Fair Pay Services 

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Rated 5 out of 5 stars

I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more

Company replied

Rated 5 out of 5 stars

Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more

Company replied

Rated 5 out of 5 stars

I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more

Company replied

Rated 5 out of 5 stars

Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith

Company details

  1. Payroll Service

Written by the company

Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.


Contact info

All reviews

(749)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Elliott is great customer service, Thank you very much.

23 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jonny A****

What a smooth simple process dealing with these guys, Jonnys help and attention to detail is spot on.

23 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Johnny provided exceptional customer service

Johnny was a great help and got me everything I needed very quickly as I was in a rush. No complaints from me and top work by Johhny. Thank you again for going above and beyond!

22 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Customer Service - Jonny

Hi Jonny,

Thank you for your assistance on the phone - I truly appreciate it all!

Very swift and efficient🤗

Many thanks,

Osazeme

22 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Thank you

Thank you, Jay Duncan, for your outstanding care and clear guidance on sick pay—your help made a stressful situation much easier.

21 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Tesh was absolutely fantastic

Tesh was absolutely fantastic. Attentive and got my query resolved quickly

13 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

You guys have an amazing employee in…

You guys have an amazing employee in jonny. Always at service with a smile and gets the job done. He is a keeper

12 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Quick and Reliable Service!

Fair Pay provided exceptional service when I faced an issue with incorrect account details. Jonny responded quickly, resolved the problem efficiently, and ensured my payment was processed without delay. Truly professional and reliable!

9 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jonny Patel more than brilliant!

Jonny, more than brilliant!! as usual

Getting the job done 👍

9 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jonny phone call

Jonny was such a lovely bubbly character and helped me as much as he could, he made me feel very comfortable on the phone and it was just a all round brilliant call

9 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Johnny Customer Service

Johnny was super helpful, efficient and understanding. Excellent customer service and support!

1 May 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Very helpful

Very helpful, did a great job!

25 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Hmrc tax problems

Jay responded quickly and efficiently to my payroll questions

25 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was absolutely perfect

Jay was absolutely perfect! Clear, answered all my questions, and has a friendly down to earth phone presence!

25 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Excellent Agency to be with

Excellent Agency to be with , answer and deal with calls very quickly and always paid on time.

25 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay— Super efficient

Jay— Super efficient, responded very quickly, understood the assignment and delivered.
Much gratitude.

24 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay's Customer Service

Jay was my customer service assistant. He was very professional, knowledgeable, kind and patient. He answered all my questions which was greatly appreciated. I was able to reach the appropriate department for answers to my questions. Thank you Jay.

24 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Efficient and very understanding

Jay was really helpful and very understanding. Provided first class service all the way!

24 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Excellent Service

Excellent service and great and timely support from Jay. Thank you

14 April 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

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