Fair Pay Services 

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Rated 5 out of 5 stars

I have been talking to and liaising with Jay.i wish everyone could talk to him! From the outset he has been superb helpful and his explanations of systems and processes were outstanding. I have n... See more

Company replied

Rated 5 out of 5 stars

Hi I would like to thank Jay for his help today. He was polite, friendly and prompt whilst dealing with my request. It’s been an excellent experience under Fair Pay Services for their continuous... See more

Company replied

Rated 5 out of 5 stars

I was so happy talking with Maria, she was very patient in taking me through. Guided and explained to me into details all I needed to know, which made it easier for me to understand all we've discusse... See more

Company replied

Rated 5 out of 5 stars

Elliott (Contractor Care Advisor) at Fairpay, was so helpful and patient with all the queries I had. He was very polite, respectful and patient. Thank you Elliott. All the best. Judith

Company details

  1. Payroll Service

Written by the company

Fair Pay Services is one of the UK’s most cost-effective payroll partners for contractors, agencies and end-hirers. We are accredited by the FCSA & Professional Passport, and are APSCo Trusted Partners. We offer a complete range of payroll models including PAYE Umbrella, PEO, CIS and PAYE bureau services. We work across all sectors of the UK recruitment market, wherever there is a need for contractors or temporary workers.


Contact info

All reviews

(749)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Maria was so helpful and answered my…

Maria was so helpful and answered my questions with knowledge. Very happy with the service. Thank you 😊

6 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay is a great representative,thank…

Jay is a great representative,thank you:)

5 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Effective support

Effective support

5 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Extremely helpful and happy staff

Quick resolution of any issues and questions had by candidates after a call from Elliot and Fair Pay team!

5 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Holiday Pay enquiry

Rang today with an enquiry about holiday pay. Spoke to Abigail who was extremely kind and helpful and explained how I can receive my holiday pay clearly.

Wait times to speak to the team were very short, never had an issue with Fair Pay Services, would recommend anyone to use them!

5 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Very Good Customer Service

The service was good and easy to set up. Tesh was being helpful throughout the process. Thank you.

15 January 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Marrthesh.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Abigail is amazing!

I spoke with Abigail on a call with Fairpay, I found her to be really helpful and professional, things were explained to me in a calm and clear way. I couldn’t be happier with the experience of speaking with this lovely young lady, she is a credit to your company. ⭐️⭐️⭐️⭐️⭐️ Adam

4 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay gave a very quick and easy…

Jay gave a very quick and easy experience

4 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Warm, polite and well explained

Abigail was polite and explained all the necessary and relevant details to me so that I could make an informed choice. She was patient but also bubbly and has a very warm personality!

I was also pleased that all the information that she mentioned was emailed to me within 5 minutes. Great service!

4 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Abigail.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Good communication and professional service.

I spoke to Jay today about a query I had concerning payroll. He was very helpful and answered my question promptly. I’ve always had good communication from Fair Pay Services and would recommend them.

7 January 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

I found Jay to be very helpful having…

I found Jay to be very helpful having experienced many agencies etc to treat people like myself as just numbers on their spreadsheets. I am happy to say that Jay treated me as a human being so thank you Jay for that . Its nice to be treated with respect in this world of AI

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very helpful and kind

Jay was very helpful and kind

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very kind

Jay was very kind, helpful and understanding

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

They did keep me to long on que

Was so fast my call

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay Duncan

Jay Duncan, is very supportive. Anytime during working hours you need his help, he is always there to reply. I really appreciate the services JAY! Thank you once again!

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Registration

Spoke with Jay from Fair Pay Services! He took me through my registration very quickly and smoothly and answered my questions with great care! He was extremely professional. Highly recommended!

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Immeeasurably pleased.

I am immeeasurably pleased with the interraction I had today with Elliot Green. My first encounter with the company and he explained everything professionally

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Elliott.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Maria was very helpful and explained…

Maria was very helpful and explained everything to ensure I understand everything regarding pay

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Maria.

Kindest Regards,
Fair Pay Services

Rated 5 out of 5 stars

Jay was very informative and explained…

Jay was very informative and explained what I wanted to know very quickly... very knowledgeable and informative... thanks again Jay

3 February 2025
Unprompted review
Fair Pay Services logo

Reply from Fair Pay Services

Thank you for taking the time to provide such a great review. We appreciate the feedback and have passed a copy of your feedback to Jay.

Kindest Regards,
Fair Pay Services

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