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Express Medicals Plc Reviews 

2,882
•
TrustScore 5 out of 5

4.9

Occupational Health Service
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Review summary

Created with AI, based on recent reviews

Looking at 827 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlighted the exceptional customer service, noting that staff members were professional, explained procedures clearly, and ensured a comfortable experience. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, making appointments stress-free and comfortable.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, highlighting it as professional, efficient,... See more

User experience

Customers had positive experiences with user experience, consistently reporting a smooth, comfortable, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism and helpfulness... See more

Location

Reviewers highlight positive aspects of location, with many finding the places easily accessible and ideal... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Annual rail industry medical. Always a tense occasion. Was met by my nurse, Amber H for the procedure. They were courteous and welcoming. They then went on to explain what the medical entailed. Taki... See more

Rated 5 out of 5 stars

The examiner was very well presented and spoke clearly with great diction. She made me feel welcome and not pressured while explaining everything in depth so that I fully understood what was happening... See more

Rated 5 out of 5 stars

Saw Lee today, cheerful and friendly as before despite the heat in the building. Put in the extra effort to fit me in despite an admin error where I was booked in at the wrong clinic. Only issue was t... See more

Rated 5 out of 5 stars

Great set up the lady who did my medical was amazing friendly made me feel welcome and relaxed. I would recommend this medical centre to other s would like to say thank you again Would be nice to... See more

Company details

  1. Occupational Health Service
  2. Drug Testing Service
  3. Mental Health Service
  4. Occupational Medical Physician
  5. Occupational Safety and Health
  6. Physician Referral Service

About Express Medicals Plc

Written by the company

Express Medicals logo

Express Medicals is a leading provider of drug and alcohol testing, occupational health services and wellbeing at work.

Occupational Health
Drug & Alcohol services
Workplace wellness

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Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.9

All reviews

(2,882)

715 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Dr Jenny

Dr. Jenny was amazing—professional, caring, and very thorough during my safety-critical medical assessment. She provided excellent care and attention, explained everything clearly, and made the process straightforward and comfortable. Highly recommended

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Alex from your Milton Keynes branch is…

Alex from your Milton Keynes branch is a top lady makes you feel so at ease she’s such a lovely approachable lady, the whole process was smooth not rushed at all would recommend anyone to go and see Alex. She’s an asset to your company.

5 June 2026
Unprompted review

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