Fair Pay Services 

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more

Company replied

Rated 5 out of 5 stars

Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more

Company replied

Rated 5 out of 5 stars

I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more

Company replied

Rated 5 out of 5 stars

Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith

Company details

  1. Payroll Service

Written by the company

Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.


Contact info

All reviews

(749)

13 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Abigail was patient and kind

Abigail was patient and kind with her advice and guidance. It was an informative and brief conversation.

5 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Answered call promptly.

4 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Abigail provided clear instructions and…

Abigail provided clear instructions and addressed all of my questions.

4 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Reliable

They are fast and efficient. I like how Jay Duncan talked with on phone. I appreciate that. They can be reliable.

26 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tesh was very clear and informative…

Tesh was very clear and informative during the process.

26 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Fair Pay Services are a 1st rate…

Fair Pay Services are a 1st rate company to deal with.
In particular, Jay has given me excellent service as he helped me navigate through some quite complex issues.
Recommended!

24 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Abigail was brilliant

Abigail was brilliant, every time I’ve spoken to her, she has been amazing!

24 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Maria was really helpful.

Maria was really helpful.

24 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Thank you Jay for helping me out with…

Thank you Jay for helping me out with my off-boarding formalities with your detailed and constructive knowledge of your area and being transparent with me.

17 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very helpful and prompt with my…

Jay was very helpful and prompt with my query. Thanks Jay!

21 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Superb Customer Service

Abigail was super helpful. She took the time to fully understand exactly what information I was looking for. She promised to forward all the info to me the same day. I received it, as promised, within an hour or two. Abigail was professional and friendly. I'm extremely happy with the customer service she provided.

11 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Issues was handled professionally and…

Issues was handled professionally and promptly.

14 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very helpful this morning with…

Jay was very helpful this morning with my inquiry.

21 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Quick and easy service from Jay

Quick and easy service from Jay. Straight to the point and helpful with my questions, perfect as I was in a hurry. Extremely grateful.

21 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

They give very helpful information

They give very helpful information. The process is simple. Jay assisted me. He was very helpful.

20 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Maria was really great and helpful

Maria was really great and helpful . She answered all my questions. She also send me all the information quickly .
Excellent service

20 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Great service

(Tesh) was very attentive and explanatory. He also made himself available to answer any future questions.

20 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Tesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay 👍🏼

Jay communicated clearly in response to my queries regarding my contract. He has been very helpful.

19 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Good payroll service for contact workers

Served by Jay who was very good. Fairpay have always been helpful for any holiday, payroll or pension question and the call handlers are pretty quick to answer. Thanks Jay 👍

19 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Fair Pay

Fair pay provide a good service and accurate information

19 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look