I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more
Company replied
Fair Pay Services
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more
Company replied
I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more
Company replied
Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith
Company details
Written by the company
Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.
Contact info
Vulcan Works, 34-38 Guildhall Road, NN1 1EW, Northampton, United Kingdom
- 01604 360222
- helpme@fairpayservices.co.uk
- fairpayservices.co.uk
Call of the century
This call with Tesh undeniably changed my life for the better. It lasted for 3 minutes but the wisdom and advice communicated in that time was unparalleled to anything I’ve received before.
Thank you Tesh.
11 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Outstanding service from Abigail at fair pay
I received exceptional service from Abigail at Fair Pay,She provided a thorough and clear explanation of my contract details, addressing all my questions and concerns. Abigail's kindness, professionalism, and attention to detail made the process seamless. Thank you, Abigail, for your outstanding support. I appreciate your help and look forward to working with Teaching Tomorrow.
11 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.
Kindest Regards,
Fair Pay Services
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Jay was great at explaining how things…
Jay was great at explaining how things work and how to get set up. Answered my questions in full and very helpful. Made the process very easy. Would highly recommend
10 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Jay explained everything in simple terms
10 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Marrtesh was very helpful.
10 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Swift response to my query and good…
Swift response to my query and good customer care by Tesh.
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
I spoke with Jay on the phone today as…
I spoke with Jay on the phone today as it was my first time joining an umbrella company, he was friendly, informative and concise which made everything a lot easier for me. I wish all customer service people were like him.
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Always Ask
Speaking with person named Jay over the phone helped me to know exactly what I was looking for and I received straight away the email with all my details.I give 5 stars.
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Maria treated my case with a top notch…
Maria treated my case with a top notch attitude. Very patient and helpful.She’s a blessing to the organisation.
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.
Kindest Regards,
Fair Pay Services
Tesh was helpful and explained the…
Tesh was helpful and explained the system clearly and concisely and was bright and cheerful
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
The response was fast and swift and Jay…
The response was fast and swift and Jay was also friendly, thumbs up jay
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
A great phone call with Maria
A great phone call with Maria - she was very informative, ensured I knew the processes before moving on and delivered the information clearly. She was supportive and ensured me that I can contact her with any questions on email or call at anytime! Very helpful.
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.
Kindest Regards,
Fair Pay Services
Elliot was a Personal guy made it very…
Elliot was a Personal guy made it very easy and straightforward
7 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.
Kindest Regards,
Fair Pay Services
I had a great experience connecting…
I had a great experience connecting with Jay! He was professional, friendly, and very helpful throughout the process
5 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Maria was really friendly and was a…
Maria was really friendly and was a great help
6 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.
Kindest Regards,
Fair Pay Services
Understanding the contents of your payslip
The person I spoke to was very knowledgeable and helpful. All my questions were answered.
6 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback.
Kindest Regards,
Fair Pay Services
The answer was prompt and correct
6 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback.
Kindest Regards,
Fair Pay Services
Easy
Tesh was very professional, made the process quick and easy, and seems like a top bloke.
6 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Professional
I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discussed. She was very polite and professional about our interaction and discussion. I will say she's very diplomatic, warm and a lady. Im grateful, cheers
6 February 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.
Kindest Regards,
Fair Pay Services
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.