no staff rota'd on and would therefore be closed for no reason.

Then only 1 cleaner showed up - so now I am closed all day for just a 5 hour clean. THEN they cancel the steam cleaning.

Customer services useless, just asking for me to give them time to find another cleaner.

Doesn't change the fact that I am closed all day and losing revenue for just a 5 hour clean. Absolutely disgusting.

5 August 2024
Unprompted review
Fastklean logo

Reply from Fastklean

Dear Ella,

Thank you for sharing your feedback. After carefully reviewing our records, we could not find any booking or correspondence under your name with FastKlean. It appears this review might have been intended for another company.

We kindly ask you to consider removing this review, as it does not relate to our services. If there’s anything further we can assist you with, please let us know.

Best regards,
The FastKlean Team

Rated 5 out of 5 stars

I used this company for an oven…

I used this company for an oven cleaning service. A day before the booked date they phoned me and emailed me that they needed to change my time slot from 10 am till 8am. I noticed email late as I work nights and I am never at home earlier than 9am. On my arrival from work an oven cleaner was already by my door waiting.
He did a good job. I didn't notice he was in hurry. He cleaned after himself. He was very polite. I would definitely book again. No matter the reviews, I had a good experience with this company. I would recommend.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Fastklean oven cleaners review …

I booked the service 1 week in advance & then got a phone call the day before cancelling, so I rebooked for 7 days later, the day before i got a call changing the time.
Then halfway through the clean i was informed by the head my oven was bigger than standard so i was being charged double. I believe this is a scam they use on a regular basis. Then after negotiating an additional £50 payment. They actually took £75 off my card. The administration and head office of this company are a joke, they charge you an initial reasonable price then start calling you and upping the prices when the operatives have your oven dismantled. I ended up paying £165 for a large oven. They do not ask for photos when you book which would avoid any confusion, as I said it is an organised scam.
The only positive was the operatives did an ok job

29 September 2023
Unprompted review
Fastklean logo

Reply from Fastklean

Dear Paul,

Thank you for taking the time to share your feedback. After thoroughly reviewing our records, we could not find any booking or correspondence matching your experience under FastKlean. It appears this review may have been intended for another company, as the services and practices described do not align with our operations or policies.

We kindly ask you to consider removing this review if it was posted in error. Should you have any further queries, we are happy to clarify or assist.

Best regards,
The FastKlean Team

Rated 1 out of 5 stars

Cleaner didn’t turn up and no notice given

Cleaner didn’t turn up having been booked for 2pm and called at 3.15pm saying they are not coming. I was told I had to book for another day and no discount was being offered. Shameful customer service. Unfortunate as have used them before.

17 August 2023
Unprompted review
Fastklean logo

Reply from Fastklean

Dear Anastasya,

Thank you for bringing this to our attention. We have carefully reviewed our records and could not locate any booking under your name with FastKlean. This leads us to believe that this feedback may have been intended for another company.

At FastKlean, we take great pride in delivering reliable and professional services, and we handle every booking with the utmost care and attention. We kindly ask that you review your experience and consider removing this review if it does not pertain to our company.

Should you need any clarification or assistance, we are always here to help.

Best regards,
The FastKlean Team

Rated 5 out of 5 stars

Fastklean were really very good

Fastklean were really very good, they arrived on time to do a deep clean and to also clean the carpets and sofa. They were thorough, polite, helpful and just got on with the job with minimal fuss. I will be using them again!

18 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company! Thanks to Diayana and her team for doing such a great job with our deep clean.

Special mention to the gardening team who were outstanding! Super efficient clearly experienced in what they do. I would highly recommend this company!

7 July 2023
Unprompted review
Rated 5 out of 5 stars

I was absolutely pleasantly surprised

I was absolutely pleasantly surprised. The level service was professional, timely and very friendly. I was visited by a very decent, friendly, honest and reliable couple who delivered and performed the service so well and in a timely manner. The office manager and office staff were also very professional, polite and friendly. I have to say that the whole service exceeded my expectations and I would absolutely recommend their services. Jonathan

2 May 2023
Unprompted review

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