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Exact Delivery Reviews 154

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TrustScore 4.5 out of 5

4.7

Courier and Delivery Service
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Review summary

Created with AI, based on recent reviews

Considering 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its efficiency and reliability, noting that items arrive on time and are handled with care. Many people highlight the staff's professionalism and politeness, appreciating their helpfulness and clear communication throughout the process. The overall service is consistently described as excellent, with consumers finding the pricing competitive and the product delivery smooth. However, some customers reported issues with delivery personnel, mentioning instances where drivers were perceived as rude, unhelpful, or unwilling to assist with carrying items to higher floors without additional charges. A few people also experienced delays in delivery or found communication regarding arrival times to be inconsistent.

What people talk about most

Delivery service

Users describe positive interactions with delivery services. Many customers highlight good communication... See more

Staff

Clients share positive opinions on staff, frequently highlighting their politeness, helpfulness, and... See more

Service

Customers had positive experiences with service. Many reviewers praised the excellent communication, with... See more

Product

People report positive experiences with product, noting that items consistently arrive in perfect condition... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

The guys arrived exactly as promised. Communication was excellent via email, Shipley app and text message and WhatsApp...all bases were covered ! Item was secured in the lorry that arrived and the... See more

Rated 5 out of 5 stars

I had ordered a mattress that I thought was one of those that arrives rolled up in a box. I wasn't going to be at home when they delivered it, so I left the front porch unlocked, and a message to as... See more

Rated 5 out of 5 stars

A very reliable delivery company that came to collect a piece of furniture that I sold on eBay. The communication from them has been first class & the courier turned up exactly within the 3 hours time... See more

Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

154 reviews

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Replied to 10% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I was impressed with this service in…

I was impressed with this service in their communication. I sold an item and the buyer arranged this courier service. I got text and a call to to tell me the time of collection, the staff member was polite, took photos of the item before they moved it.
I would definitely use this service if I needed an item collected or delivered

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Punctual

Punctual, polite and efficient collection and delivery. The price was also competitive and very reasonable; would definitely recommend the service!

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Delivery Service

Exceptional Delivery Service! I was incredibly impressed with my recent experience. The delivery arrived right on time, the driver was friendly and professional, and all of my items were handled with great care. The real standout was the communication—updates were clear, timely, and made the whole process stress-free. It’s rare to find a service that’s this reliable and efficient. I’ll definitely be using them again and highly recommend them to anyone looking for fast, trustworthy delivery!

13 November 2025
Unprompted review

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