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Express Medicals Plc Reviews 

2,881
•
TrustScore 5 out of 5

4.9

Occupational Health Service
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Review summary

Created with AI, based on recent reviews

Looking at 827 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlighted the exceptional customer service, noting that staff members were professional, explained procedures clearly, and ensured a comfortable experience. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, making appointments stress-free and comfortable.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting it as professional, efficient,... See more

User experience

Customers had positive experiences with user experience, consistently reporting a smooth, comfortable, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

Location

Reviewers highlight positive aspects of location, with many finding the places easily accessible and ideal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,881)

714 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Eli is was amazing

Eli is was amazing . He was professional, highly attentive and incredibly kind. He made me feel completely good and well cared for throughout my test"

15 June 2026
Unprompted review
Rated 5 out of 5 stars

I had Crystal do a Safety Critical…

I had Crystal do a Safety Critical Medical for me. Really quick, really professional and thorough. Fitted me in with minimal notice. Definitely recommend to anyone else in the Exeter area looking for SEQASHH registered safety critical medicals. Crystal is polite and friendly and good at her job. Will no doubt be back in 36 months to re-do. Great service! More affordable than others in the area.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Great set up the lady who did my…

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again

Would be nice to have more signs out side to guide you to the medical centre though many thanks s Harvey

12 June 2026
Unprompted review

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