EP Cleaners  Reviews 205

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The two friendly cleaners who arrived at our house to clean up debris after a tradesmans mishap were professional, hardworking and really thorough. They worked wonders to clean everything that could... See more

Rated 5 out of 5 stars

EP cleaners have cleaned our tenanted flats in Central London for quite some time. Having experienced other companies, they defifnitely stand head and shoulders above the rest. Their attention to... See more

Rated 5 out of 5 stars

Absolutely amazing service! We used EP Cleaners for an end-of-tenancy clean and every inch of our two bed flat was sparkling. Andrea and Jose even had to deal with our neighbour when a water leak occ... See more

Rated 5 out of 5 stars

Thanks so much to your team for amazing work! This property needed extensive cleaning after tenants left it filthy over several years and EP Cleaners worked diligently all day to ensure that all crit... See more

Company replied

Company details

  1. Cleaning Service

Information provided by various external sources

End of Tenancy Cleaners, Builders Cleaners, One Off Cleaners


Contact info

4.9

Excellent

TrustScore 5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional clean by a first class company.

I want to say a big, big thank you to Alina and team for deep cleaning the flat of my mum’s elderly gentleman neighbour. His flat had got into a terrible state and there were some unpleasant things that needed to be cleaned up.

The three of them worked solidly for 7 hours, a total of 21 hours cleaning and they turned a very, very dirty flat into a clean and sparkling flat.

I was so grateful that they were able to carry out this clean. We had already been told by another local cleaning company that they were unable to do the clean.

I would recommend this company to anyone who needs a difficult job done.

Not only were the cleaners excellent but also everything was dealt with efficiently and quickly by Caron in the office.
Thank you.

23 February 2020
Unprompted review
Rated 5 out of 5 stars

Had an end of tenancy clean

Had an end of tenancy clean, very impressed spotless top to bottom.
Highly recommended a little pricey but you pay for what you get which is a 1st class clean.
Thank you
Richard

16 February 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely thrilled!

I'm absolutely thrilled with Andreia and Jose! I needed an end of tenancy clean in my 2 bedroom flat while I was still living in one of the bedrooms. The whole flat was cleaned from top to bottom including some specific areas that I requested they focus on. There's a reason why this company is rated top on Truspilot. All equipment and chemicals were provided by them and they've left my flat cleaner than I've ever seen it. Thanks both of you!

9 February 2020
Unprompted review
Rated 5 out of 5 stars

Andreia and Jose were brilliant

Andreia and Jose were brilliant - incredibly thorough job and left our kitchen and bathroom looking brand new. I'm usually a fussy cleaner and have been disappointed with cleaners in the past - not this time though! Would highly recommend.

20 January 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Alina and her team were excellent: they worked to completely remove a huge build up of dust and cat hair from the previous tenant, as well as leaving the bathroom looking so new it’s as if it’s just been fitted. 5 stars.

15 October 2019
Unprompted review
Rated 5 out of 5 stars

Superb Performance

Adreia and Jose were absolutely brilliant and has transformed my house in three days! Every single room from top to bottom is sparkling clean and tidy. They were very efficient, focused and worked really hard, very thorough; and made the whole house spotless, clean and pleasant. I thought they would find my study a big challenge but it seemed nothing was too difficult for them, amazing skills, very competent, friendly and extremely polite in conversion. I will highly recommend them to anyone.

13 October 2019
Unprompted review
Rated 5 out of 5 stars

Brilliantly clean

Andreia and Jose came over and transformed a tired flat into a sparkling new home. They arrived on time and worked tirelessly till they were ready to leave - the end result an amazingly clean flat. I continue to be surprised by how clean the flat is and how thorough their work was. I will definitely book them for another deep clean next year!

5 October 2019
Unprompted review
Rated 5 out of 5 stars

Best cleaning service

Best cleaning service
Andreia and Jose came to our house to do the end of tenancy cleaning. We didn't have to explain anything because they stated that they clean from the ceiling to the floor...and oh dear lord did they clean the flat from top to bottom. SPOTLESS.
Great work, the cleaners were very nice people as well, smiling and overall a joy to interact with.

3 October 2019
Unprompted review
Rated 5 out of 5 stars

**A fantastic service**

A fantastic service from Andrea and Jose. We had booked an industrial clean as we were leaving our flat. They were on time, brought all their own tools/products and very efficient and thorough. Jose even helped me with some heavy boxes as I was finishing up moving out. Really recommend their services and will be using them again in future.

2 October 2019
Unprompted review
Rated 5 out of 5 stars

They come with a price but they do their job! Honest agency

Those guys did really good work, even my house was clean when i got in they did the extra hard work and pay attention to detail. My house was a three apartment - i paid for one bedroom but because it was in a good condition they did an extra room by themselves.

They do offer key pick up and delivery but comes with an extra charge if the location is more than 30 mins away? Which mine was not its an average of 15 to 20 mins but they probably got this result from google maps due to busy hour. So someone called me for an extra charge which i refused to pay cause i was not aware of it.

Apart from some tiny bits they did worth the price.

26 September 2019
Unprompted review
Rated 5 out of 5 stars

They gave us a new home

Like many others, it was Andreia and Jose who came to our home. And, like a pair of cleaning-product-wielding whirlwinds, they swept through the flat and turned a tired, dirty, dust-covered dwelling into a sparkling show-home that we will not actually be showing to anyone, ever, because we don't want this perfection sullied by the muddy shoes, skin particles and hair follicles of our friends and family.
We will now be booking them on an annual basis, only because we probably can't afford to do it on a monthly one.
This particular thankless job was booked to spirit away the mess after a new bathroom was fitted and a wall and ceiling basically caved in because of the slapdash nature of the last bit of work done there probably 50 years ago. The levels of dust therefore made this no small task.
Bang - they arrived at 7.58am. Bang, they were gone at 4.58pm, having nailed the hell out of it.
Highly recommended if you have a similar issue, or if you just want to remember what clean looks like in today's hectic world.

9 September 2019
Unprompted review
Rated 5 out of 5 stars

10/10

10/10! Moved into our new home few days ago. It needed more than a deep clean.... Jose and Andreia came in and make the place look new!! What a fantastic job they have done and we could not be more pleased!! They were so professional, efficient and very quick! Will 100% recommend and will be using them again! THANK YOU SO MUCH!

23 August 2019
Unprompted review
Rated 5 out of 5 stars

Great end of tenancy clean

Booked end of tenancy clean with EP Cleaners. Andrea and Josef arrived on time and worked hard throughout the day. They did a really good job and the kitchen, in particular, was left in a great condition. Overall, despite being at the higher end of the pay scale, it was definite value for money.

13 August 2019
Unprompted review
Rated 5 out of 5 stars

Andrea did an amazing job

Andrea did an amazing job. Left a very dirty oven and sink like new, thoroughly cleaned a very dirty carpet that had been left behind and left the bathroom, kitchen and windows sparkling.
We are due to gave some renovations done and would definitely hire Andrea via EP cleaners again.

11 August 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look