We were a bit concerned about parking height since we were heading to an AC/DC concert and then driving to Melbourne the next day with a roof pod for camping. Luckily, we found Parkhound close to our... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I had a great experience parking at Collin’s Place. The location was convenient and good value for money. When I needed to postpone my booking, I called customer service around 5:40 pm on 3 November b... See more
Company replied
Licence Plate numbering worked fine. I spent the extra time after my appointments in Sydney city relaxing & wandering around the city, knowing that my parking fee wasn't going to bankrupt me. Haha... See more
Company replied
Joey quickly and efficiently replied to my request about a delayed payment. When, several days later, I enquired again because the money had not yet arrived, I again received a quick and polite respo... See more
Company replied
Company details
- Valet Parking Service
- Car Accessories Store
- Furniture Store
- Media Company
- Online Marketplace
- Real Estate Rental Agency
About Parkhound
Information provided by various external sources
Parkhound is a marketplace that connects drivers looking for parking, with local property owners who have spare parking spaces. Just find a parking space, choose your start date and book the space.
Contact ParkhoundStart earning passive income
List your unused parking space to people who need it, and enjoy extra income for no work.
- It's FREE to list your space
- We guarantee you monthly payments
- We've helped 10,000+ Aussies lease their unused space
Save money and avoid fines
- Pick from our online database of over 10,000 spots
- Pay up to 50% less than traditional parking options
- Park stress-free in your newly leased space
Don't wait, find cheap parking with Parkhound today.
Money Back Guarantee
A little piece of mind
As a valued Parkhound customer, you will automatically benefit from our money back guarantee. If you make a booking through our site or mobile app, we guarantee that you will always be reimbursed your booking cost in full if:
- You raise the issue with us within 24 hours of the booking beginning, and
- Your parking space is unavailable at the date and time of your agreement, or
- The parking space address or description is significantly incorrect, or
- Your vehicle does not fit.
Contact info
Level 3, 55 Pyrmont Bridge Rd, 2009, Pyrmont, Australia
- 1300 55 63 55
- team@parkhound.com.au
- parkhound.com.au
4.5
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Parkhound
Thank you for your feedback! We’re glad to hear that you experienced a speedy refund and quick response from our team. Providing efficient support is a top priority for us, and it’s great to know we met your expectations. If you ever need anything else, we’re here to help!
CJ was excellent
CJ was excellent. Great service, clarity and instant help. Deserves a raise.
15 April 2026
Unprompted review
Reply from Parkhound
Thank you so much for your wonderful feedback! We’re delighted to hear that CJ provided excellent service with clarity and instant support. Your recognition means a lot, and we’ll be sure to share your kind words with CJ and the team.
We truly appreciate you taking the time to let us know—it motivates us to continue delivering great service.
Getting in touch with the company isn’t…
Getting in touch with the company isn’t easy - very long wait times on phone, usually resulting in a voice mail - but the rep I dealt with, Will, was very helpful.
2 April 2026
Unprompted review
Reply from Parkhound
Thank you for sharing your feedback. We’re sorry to hear about the difficulty you experienced reaching us by phone and the long wait times — we know how frustrating that can be. At the same time, we’re glad to hear that Will was able to assist you and provide the support you needed. We’ll make sure your kind words are passed along to him.
Improving accessibility and reducing wait times is a priority for us, and your comments help us identify where we need to do better. We truly appreciate you taking the time to let us know.
We were a bit concerned about parking…
We were a bit concerned about parking height since we were heading to an AC/DC concert and then driving to Melbourne the next day with a roof pod for camping. Luckily, we found Parkhound close to our accommodation, and the whole sign-up and booking process was super easy. Really convenient and took a lot of stress off our plans, thank you!
12 March 2026
Unprompted review
Reply from Parkhound
Thank you for sharing your experience with us. We’re glad Parkhound was able to make things easier for you, especially with the parking concerns before your concert and trip. It’s great to hear the sign-up and booking process was convenient and helped reduce stress in your plans. We appreciate your feedback and look forward to helping you again in the future!
Are a reliable and efficient service at…
Are a reliable and efficient service at all times.
5 April 2026
Unprompted review
Reply from Parkhound
Thank you for your kind words. We’re delighted to know you find our service reliable and efficient at all times. Your feedback means a lot to us, and we truly appreciate you taking the time to share it.
We look forward to continuing to provide you with consistent and dependable support.
Great communication!
Lorraine was very responsive and helpful, thank you very much!
3 April 2026
Unprompted review
Reply from Parkhound
Thank you for your kind feedback. We’re delighted to hear that Lorraine was responsive and helpful in assisting you. Your appreciation means a lot to us, and we’ll be sure to share your comments with her.
We look forward to continuing to provide you with great communication and support.
Joey: fast and efficient service
Joey quickly and efficiently replied to my request about a delayed payment. When, several days later, I enquired again because the money had not yet arrived, I again received a quick and polite response. The money was paid the same day.
24 March 2026
Unprompted review
Reply from Parkhound
Thank you for your kind feedback. We’re glad to hear that Joey was able to assist you quickly and efficiently, and that your payment issue was resolved the same day. We truly appreciate you taking the time to share your experience—it means a lot to us and to Joey.
We look forward to continuing to provide you with reliable and responsive service.
Donna what able to alleviate my…
Donna what able to alleviate my concerns quickly and efficiently. Very happy.
28 March 2026
Unprompted review
Reply from Parkhound
Thank you for sharing your wonderful feedback! We're thrilled to hear that Donna was able to quickly and efficiently alleviate your concerns. Providing excellent service and peace of mind is always our goal, and it's great to know we succeeded.
We look forward to continuing to provide you with excellent service whenever you need us.
Great location.
1 April 2026
Reply from Parkhound
Thank you so much for your kind feedback! We're delighted to hear that you enjoyed our location. We look forward to welcoming you back again soon.
Quick response
Quick response, hopefully my car
Pace will be rented out soon.
29 March 2026
Unprompted review
Reply from Parkhound
Thank you for your message. We appreciate your quick response and are glad to hear about your car rental plans. We’ll make sure to keep you updated and assist you to ensure your car is rented out soon.
CJ was very helpful and triedto resolve…
CJ was very helpful and tried to resolve the late payment on my carport.
It took a few days, but CJ was successful, and the late payment was made today.
Very happy with all of CJ‘s hard work.
20 March 2026
Unprompted review
Reply from Parkhound
Thank you for your wonderful feedback. We’re glad to hear that CJ was able to assist you with resolving the late payment on your carport. We truly appreciate your recognition of CJ’s hard work and dedication, and we’ll make sure to share your kind words with him and the team.
Professional service
Responsive, helpful service from CJ to complete a listing.
26 March 2026
Unprompted review
Reply from Parkhound
Thank you for your kind words. We’re delighted to hear that CJ provided responsive and helpful support in completing your listing. We’ll be sure to share your feedback with CJ and the team, as it motivates us to continue delivering professional service.
Joey is really nice to solve the issue…
Joey is really nice to solve the issue in a timely and professional manner.
26 March 2026
Unprompted review
Reply from Parkhound
Thank you for your kind feedback. We’re glad to hear that Joey was able to resolve your issue promptly and professionally. We’ll make sure to share your appreciation with him and the team.
I have been with Parkhound 6 years
I have been with Parkhound 6 years, I'm very happy with them. Thank you CJ, You have great job!
Ping
25 March 2026
Unprompted review
Reply from Parkhound
Thank you so much for being with Parkhound for the past six years! We truly appreciate your loyalty and are delighted to hear that you’re happy with our service. I’ll be sure to pass along your kind words to CJ—recognition like this means a lot to our team. We look forward to continuing to support you in the years ahead.
I’ve already sent a positive feedback…
I’ve already sent a positive feedback but you were great and listened to my problem and resolved the situation for me and I am grateful.
17 March 2026
Reply from Parkhound
Thank you so much for sharing your thoughtful feedback. We’re truly glad to hear that you felt listened to and supported, and that the situation was resolved to your satisfaction. Knowing that our team was able to ease your concerns and provide the help you needed means a great deal to us.
Tony did well in helping my request…
Tony did well in helping my request promptly
20 March 2026
Unprompted review
Reply from Parkhound
Thank you for highlighting Tony’s great work! We’re delighted to know he helped you promptly and ensured your request was handled smoothly. Feedback like yours motivates our team to continue providing excellent service.
We’ll make sure Tony knows his efforts are appreciated.
Lorraine - understanding and helpful customer service!
Lorraine was understanding and helpful in putting through my cancellation request after the system didn’t register my removal of my listing. I was very stressed about how to handle the booking and communicate with the renter but Lorraine helped with everything. Thanks so much Lorraine!
20 March 2026
Unprompted review
Reply from Parkhound
Thank you so much for sharing your kind words about Lorraine! We’re delighted to hear that she was able to support you with your cancellation request and ease the stress of handling the booking and communication with the renter. Providing understanding and helpful service is exactly what we strive for, and it’s wonderful to know Lorraine made such a positive difference.
We’ll be sure to pass along your appreciation to her—it will mean a lot.
Charmaine was friendly and quick to…
Charmaine was friendly and quick to attend to my issue
20 March 2026
Unprompted review
Reply from Parkhound
Thank you for your kind feedback! We’re delighted to hear that Charmaine was friendly and quick in resolving your issue. We’ll be sure to share your appreciation with her—it means a lot to our team.
Very helpful with setting up my listing.
17 March 2026
Unprompted review
Reply from Parkhound
Thank you for your feedback! We’re glad we could assist you with setting up your listing and make the process easier. Your recognition means a lot to us.
Tony
Tony, made it really helpful for me to review my account and get back the required information.
19 March 2026
Unprompted review
Reply from Parkhound
We’re happy Tony was able to help you review your account and get the information you needed. Thank you for your kind words!
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