faithheart-jewelry.com Reviews 

93
•
TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Considering 39 reviews, most reviewers were somewhat happy with their experience overall. Many buyers find that the stunning jewelry pieces look exactly as pictured, featuring gorgeous designs and a comfortable weight for everyday wear. Consumers often express great satisfaction with the smooth ordering process, noting that items arrive securely packaged and matching their descriptions perfectly. People frequently mention that they would gladly purchase lovely accessories from the business again in the future. However, some customers also noted difficulties regarding incorrect sizing and unexpected delivery delays. A few people experienced frustrating issues with items not fitting correctly, expensive returns, or long waiting times before receiving their purchases.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While many customers praised the... See more

Quality

Consumers find quality to be ambiguous, with many reviewers praising the super high quality and great designs... See more

Delivery service

People report ambiguous experiences with delivery service as many reviewers praise fast shipping times and... See more

Order

Clients share ambiguous opinions on order experiences, as while some reviewers reported that their package... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I bought a ring. It was wonderful. But it was too big. I purchased a smaller one and then changed my mind. I've emailed support MULTIPLE times to cancel the order and they keep giving me the run aroun... See more

Company replied

Rated 5 out of 5 stars

So my i lost my package and contact customer service and they don't hesitate to send me a replacement. Will buy again in the future.

Company replied

Rated 5 out of 5 stars

My order arrived quicker then expected. Unfortunately it was a bit too small. I reached out to customer service and they took care of the problem. Recieved a bigger one within days. So happy. Will def... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

FaithHeart is devoted to creating jewelry featuring one-of-a-kind Viking symbols that allow their wearer to feel more in touch with their faith, culture, or upbringing. Drawing inspiration from animals, nature and a variety of religious imagery.


Contact info

3.2

Average

TrustScore 3 out of 5

93 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.2

All reviews

(93)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s been over 2 weeks since I placed…

It’s been over 2 weeks since I placed an order , and I still don’t have my order . There is no number to call .

21 August 2023
Unprompted review
faithheart-jewelry.com logo

Reply from faithheart-jewelry.com

Dear Will, so sorry for the delay. Could you please contact our customer support at support@faithheart-jewelry.com so that we can check for you? Thank you.

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