Fair Pay Services 

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Rated 5 out of 5 stars

I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more

Company replied

Rated 5 out of 5 stars

Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more

Company replied

Rated 5 out of 5 stars

I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more

Company replied

Rated 5 out of 5 stars

Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith

Company details

  1. Payroll Service

Written by the company

Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.


Contact info

All reviews

(749)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Access

I could not access my payslip online and Jay was very helpful and quick to respond.

2 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very helpful and responsive…

Jay was very helpful and responsive when needed. Would definitely recommend to others.

1 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

I'm very happy with the service I…

I'm very happy with the service I received from Maria she is very polite and well mannered.

28 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay Duncan was great with…

Jay Duncan was great with communications.

26 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay on a phone call

Jay was very clear and helpful
Giving plenty of information. He was kind and patient.

26 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

It was very good experience

It was very good experience.
Mr.Jay replied to my call immediately.
He explained to me everything what I need to know about my payment, sick pay, and holidays.
He was very kind, helpful and friendly when we talked.
I have had some questions, and he replied promptly and professional.
Thanks a lot for very nice experience.

25 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Service was great

Service was great. Consultant was very good with his work. I'm glad.

25 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

The person I spoke to yesterday on…

The person I spoke to yesterday on the phone yesterday was very helpful and explained everything to me in a good way very good service thank you

24 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Fantastic.

24 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Industrious Member

Maria Teixeira was honest, receptive, cheerful and very professional in her concise, yet easy to understand style and overall manner.

Maria was both genuine in her concerns for assisting me and in resolving outstanding issues over time.

I believe her to be an efficient, calm, confident, responsible and diligent individual with ambition, drive and a promising future.

14 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Great customer service

Friendly and professional staff

13 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Abigail was amazing amd helpful she was…

Abigail was amazing amd helpful she was happy to help every step of the way

12 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 4 out of 5 stars

Holiday Pay

Prompt payment of holiday money in the correct week

11 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Great Service

Great Service! Maria Teixeira is always kind and helpful.

11 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very helpful and patient in…

Jay was very helpful and patient in answering my queries.

4 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Elliot was amazing and helped me out…

Elliot was amazing and helped me out when I became stuck.Very helpful and friendly.

6 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

I was Contacted by Elliot

I was Contacted by Elliot. I found him to be very informative and helpful in understanding the process and what to expect from fair pay services.

5 March 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.

Kindest Regards,
Fair Pay Services

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