Energy Deal Reviews 

Over two and a half years of almost daily calls, sometimes multiple calls daily.

I've maintained calmness during the calls I've answered, I've politely requested your people at least 30 times to have my details removed from your call list.

I've blocked and reported your numbers over 40 times.

On a recent call, I became pretty upset, asked the consultant how they would feel if they had to go through this harassment. Then they started calling even more!!

Why do you ignore my consumer rights? Why doesn't anyone answer your phone?

I would like to stay with energy australia 🇦🇺 with cheap prices. I paid $100.00 amonth with sober on my roof.

I waited over a week for a email or a call.
No thanks now.
Fake news.
I see this was from outside Australia.

Call Centre calls customers that are listed on the Do Not Call registry.

These guys are horrific, how many times do I need to get their calls. Very sick of it!!!

The consultant I spoke to was very good at explaining everything to me and change over was painless.

Could not get them on the phone waited ages then got cut of, never received my welcome pack

Had a conversation with Jacob who explained everything to me. Of course he did his best and I thank him for being patient and helpful.

Overall efficiency, communication and knowledge.

This company walked me through the changes I could make for cheaper electricity than what I was on. Very helpful in their customer service as I wasn't well and they worked with me, and called me back.
A 5 star could be given if SA concessions could be change without me doing anything.

Very helpful with signing me up. To early to judge anything at the moment.

The deal was good and this is my first time with this company so just have to wait to see if they deliver cheaper power

It was a good discussion with the person i spoke to, they were very helpful with their explanations.

Very good communication

You phoned me 6 Times, every time I answered it was nothing said. I waited for a couple of min's each time Then just hung up. If you can't service your calls to customers. Don't Ring.

Easy ,simple process

Sales agent provided me with a comprehensive information explanation on reason to switch to enrgy hopefully will reflect on my decision to switch over

The follow up, the customer service, without it would be on a different plan not saving what I could be