Elanic Clinic Reviews 89

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their kindness, attentiveness, and professionalism, highlighting the exceptional care and support received from surgeons, nurses, and the entire team. Many people felt comfortable and at ease throughout their procedures, appreciating the detailed explanations and honest advice provided. The overall user experience is frequently described as excellent, with many consumers expressing satisfaction with their results and the smooth process from consultation to aftercare. However, some customers reported significant issues with communication, noting that emails often went unanswered for extended periods. A few people also mentioned concerns about aftercare, citing unresponsiveness and a lack of follow-through on promises. There were isolated reports of appointments being cancelled last minute and difficulties in receiving refunds or updates on queries.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, kindness, and... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the excellent care, with some... See more

User experience

Customers had positive experiences with the user experience. Many reviewers describe the process as smooth,... See more

Customer communications

Clients share ambiguous opinions on contact. Many reviewers report significant difficulties reaching the... See more

Based on these reviews

Rated 5 out of 5 stars

Amazing experience today having a mastoplaxy treated with such kindness from start to finish. Surgeon was amazing and Jean my nurse after surgery couldn't be more attentive I had some iodine in my hai... See more

Company replied

Rated 5 out of 5 stars

Three weeks after my knee arthroscopy with Mr Kakar and my knee feels great. Never thought I'd be back on the tennis courts again but my knee already feels super strong and pain free. The service... See more

Rated 5 out of 5 stars

I can't praise my hip replacement surgeon Mr Andrew MacDonald and the hospital team enough for the excellent care, support and kindness given to me at Elanic Glasgow. Thank you all! Eliz Hughes

Company replied

Rated 5 out of 5 stars

I had breast surgery performed by Mr Paul Drake. I went in for my consultation and I felt Paul was very professional and honest about what results I could expect from what he could achieve, I felt h... See more

Company replied

Rated 1 out of 5 stars

Pre Appointments amazing Paid in full then on the day of surgery appointment times kept changing on the run Upto my surgery the day before. Vivek was amazing. But as for aftercare shocking giving ho... See more

Rated 1 out of 5 stars

Very very bad outcome loosing all my face is a mess the skin won’t heal random bruises pop up on my face swelling lasted months and months followed post advice I don’t think I was even suitable for ab... See more

Rated 1 out of 5 stars

This company has terrible work ethics, appointments getting cancelled on the day of treatments. First time I was on operation theatre table when I was given news that the surgeon was not coming! So it... See more

Rated 1 out of 5 stars

Deposit not refunded – avoid this clinic I booked breast augmentation with Elanic and paid a £1,000 deposit, which I was told in writing would be fully refundable. At my consultation, I w... See more

Rated 1 out of 5 stars

I had a breast reduction and implant at ELANIC in May 2025. From the start, things went wrong — my first surgery was cancelled because staff had forgotten to order my implants. I... See more

Rated 5 out of 5 stars

Excellent service from day one. Had a hip replacement performed by Mr Bryceland. He has a great beside manner and was a big part of my deciding to use Elanic. Given the price I was a bit hesitant, giv... See more

Company replied

Rated 5 out of 5 stars

I recently underwent augmentation mastopexy with Mr Stipo Matic and I couldn’t be happier with my experience or the results. From the very first consultation, my surgeon and their team made me... See more

Company replied

Rated 5 out of 5 stars

Everyone at the clinic were very caring and understanding. Mr Kevin Bryceland, the surgeon, explained everything to me in full and quashed any fears or anxiety that I had. Johnross Cargill, Medical Pa... See more

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Rated 5 out of 5 stars

Delighted with my tummy tuck, lipo 360 and muscle repair carried out by Vivek Sivarajan. His work is like a piece of art, wish I hadn’t waited so long to have this procedure done! Chloe the nurse has... See more

Company replied

Rated 5 out of 5 stars

The team at elanic are amazing,they made me feel comfortable and at ease from start to finish.My vascular treatment has left my legs looking amazing. It's nice to have a bit of confidence back . Thank... See more

Company replied

Rated 5 out of 5 stars

World class experience from start to finish for my Otoplasty operation. Professor Maen Al-Aissami performed my op. I was terrified as I had it done on the NHS at 16YO (now 46) and back then it was bot... See more

Company replied

Rated 5 out of 5 stars

I’m a 37-year-old woman and wanted a fresher, more youthful look without appearing “done.” I had an upper blepharoplasty, endoscopic brow lift and fat transfer at Elanic, and I am genuinely... See more

Company replied

Rated 5 out of 5 stars

My initial knee replacement consultation was detailed and informative and all my questions and queries were answered with full professionalism. Any doubts I had about going through with the procedure... See more

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Rated 5 out of 5 stars

I had a great experience at Elanic! Surgeon Stipo Matic made me feel completely safe and confident throughout the process, and Candice made the booking so easy and seamless. Highly recommend!

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Rated 5 out of 5 stars

From my first consultation to my surgery and after care i felt well looked after from my surgeon and the nurses so glad i went with Elanic Would highly recommend

Company replied

Rated 5 out of 5 stars

I recently had knee surgery at Elanic in Glasgow and the whole experience has been extremely positive, I couldn’t recommend them enough. Johnross in the booking team was great at scheduling a... See more

Company replied

Rated 5 out of 5 stars

Elanic go above and beyond with the care you receive. I am delighted with my results and would highly recommend the clinic.

Rated 5 out of 5 stars

Had my knee replaced at Elanic clinic by Colin Drury and his team who made me feel very relaxed about the whole situation, 6 weeks on and I’m way ahead of expectation, delighted with the outcome and d... See more

Company replied

Rated 5 out of 5 stars

From first consultation through to operation and follow up treatment was excellent Everything was done on time on days of appointments

Company replied

Rated 5 out of 5 stars

I recently had a hip replacement at Elanic Hospital, Bath Street, Glasgow, and the experience was outstanding from start to finish. The hospital itself is state-of-the-art, and every staff memb... See more

Company replied

Rated 5 out of 5 stars

Warm welcome at Elanic. I was really nervous going to my very first consultation appointment, I really didn't know what to expect It went better than I imagined in my head. Vivek m... See more

Company replied

Rated 5 out of 5 stars

Great service from everyone, great facilities and competitive pricing. The experience was fantastic

Rated 5 out of 5 stars

I am just home from surgery today (mummy makeover) and have had an incredible experience. I went with Dr Stipo Matic who is such an expert and so brilliant at what he does - I knew I was in... See more

Company replied

Rated 5 out of 5 stars

Couldn’t fault the experience 10/10 from start to finish! My results look absolutely unreal and I honestly couldn’t be happier. The confidence this has given me is unbelievable. Communicatio... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Plastic Surgeon
  3. Sports Medicine Physician
  4. Surgeon
  5. Surgical Center

Written by the company

When it comes to cosmetic surgery and aesthetics, you have many options. So what sets the Elanic clinic apart? The difference lies in our staff. We’re led by a consultant plastic surgeon and remain committed to offering you the most cutting-edge products and technologies. Anything less simply will not do. We promise to deliver the highest quality service to our patients, from the minute they walk in the door right through to their post-procedural follow-up appointments. Our goal is to not only complete your surgery but to ensure that you’ve gone on to live your very best life and can truly enjoy your results. Every operation is carried out by a team of fully qualified, experienced Consultant surgeons, and we’ve invested in the very best equipment available. We pride ourselves on our ethical approach to surgery and will inform you of all of your treatment choices from our comprehensive selection. Our treatment offering is fairly exhaustive, so we’ll work with you to explore various options and choose the surgical option that best meets your goals.


Contact info

3.7

Average

TrustScore 3.5 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 8% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Exceptional company

Met with Dr Vivek and Charlene, they made me feel very comfortable and at ease. They were both very professional and answered all my questions.
I’ve now had my surgery and I’m over the moon with results.
The clinic is spotless and all the staff are extremely helpful and friendly!
The aftercare is exceptional too! Thank you Elanic x

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Amazing results

Amazing results, felt so at ease, and now feel more confident in my own body! The surgery was over before i knew it and was well looked after! Would 100% reccomend Vivek and the Elanic team!!

28 July 2023
Unprompted review
Rated 5 out of 5 stars

Best life changing experience ever

I felt extremely nervous and if I was doing the correct thing but I was soon put at ease and reassured all options were given and explained. Staff extremely friendly and professional. The clinic is exceptionally clean. The nurses are very helpful and accommodating. So pleased I picked and went ahead with elanic absoutely fantastic. I am like a new person and have my life back

24 July 2023
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi Lorna,

Thank you for taking the time to leave a lovely review.

We are delighted to hear you are happy with your experience at Elanic and thrilled with how your procedure has made you feel.

Thank you!

The Elanic Team

Rated 5 out of 5 stars

Couldn’t recommend Elanic enough!!

Where to begin! What a fantastic experience I have had with Elanic from start to finish. The whole team was so welcoming and friendly which put me right at ease from the get go. I am absolutely over the moon with my results and would recommend the clinic to anyone who was thinking of getting a breast augmentation. Thanks to Vivek for keeping me so well informed about everything and delivering amazing results, and whole team for being so kind and helpful throughout. I couldnt fault a thing!

5 July 2023
Unprompted review
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Reply from Elanic Clinic

Hi Laura,

Thank you for taking the time to leave a lovely review.

We are so pleased you are over the moon with the results of your Breast Augmentation and had a lovely experience with the staff throughout your journey,

Thank you!

The Elanic Team

Rated 1 out of 5 stars

Spoke to a gentleman on the phone…

Spoke to a gentleman on the phone around summer time of this year about rhinoplasty. I think he said he was the manager or owner of Elanic, I can’t quite remember.

It was a very lengthy phone call and I explained that years previous, I had an open septo-rhinoplasty through the NHS to correct a breathing problem only. This was not a cosmetic procedure.
At the end of the call, he quoted me a price of £6000 or around that price.
I finally saved the 6K to book. Called Elanic this week and was told “they’ve only recently increased their prices to £9,995” without honouring the price that their manager, having known the facts, quoted me.

Totally and utterly disappointed in the lack of communication between staff. Must be really busy to turn away 6K from a customer. Thanks Elanic. 😊

24 October 2023
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi Emma,

Thank you for taking the time to get in touch.

I am sorry that you have been left disappointed with your experience with Elanic.

To provide some clarity regarding pricing.

You did indeed call the clinic in the summer and were given a price of C.6K for a standard Rhinoplasty. For context no consultation has taken place, a surgical plan created, price finalised, or deposit paid.

In the time since you spoke to me on the phone, we have reviewed the Rhinoplasty procedure looking at appropriate treatment options working closely with the surgeons performing this procedure. We agreed that if a patient has had surgery to their nose historically we would treat this as a complex Rhinoplasty procedure. Rhinoplasty has a higher revision rate as a procedure than most other cosmetic procedures, if surgery has already taken place on the nose the procedure can become more complex, taking more time and skill to perform and therefore with a higher risk to the patient and potential for further revision surgery.

That being said, it doesn’t mean that any previous surgery has been performed badly or that corrective work is required from previous surgery, simply that the nose is a particularly vulnerable area and multiple surgeries become more complex.

In this scenario, we have a revised price for a more “Complex” version of this procedure.

I appreciate that the price difference will appear significant however we do all that we can to ensure that the treatment plans that we offer and the price aligned are reflective of the skill and experience of the surgeon, the time required to perform, and the challenges and risks that may present to ensure a safe and comprehensive patient journey.

I acknowledge that you were not informed of this change, we wouldn’t typically mass communicate something like this as pricing is built around the surgical plan which will vary from patient to patient and as we had already spoken it was left that we are here for you whenever you become ready. We still are, we have simply made some changes in that time.

Kind regards,
Mark Burrell
Operations Manager

Rated 5 out of 5 stars

Absolutely blown away with my results

Absolutely blown away with my results.
Delighted that I chose Dr Vivek and his team at Elanic. Professional and friendly from the first contact right through to discharge consultation.

26 July 2023
Unprompted review
Rated 5 out of 5 stars

Recommended!

I've had 2 treatments at Elanic (botox and cheek filler), both were with Kelly-Anne who I found to be knowledgeable, skilled, professional and personable.

12 October 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic experience

I have been visiting Kelly-Anne for over a year now and had brilliant results. Kelly-Anne has made me feel very welcome at Elanic and guided me through every step to ensure I’m comfortable with everything. Would 100% recommend. Thank you!

12 October 2023
Unprompted review
Rated 3 out of 5 stars

Communication and aftercare leaves a…

Communication and aftercare leaves a lot to be desired. Had surgery August 22 and still waiting for follow up consultation despite calls to which I am still waiting reply. Happy with surgery but was to decide if I wanted another procedure at follow up which I did.

30 August 2022
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi there,

I am sorry to hear that we have not seen you for follow up and that you are awaiting response from the team regarding the same. As there is no information that I can use to contact you in this review would you kindly contact nursingteam@elanic.co.uk where we can look into your experience and look to be in touch with you.

Regards,
The Elanic Team

Rated 5 out of 5 stars

I had breast augmentation 3 months ago…

I had breast augmentation 3 months ago and I am over the moon with my result! The team at Elanic have been great from Day 1, very professional and friendly. I highly recommend Vivek, will forever be grateful for the confidence he has given me

1 August 2023
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi Rachel, thank you for taking the time to leave a review of your experience at Elanic. We appreciate it!

Kind regards,
The Elanic Team :)

Rated 5 out of 5 stars

From start to finish great experience…

From start to finish great experience meet Kimberly who told what was going to happen . Then the consultant came in explained my options and gave me choices. Theatre staff lovely . Painless procedure . Got phone call this morning to make sure everything was ok .follow up been arranged Would recommend Elanic to my friends

17 July 2023
Unprompted review
Elanic Clinic logo

Reply from Elanic Clinic

Hi Lesley, thank you for taking the time to leave a review of your experience at Elanic, we hope you are recovering well and look forward to seeing your results :)

Kind regards,
The Elanic Team

Rated 4 out of 5 stars

Chin lipo

Vivek was lovely very informative and set realistic expectations of my results. In the day of surgery it was seamless and he made me feel calm and informed at all times. Would return to Vivek for future procedures

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Fat transfer and tummy tuck

My experience from start to finish has been incredible! Vivek has been everything I had hoped from a surgeon and more. I had fat transfer and a tummy tuck. I am so happy with the results and with the care I received from all of the nurses. I feel like a different person,so much happier,confident and content! Thank you

24 March 2023
Unprompted review
Rated 5 out of 5 stars

Honestly one of the best experiences…

Honestly one of the best experiences I’ve ever had at a clinic!
Had my breast augmentation there and it couldn’t have gone any better. I love my results so much. The staff there are so welcoming and kind. Couldn’t recommended this clinic enough!!!!

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Every single thing about Elanic is…

Every single thing about Elanic is first class, every member of staff, clinical and clerical, the treatment, aftercare, I couldn’t have asked for anything more. The genuine care shown to patients is outstanding and I would recommended this clinic a million times over

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Great experience!!

Such a simple process! the staff were always there to answer any questions at any time and the surgeon, Vivek, was so lovely and so professional, he done exactly what i was after! so so pleased with results

15 March 2023
Unprompted review
Rated 5 out of 5 stars

So happy with my results! Amazing experience!

I had a breast augmentation procedure carried out at elanic in May and the whole experience has been great! I first went along to elanic in January where Vivek and the rest of the team were nothing but lovely to me. I had all my questions answered confidently and went ahead and booked the procedure for May.

I had tuberous breast deformity and now 6-weeks post-op am beyond pleased with my results! The surgery has changed my life, Vivek has done an amazing job, I have had absolutely no complications, healing has breezed by and I am left with very small scars which are healing nicely. My post-op care from the nurses has been amazing, they are all so sweet and make you feel totally at ease!

I can't speak for the negative reviews of elanic, however, some of them commenting on their treatment from staff I do find extremely hard to believe personally. As I said, everyone I have encountered has been amazing and have went above and beyond to make me feel comfortable about everything! I can't recommend them enough and I know where I'm going if ever needed again in future!

26 June 2023
Unprompted review

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