Lisa was great, knowledgeable and easy to talk to. She answered all my questions and provided in depth details. I am very surprised with the savings that are actually available if you are prepared to... See more
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Energy Deal is a price comparison and advisory service determined to find you a better electricity and gas deal. We want to make a difference, our unique model compares your current retailer up against our panel of retailers to see if we can get you a better deal.
Contact info
Level 4, 973 Nepean Highway, 3204, Bentleigh, Australia
- 1300 368 886
- feedback@energydeal.com.au
- energydeal.com.au
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Hasn’t replied to negative reviews
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Very friendly service
Very friendly service, thorough information on pricing and the comparison.
Energy deal customer service gold star
Hi, I am very happy with energy deal. Jane William is so helpful, friendly and patient. She is gorgeous and absolutely love her service and help.
I found email helps a lot in terms of…
I found email helps a lot in terms of communication instead of lengthy conversation.
Great communication
Great communication , the person i dealt with explained everything very clearly and answered my questions very professionally and with a great result at the end , couldn't be happier .
Got strait to the point of my enquiries…
Got strait to the point of my enquiries and came up with a solution
Malakai was very informative.
Operator was clear and explained well.
Operator was clear and explained the package. Saving money on the bill is good at the current time with most things going up in cost.
Happy customer
The young lady explained everything I needed to know and came up with a better deal for me going forward
Clear speaking
Clear speaking, took time to explain, hopefully our electricity will be a lot better now
I found the consultant very helpful and…
I found the consultant very helpful and professional.she answered all of my questions and was extremely helpful.
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