Elanic Clinic Reviews 89

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their kindness, attentiveness, and professionalism, highlighting the exceptional care and support received from surgeons, nurses, and the entire team. Many people felt comfortable and at ease throughout their procedures, appreciating the detailed explanations and honest advice provided. The overall user experience is frequently described as excellent, with many consumers expressing satisfaction with their results and the smooth process from consultation to aftercare. However, some customers reported significant issues with communication, noting that emails often went unanswered for extended periods. A few people also mentioned concerns about aftercare, citing unresponsiveness and a lack of follow-through on promises. There were isolated reports of appointments being cancelled last minute and difficulties in receiving refunds or updates on queries.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent care, with some... See more

User experience

Customers had positive experiences with the user experience. Many reviewers describe the process as smooth,... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers report significant difficulties reaching the... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing experience today having a mastoplaxy treated with such kindness from start to finish. Surgeon was amazing and Jean my nurse after surgery couldn't be more attentive I had some iodine in my hai... See more

Company replied

Rated 5 out of 5 stars

Three weeks after my knee arthroscopy with Mr Kakar and my knee feels great. Never thought I'd be back on the tennis courts again but my knee already feels super strong and pain free. The service... See more

Rated 5 out of 5 stars

I can't praise my hip replacement surgeon Mr Andrew MacDonald and the hospital team enough for the excellent care, support and kindness given to me at Elanic Glasgow. Thank you all! Eliz Hughes

Company replied

Rated 5 out of 5 stars

I had breast surgery performed by Mr Paul Drake. I went in for my consultation and I felt Paul was very professional and honest about what results I could expect from what he could achieve, I felt h... See more

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Rated 1 out of 5 stars

Pre Appointments amazing Paid in full then on the day of surgery appointment times kept changing on the run Upto my surgery the day before. Vivek was amazing. But as for aftercare shocking giving ho... See more

Rated 1 out of 5 stars

Very very bad outcome loosing all my face is a mess the skin won’t heal random bruises pop up on my face swelling lasted months and months followed post advice I don’t think I was even suitable for ab... See more

Rated 1 out of 5 stars

This company has terrible work ethics, appointments getting cancelled on the day of treatments. First time I was on operation theatre table when I was given news that the surgeon was not coming! So it... See more

Rated 1 out of 5 stars

Deposit not refunded – avoid this clinic I booked breast augmentation with Elanic and paid a £1,000 deposit, which I was told in writing would be fully refundable. At my consultation, I w... See more

Rated 1 out of 5 stars

I had a breast reduction and implant at ELANIC in May 2025. From the start, things went wrong — my first surgery was cancelled because staff had forgotten to order my implants. I... See more

Rated 5 out of 5 stars

Excellent service from day one. Had a hip replacement performed by Mr Bryceland. He has a great beside manner and was a big part of my deciding to use Elanic. Given the price I was a bit hesitant, giv... See more

Company replied

Rated 5 out of 5 stars

I recently underwent augmentation mastopexy with Mr Stipo Matic and I couldn’t be happier with my experience or the results. From the very first consultation, my surgeon and their team made me... See more

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Rated 5 out of 5 stars

Everyone at the clinic were very caring and understanding. Mr Kevin Bryceland, the surgeon, explained everything to me in full and quashed any fears or anxiety that I had. Johnross Cargill, Medical Pa... See more

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Rated 5 out of 5 stars

Delighted with my tummy tuck, lipo 360 and muscle repair carried out by Vivek Sivarajan. His work is like a piece of art, wish I hadn’t waited so long to have this procedure done! Chloe the nurse has... See more

Company replied

Rated 5 out of 5 stars

The team at elanic are amazing,they made me feel comfortable and at ease from start to finish.My vascular treatment has left my legs looking amazing. It's nice to have a bit of confidence back . Thank... See more

Company replied

Rated 5 out of 5 stars

World class experience from start to finish for my Otoplasty operation. Professor Maen Al-Aissami performed my op. I was terrified as I had it done on the NHS at 16YO (now 46) and back then it was bot... See more

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Rated 5 out of 5 stars

I’m a 37-year-old woman and wanted a fresher, more youthful look without appearing “done.” I had an upper blepharoplasty, endoscopic brow lift and fat transfer at Elanic, and I am genuinely... See more

Company replied

Rated 5 out of 5 stars

My initial knee replacement consultation was detailed and informative and all my questions and queries were answered with full professionalism. Any doubts I had about going through with the procedure... See more

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Rated 5 out of 5 stars

I had a great experience at Elanic! Surgeon Stipo Matic made me feel completely safe and confident throughout the process, and Candice made the booking so easy and seamless. Highly recommend!

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Rated 5 out of 5 stars

From my first consultation to my surgery and after care i felt well looked after from my surgeon and the nurses so glad i went with Elanic Would highly recommend

Company replied

Rated 5 out of 5 stars

I recently had knee surgery at Elanic in Glasgow and the whole experience has been extremely positive, I couldn’t recommend them enough. Johnross in the booking team was great at scheduling a... See more

Company replied

Rated 5 out of 5 stars

Elanic go above and beyond with the care you receive. I am delighted with my results and would highly recommend the clinic.

Rated 5 out of 5 stars

Had my knee replaced at Elanic clinic by Colin Drury and his team who made me feel very relaxed about the whole situation, 6 weeks on and I’m way ahead of expectation, delighted with the outcome and d... See more

Company replied

Rated 5 out of 5 stars

From first consultation through to operation and follow up treatment was excellent Everything was done on time on days of appointments

Company replied

Rated 5 out of 5 stars

I recently had a hip replacement at Elanic Hospital, Bath Street, Glasgow, and the experience was outstanding from start to finish. The hospital itself is state-of-the-art, and every staff memb... See more

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Rated 5 out of 5 stars

Warm welcome at Elanic. I was really nervous going to my very first consultation appointment, I really didn't know what to expect It went better than I imagined in my head. Vivek m... See more

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Rated 5 out of 5 stars

Great service from everyone, great facilities and competitive pricing. The experience was fantastic

Rated 5 out of 5 stars

I am just home from surgery today (mummy makeover) and have had an incredible experience. I went with Dr Stipo Matic who is such an expert and so brilliant at what he does - I knew I was in... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the experience 10/10 from start to finish! My results look absolutely unreal and I honestly couldn’t be happier. The confidence this has given me is unbelievable. Communicatio... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Plastic Surgeon
  3. Sports Medicine Physician
  4. Surgeon
  5. Surgical Center

Written by the company

When it comes to cosmetic surgery and aesthetics, you have many options. So what sets the Elanic clinic apart? The difference lies in our staff. We’re led by a consultant plastic surgeon and remain committed to offering you the most cutting-edge products and technologies. Anything less simply will not do. We promise to deliver the highest quality service to our patients, from the minute they walk in the door right through to their post-procedural follow-up appointments. Our goal is to not only complete your surgery but to ensure that you’ve gone on to live your very best life and can truly enjoy your results. Every operation is carried out by a team of fully qualified, experienced Consultant surgeons, and we’ve invested in the very best equipment available. We pride ourselves on our ethical approach to surgery and will inform you of all of your treatment choices from our comprehensive selection. Our treatment offering is fairly exhaustive, so we’ll work with you to explore various options and choose the surgical option that best meets your goals.


Contact info

3.7

Average

TrustScore 3.5 out of 5

89 reviews

5-star
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1-star

Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Arm lift

I had smart lipo to my upper arms, it has left my arms in a worse state,they are lumpy and uneven with alot if sagging skin. I was continously told how much better they looked and collagen would produce to sort out the wrinkled skin. but infact my arms are now uneven and I feel butchered. I was offered fat transfer from my inner thigh to try ballance my arms out as one has definitely had to much fat removed. I was mortified. I am so self conscious I hide them away, I am now looking into going to Turkey to have a procedure done to try and fix them.

14 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not choose Elanic!

Do not choose Elanic!! I had a septo rhinoplasty done in June 2021. The tip of my nose is now huge with one side so much larger than the other and brick hard and swollen, it’s also extremely squint and goes off to one side. I was supposed to get a follow up appointment 3 months after the surgery and didn’t get one for over 12 months. I’ve called Elanic 5 times in the past few months since the appointment explaining how I’m not happy and would like to be seen again. Each time they’re clueless and tell me I’ll receive a call back the following week, I even asked if they could leave a note on the system to do so yet I’ve still not received a single call back. On the day of my surgery, I sat in a room alone whilst they ran 6 hours behind I also hadn’t eaten 12 hours prior to going to the hospital as you’re required to do and didn’t eat that entire day, I didn’t end up getting out of the hospital until late at night around 10pm, the surgery was supposed to have been at 2pm. Eventually gave up with Elanic and I’m now paying a further £7500 to get a revision rhinoplasty performed in Turkey on top of Elanic’s ridiculous price which was way more than this. The communication was great before the surgery but as soon as it’s done they no longer care, all they want is your money. I seriously regret choosing Elanic, they’re useless and leave people botched without any attempt to help you out.

30 May 2022
Unprompted review
Rated 1 out of 5 stars

Awful people! Beware…

I’ve been left botched by elanic after 3 revisions! My calls go unreturned, emails unanswered and I’m left without resolution after raising my concerns.

I’ve logged a formal complaint with them and there has been no attempt to resolve.

Throughout the entire 2 years this has been going on, I’ve felt ignored and as if I am bothering them, even when suffering with a bad seroma - I was fobbed off until I insisted I see my surgeon. Stay away from these incompetent people! They don’t care once they’ve taken your money.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

My experience at Elanic has been second…

My experience at Elanic has been second to none.
I had a breast reduction done with Vivek Sivarajan and the results are amazing, I have so much more confidence and feel like a new person!
The nursing team have been amazing throughout, I couldn't recommend this clinic more if anyone is considering a similar surgery.

17 March 2022
Unprompted review
Rated 1 out of 5 stars

Very Bad experience with Dr Vivek Sivarajan

I first had my surgery with Dr Vivek on the 29th of October 2021 for a implant exchange and a breast lift.
The cost was £10600, witch seems quite high but the doctor was well recommend and I decided to pay in order to have a good outcome.

I noticed after removing the bandages that Dr Vivek,
Instead of using the previous cut that was made before by a previous doctor he has made another horizontal cut to both breast that created a lump in-between the 2 cuts.
At my first consultation with Dr Vivek I asked why did he make another horizontal cut instead of using the old cut and he had no answer. He did not know why he made that cut and I assume he didn't expect it would create a lump.
I was told to wait cause in time it will disappear.

Over time the breast have gone smaller because the inflammation after the surgery has gone and the breasts started looking more apart and the lumps underneath became more visible.

I went back to Dr Vivek and he suggested to do another surgery to go down with the cut this time to the one from the previous doctor as he should have done in the first place and fix some bad stitching that he had done in his first intervention and to add fat to the breast in order to make them round and even as they looked square in some parts and Dr Vivek said they look like that because of the way my chest muscles are, but not to worry as he will make them round by adding fat.

I was scheduled for 24th of April 2022 and I had to pay an extra £1800 pounds

I had the surgery and when removing the bandages I noticed that in order to join the 2 horizontal cuts, Dr Vivek had to make a masive cut.
After the inflammation has gone I noticed again that the breast were not even and the left breast was lower than the right one and was pointing towards the outside.
I went back to the doctor and I told him that I am unhappy with the outcome. The doctor had a look and he started blaming the previous doctor and as well he blamed my body. He touched my chest and said that one of my ribs is pointing out a little and that is the reason the breast is falling towards the outside and there is nothing nobody can do, but to wait some more time cause in time the breasts will adjust more.

I went back again on the 28th of July 2022 and told the doctor that nothing has changed and he as well had a look, he reiterated that nobody can fix cause of the rib.
After that I asked the doctor for my money back as I had to pay £12400 for this and was put to a lot of stress and none of the people that has seen my breast had a good thing to say so in order to be content, I have to hide myself, and try to avoid people or questions about.

They would not refund. I was told I can use another doctor from their clinic to correct the intervention.
I would like to have a doctir that I can choose, nit one offered to me by the same clinic who got the surgery wrong

24 April 2022
Unprompted review
Rated 5 out of 5 stars

Lovely clinic

I had a procedure with Mr Topcic, I had considered it for a long time before having the courage to speak to someone. The staff were lovely and always made me feel comfortable. It’s helped give me my confidence back. Definitely recommend this clinic.

22 October 2021
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi there,
Thank you so much for taking the time to leave a review for our clinic. We're so glad that you have had a wonderful experience with Elanic. We look forward to welcoming you again soon.
Kind Regards,
Elanic Clinic

Rated 5 out of 5 stars

I recently had a breast augmentation at…

I recently had a breast augmentation at Elanic. I knew I wanted to go to a clinic in Glasgow so after doing lots of research I decided I would go ahead with Elanic and chose Vivek Sivarajan as my surgeon. Vivek was so informative and answered every question I had. He showed me what different sizes of implants would look like on the scanner and I decided I like a more natural look so I settled on 330cc teardrop implants. Now I’m 4 weeks post op and they literally look like what I thought they would. I felt like I was in and out of surgery in two minutes. The place was absolutely spotless and Caitlin sat with me before hand and made me feel so at ease when my nerves were getting the better of me. After my surgery I had such lovely girls looking after me, they brought me some snacks with a cup of tea and a bottle of water. They then helped me get dressed and spoke over all of my aftercare with me. My scars are tiny and I can't even notice them. I’ve had my one week review so far and I dealt with Nurse Haley, she is such a lovely girl and was so gentle with me when I was feeling extra fragile. I really wish I did this sooner as I'm so happy with how they look! For anyone who is considering Elanic, book in for a consultation. Every member of staff is so lovely and I have 0 complaints. I can't thank them enough!

26 August 2022
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi there,

Thank you so much for taking the time to leave a review for our clinic. We're so glad that you have had a wonderful experience with Elanic. We look forward to welcoming you again soon.

Kind Regards,
Elanic Clinic

Rated 2 out of 5 stars

Worst experience never to be repeated

Multiple complications led to over a year of recovery. I almost died with severe infections. The hospital used was dirty. Elanic wouldn’t take any responsibility. Results were poor, I has a further 2 operations as I had dying tissue. I had nerve damage and I wish I had never gone through with it. Worst year of my life. Thought it was fair to give 2 stars instead of 1 as even though the experience was awful, it could have been worse.

29 July 2022
Unprompted review

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