Exact Delivery Reviews 234

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 226 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability, efficiency, and excellent communication from start to finish, often highlighting competitive pricing and prompt responses. Many people appreciate the helpful and friendly staff, who are described as professional and courteous, going above and beyond expectations to ensure a smooth delivery process. The delivery service is frequently noted for being on time, with drivers providing updates and handling items with great care, even for large or delicate products. However, some customers also noted issues with delivery personnel, mentioning instances of rudeness, demands for additional payment, and a lack of willingness to deliver items to the requested location within the home. A few other people also felt that communication was sometimes difficult due to language barriers, and there were reports of items not being handled professionally, leading to issues.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting excellent communication... See more

Staff

People report positive experiences with staff, frequently highlighting their politeness, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting its reliability, efficiency, and excellent... See more

Product

Customers consistently note positive experiences with product delivery, often highlighting that items arrive... See more

Price

Customers had positive experiences with price, consistently finding it competitive, reasonable, and fair for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb service at a sensible price. Not the cheapest but their initial response to my request showed they’d actually read the request, unlike so many others. From first quote to final Delivery I was u... See more

Rated 5 out of 5 stars

Reliable Service From start to finish, this has been an excellent company to deal with. Accurate quote for the job with no hidden extras. Although I wasn't present for the collection, I understand th... See more

Rated 5 out of 5 stars

What a great company. Kept us informed of when the delivery would be made. Arrived bang on time. Driver and his mate were super friendly and helpful. Would have no hesitation in recommending them to a... See more

Rated 5 out of 5 stars

This the 2nd time I have used this company to ship an Ebay item. Both times the price has been competitive and the communication and service has been excellent. Definitely my go-to and would highly re... See more


Company details

  1. Courier and Delivery Service

Written by the company

Delivery services with jest of coffee


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Impressively quick shipping

Impressively quick shipping considering the size of the parcel and the delivery person was very helpful getting it into the house and showed me pictures of how the package was secured during shipping

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Ebay furniture collection

I received an email confirmation well in advance, was texted the day of delivery and called to notify before arrival. I was greeted by Florin who was polite and courteous. His colleague busily loaded the van and wrapped the furniture, Florin helped me enter and confirm the collection code. Outstanding service gentleman - great job.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

An excellent service…

They kept in touch and explained the service clearly. They turned up when they said they would, phoned me 30 minutes before hand, were friendly and helpful and delivered the package in excellent condition

21 March 2026
Unprompted review
Rated 4 out of 5 stars

Over all was a good service

Over all was a good service but it was a very late time slot. If the time slot wasn't so late I'd of given 5 stars also this is before it's been delivered so hopefully it remains positive!

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Delivery on time

Delivery on time. Great communication. Would highly recommend. Really friendly driver and colleague

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication, and super swift to reply to calls or messages. Clear collection and delivery process . Very polite and helpful drivers. All blankets and straps provided.
Handled with care, our package arrived safely, securely and on time.
Would recommend and give a 5 ⭐️ review.
Thank you so much team, will definitely be in touch soon for more deliveries.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent job, would highly recommend

Chose this co was mod range price. Good contact throughout. Was to collect an item 3 hours from us, we thought the price was competitive rather than face a 6 hour round trip. Had text messages with times and again on the day how long before they would arrive. Driver very nice and polite and the seller also told me the same at her end.

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Good commmunication, fair price and delivered on time

We found these guys through Shiply, first time we had tried getting a furniture item delivered from Ebay so unsure how it worked. Their communication was very clear from the outset, the price was fair, they did exactly what they said they would do and kept us informed all the way. Four boxes were delivered on time to our house with no fuss at all. Efficient, polite service from the delivery guys. Would use again, many thanks

10 March 2026
Unprompted review

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