I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more
Company replied
Fair Pay Services
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See what reviewers are saying
Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more
Company replied
I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more
Company replied
Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith
Company details
Written by the company
Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.
Contact info
Vulcan Works, 34-38 Guildhall Road, NN1 1EW, Northampton, United Kingdom
- 01604 360222
- helpme@fairpayservices.co.uk
- fairpayservices.co.uk
Jay Duncan provided clear and concise…
Jay provided clear and concise communication and made the process stress free. Good job.
20 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Jay was very kind and helpful
Jay was very kind and helpful, he did not only respond to my request but also offered further help. Thank you so much.
24 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Elliot Green helped me calculate my Pay fee and also gave me an illustration for me to understand better!
Elliot Green helped me by explaining how the Fair Pay Services benefit me.
When I was unsure on a task he replied really quickly and advised me on what to do!
Thank you Elliot, your amazing!
20 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.
Kindest Regards,
Fair Pay Services
The experience was great
The experience was great. He has shared the details what I expect. Thanks for your valuable service.
19 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback.
Kindest Regards,
Fair Pay Services
Fair pay is always quick and efficient
Fair pay is always quick and efficient
18 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback.
Kindest Regards,
Fair Pay Services
Great company and service
Great company and service. Sorted my issue in seconds. A young man called Jay, was owesome. He knows his stuff. Thanks Jay.
15 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Jay was very helpful & called back…
Jay was very helpful & called back promptly to ensure I had the information I needed.
9 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Excellent customer service
Excellent customer service. Solved my problem in a timely manner. Give Tesh a raise
5 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Tesh was amazing and helpful
Tesh was amazing and helpful. Tesh solved ali my pronlems in 10 minutes. Thank you Tesh.
3 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Tesh was lovely and well spoken over…
Tesh was lovely and well spoken over the phone. A very kind and helpful person who provided all the information and guidance I needed!
3 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Tesh was very helpful
Tesh was very helpful. Happy to repeat or explain somthing If I didn't understand. He was very polite too.
3 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.
Kindest Regards,
Fair Pay Services
Jonny at Fair Pay Services was amazing…
Jonny at Fair Pay Services was amazing today, he walked me through my payslip was able to explain why and what the expenditures were. I got off the phone feeling a lot happier about how the system works. Thank you very much.
2 June 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.
Kindest Regards,
Fair Pay Services
Recommend FairPay thanks to Elliot
I received a polite courtesy call from Elliot at Fair Pay who provided an excellent onboarding overview to me over the phone of what to expect by signing up to their Umbrella services and also was very succinct in answering my question. Excellent advisor
30 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.
Kindest Regards,
Fair Pay Services
Fantastic ⭐️⭐️⭐️⭐️⭐️ 5-STAR service from…
Fantastic ⭐️⭐️⭐️⭐️⭐️ 5-STAR service from Elliot today. Sound knowledge and extremely helpful. Really pleased with the service and one of the best examples of customer service over the phone I’ve ever experienced.
30 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.
Kindest Regards,
Fair Pay Services
Good service
Elliot was very good at explaining things and was very patient.
30 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.
Kindest Regards,
Fair Pay Services
Jonny helped me with my enquiry and…
Jonny helped me with my enquiry and sorted this really quickly very friendly and helpful
27 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jonny.
Kindest Regards,
Fair Pay Services
I called for 4 different reasons and I…
I called for 4 different reasons and I was on and off the phone in 2 minutes!
Jay D was efficient and explained things to me easily (shows how knowledgeable he is), and then sent me a clearly personalised email in less than 5 minutes.
27 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
I have issue with my payroll number I…
I have issue with my payroll number I called and Jay assist me. He guide me very well and solve my problem.
I have a very good experience with Jay, I remember He guide me once before too.
Thank you Jay for helping me
27 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
Cannot help but recommend an excellent…
Cannot help but recommend an excellent service from Jay! Very professional! Very helpful in resolving my request. His speed of service delivery was impeccable. Extremely satisfied at this superior service delivery
Eni
27 May 2025
Unprompted review
Reply from Fair Pay Services
Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.
Kindest Regards,
Fair Pay Services
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