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EuropaFoodXB (Le Supermarche) Reviews 

438
•
TrustScore 4.5 out of 5

4.6

Supermarket
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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. People consistently praise the extensive range of products, making it easy to find unique international and French items often unavailable elsewhere. Consumers frequently highlight the excellent quality of goods, which arrive fresh with good best-before dates, protected by careful and robust packaging. Many also appreciate the straightforward ordering process and the dependable delivery service, noting that orders are typically prompt and arrive as scheduled. However, some people mentioned occasional issues with delivery, specifically citing delays or problems encountered with the courier service. These instances sometimes resulted in orders, including temperature-sensitive items, arriving later than expected, causing inconvenience for customers.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the availability of items not easily found... See more

Delivery service

Customers consistently report positive experiences with delivery service, highlighting promptness, good... See more

Quality

Consumers find quality to be positive, with many praising the high quality of food items, such as mineral... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the... See more

Service

Reviewers highlight positive aspects of service, with many praising the great service, fantastic food, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, fantastic food, well packaged and delivered within the time frame given. Goods are more expensive than in France (understandably), but it will always be cheaper than going to France.... See more

Rated 5 out of 5 stars

I was so excited when I found my favourite non Uk items available at a competitive price . My first order had 3 items missing as they were not in stock for my delivery date. Quality of everything and... See more

Rated 5 out of 5 stars

Had a good experience with my first order to EuropaFood's online store. There was an issue processing my payment, but they phoned and resolved it. The jars of coffee I ordered were extremely well pack... See more

Rated 5 out of 5 stars

Great trader with a wide range of products available on the website. Ordering is easy and delivery costs are reasonable. Some products are quite expensive, but to get things here in the UK that are... See more

Company replied

Company details

  1. Supermarket
  2. Dairy Store
  3. Food Products Supplier
  4. Italian Grocery Store
  5. Wholesale Food Store

Written by the company

EuropaFoodxb is highly recommended as an online EU food specialist. We offer over 6000 French, Italian, Portuguese and other European products with a wide variety of food available from your favourite cakes, biscuits and yoghurts to oysters and foie gras. We import all our products fresh from Europe and deliver them directly to your door fresh on demand. Free London Delivery for any orders over £60 and for the rest of the country over £80. Nationwide delivery within 3-5 working days including fresh products. No extra taxes or hidden charges. No minimum order is required.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

438 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(438)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great shop and service

Easy user journey on website with a great selection. Prices were very decent. Delivery and customer service were outstanding

13 November 2024
Unprompted review
Rated 5 out of 5 stars

First Order

This was my first time using europafood xb and what a wonderful experience, easy to use website and easy to place my order. Communications were excellent and delivery was earlier than timescale given, I will definitely be using again in the near future. Just one slight negative but understand why, delivery charge a little bit more than I would wish to pay but we can thank mayor khan for added expenses !
Overall a wonderful experience

30 October 2024
Unprompted review
Rated 5 out of 5 stars

What a nice company to deal with

What a nice company to deal with! My order was incorrect when it arrived, it was dealt with quickly and easily. I'm so pleased to find a reliable source of French products too. We don't live in London so our delivery charges were very reasonable. Thanks again xx

26 October 2024
Unprompted review
Rated 5 out of 5 stars

Brings France to Northumberland.

Have been unable to travel anymore to France for some years so ordered some French food here. Genuine items and delivered in very well packaged parcel. Enjoying the Rilletes and will try more soon. Recommended.

11 September 2024
Unprompted review
Rated 5 out of 5 stars

Europa Foods - wonderful experience

Gavottes icecream biscuits - utterly delicious and the best price from Europa Food. Europa notified me at all times ie confirmed order, then sent email to notify me of delivery date & time and followed it with an email. Wonderful service

15 August 2024
Unprompted review

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