Fair Pay Services 

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Rated 5 out of 5 stars

I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more

Company replied

Rated 5 out of 5 stars

Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more

Company replied

Rated 5 out of 5 stars

I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more

Company replied

Rated 5 out of 5 stars

Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith

Company details

  1. Payroll Service

Written by the company

Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.


Contact info

All reviews

(749)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Tesh resolved my issues after my…

Tesh resolved my issues after my request was made

11 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Maria was really helpful

Maria was really helpful. 10 stars to her

18 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tesh was so helpful and supportive and…

Tesh was so helpful and supportive and very knowledgeable about the whole process. I know I was in good hands

13 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Excellent!

17 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Helpful Staff

I contacted the office regarding a query. Jay was very helpful in advising me on what to do both on the phone and via email.

7 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was helpful in solving my problem…

Jay was helpful in solving my problem by helping to fast track my pension refund.

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tesh was extremely helpful and…

Tesh was extremely helpful and efficient. Can highly recommend.

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Am so happy working with them and…

Am so happy working with them and talking with them because they are calm to provide and explain in details about the benefits and employee will get , and the person I talk is reallya good staff, jay is the name

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 4 out of 5 stars

Great customer support

I’m satisfied with my queries answered by Mr Jay very helpful and to the point

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tesh was very nice and explained…

Tesh was very nice and explained everything well. Great customer service!

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

I've always had a good experience with…

I've always had a good experience with Fair Pay. I was a bit late requesting holiday pay but Jay was more than happy to get it processed for me on the day. Thanks very much!

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

A Great first experience with Fair Pay

I spoke to Marrthesh over the phone and he was great! Answered all my questions and explained everything really clearly. This was my first time interacting with Fair Pay and he made it a very easy and pleasant experience.

13 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Customer service was amazing.

Customer service was amazing.
Maria was dealing with me and she was super helpful, explained everything that I was unsure about, very lovely person. Thank you so much Maria <3

13 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Abigail from Fair Pay Services was…

Abigail from Fair Pay Services was extremely helpful over the phone, with regards to confirming my enrollment and other details.

Have been with Fair Pay for a while now and would highly recommend to anyone looking for an umbrella company!

Many thanks☺️

13 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Professional but pleasant

Professional but pleasant. Answered all my questions and said if I had anything further needed/ info to contact. Emails followed up promptly. All one should need when using an umbrella company whether new to the process or having current/ prior experience.

11 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 4 out of 5 stars

Efficient

Called at expected time, informative and efficient with my time. Would liked a follow up email to confirm what was said.

12 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Very friendly lady and explained…

Very friendly lady and explained everything and clearly to me
Was a pleasure to speak to this person very up beat and easy to get along with felt very at ease injoy our conversation

10 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very helpful

Jay was prompt, very helpful and thorough in their response to my query.

5 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tyler

Tyler is very helpful and polite! Always on the ball with everything, looks after our account extremely well! :)

11 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Tyler.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tesh was great explaining my payslip

Tesh was great explaining my payslip to me when I didn't understand some things, he made it very clear and understandable, thank you!

11 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

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