eGlobal Central US 

Absolutely the biggest scam artists in the world. Stay away from these thieves. They'll take your money and never send anything. No response to emails either.

Its been 17 days since my order and still no sign of my purchase which was supposed to be a birthday gift and then a graduation gift for my nephew who graduates from college this weekend. Several emails have not been responded to, no one answers their telephone and now there is a further delay. Are they incompetent or crooks or both? You be the judge of that.

It's a scam, they take your money and will never send you the item. Even if it says the item is in stock, it's actually not.

I would give 0 stars if I could! I have not received my order and after 3 attempts to contact eglobal I have received no response. I was emailed that my item was shipped on 4/29/20 with no tracking numbers on there is no way for me to find my item!

I would not order from them again as I am out almost $90 on an overpriced thermometer. Very frustrating experience.

Additionally I would not use paypal to pay for the item. Their response was to contact the seller!

eglobalcentral.com and it is not a safe website to purchase from. I tried to buy a Nintendo Switch from them and I still haven't received my package. I did this on April 17th. I got a tracking number and it was tracking fine till the 22nd. Then all of a sudden nothing it just keeps saying my package was dropped off at the courier partner in New York. I went on usps to track it because it says they are the courier partner and when I enter the tracking number I got it say the number is not valid. I did some research which I wish I would have done before I purchased from them but apparently I am not the only one to have this issue. Alot and I mean alot of complaints from people not getting their packages and having to jump through hoops just to get a refund. DON'T BUY FROM THEM!!
#DONTBUYFROMEGLOBALCENTRAL
PLEASE SHARE SO NO ELSE IS A VICTUM OF THEIR FALSE ADVERTISING!

Same as the others, bought a Nintendo Switch and received faulty updates on its status and now it has been stuck on the same status for two weeks. It has been almost a month since I have ordered it with absolutely no contact from the website. This has been the worst company I have seen, so do not follow in the same mistakes that me and other people have. Heed the warnings, and do NOT buy from them.

Happy with purchase (and priority shipping)

I bought a Roborock S50 Max from eGlobal in Feb. Because of the high purchase price and bad reviews I read about eGlobal, I splurged for priority/insured shipping to the US. I got a UPS tracking number and received the Roborock as expected which included a US power adapter. Even with the extra shipping cost, it was still $100+ cheaper than Amazon. This was also right after CNY at the beginning of the pandemic.

Love the Roborock. Appreciate the service from eGlobal.

Took few days before the package was sent and it was shipped from HonkKong. I was frustrating because it was written that they had the phone in stock. BUT it was totally amazing how fast the phone came here finally in Canda. It took around a week only (ordering to arrive at home). My son and I were really happy!

Update 5/14/20: Ironically the shipment was overnighted from Hong Kong –– which I received a FedEx notification from –– after I posted this review. It arrived today and I canceled my PP dispute. Won't even bother returning it though I already purchased the game console while waiting for this one, as I read on here that they either don't refund you or take forever to process the refund.

Ordered a Nintendo Switch 4/19/2020 and the website states the following tracking history:

2020-04-29
Your parcel has arrived at USPS, please follow this link for further information: ––

2020-04-28
Shipment further connected.

2020-04-27
Your parcel will arrive shortly at the courier depot.

2020-04-26
Shipment is on its way to the local depot.

2020-04-25
Your parcel has arrived at a sort facility.

2020-04-24
Shipment will arrive at courier depot for sorting shortly.

2020-04-23
Shipment is en-route to courier depot.

2020-04-22
In transit.

2020-04-21
The parcel has been picked by the courier; The parcel has left the courier's warehouse.

–– versus the tracking history provided by USPS and Newgistics, respectively:

April 22, 2020, 5:11 pm
Picked Up by Shipping Partner, USPS Awaiting Item
SPRINGFIELD GARDENS, NY 11413
Shipping Partner: NEWGISTICS
Your item was picked up by a shipping partner at 5:11 pm on April 22, 2020 in SPRINGFIELD GARDENS, NY 11413. This does not indicate receipt by the USPS or the actual mailing date.

4/22/2020 04:11 PM Electronic Shipping Info Received Springfield Gardens, NY 11413
4/22/2020 05:52 AM Label Created Springfield Gardens, NY 00000

––

PayPal is "communicating" with the seller and the only information received as of 5/10/2020 is, yet, another tracking information that shows the lack of progress since 4/22/2020:

Information provided by the seller
Date: May 8, 2020
Tracking info: 3144–––, (Aramex tracking link)

The Aramex tracking information states that the package is still located in Hong Kong.

I will be calling my credit card company to discuss further options.

Communication was poor, but shipping was a reasonable 4 weeks (with lackluster tracking) and the well priced product arrived in new condition. Came with WA-7 plug, but there are adapters for that.

beware..
this is scammed site.
selling item as "in stock". but it is not in stock.
make me wait for a week. and still have not shipped my order.
stay away from these scammer

After reading all of these reviews I was incredibly nervous. I got so nervous I decided to cancel my order. I was so worried that I would never hear back from them or never get my money back but within 24 hours they canceled my order and sent a refund. I was surprised by this because most of these reviews say they have terrible customer service. Be careful with this company though because I may have just gotten lucky but there is hope.

I like everyone else was very skeptical of this company. I ordered from them before reading review and became nervous from the start They promised 6-8 days delivery. I did watch daily progress until it shipped and was updated nightly, but it sat in one location for 5 days. yesterday I got notification it would be delivered the next day. I ordered on April 10th, I received my item today. It was packed well, brand new and seems to be fine. I think the company is "okay", but they should update their shipping expectation to reflect a true time frame. I freely admit I was very nervous after day 10. I think if you order, you just have to be prepared to wait longer than the site says.

I made a purchase on April 12, 2020 we are at 26 and I still do not receive a response from my order I am a little nervous why the comments of this company are very bad ......

Ordered a camera body and was nervous when I did not receive a confirmation email. I sent two emails to eGlobal with no response. However I decided to give it 10 days before I started to contact via Paypal to start documenting the transaction.

6 days after placing the order the package arrived. New camera body, shutter count was 0 when it arrived.

My advice is to be patient as they do not communicate and use Paypal if anything goes wrong you'll have some dispute resolution ability. The other option is to use a CC as you can dispute charges there as well. For me everything worked out well.

Update: Ordered a lens. That was "in stock". I used the economy insured this time. It was finally delivered after 6 weeks. The tracking was worthless, as they use Netgistics as a third party shipper. Just remember that you have about 5 months to file a claim on Paypal, so be patient if you select this option. I would say 8 weeks.

The company itself does a decent job of sending emails to keep you informed, just don't expect any replies if you email them.

The items they sent me are in a different language. The picture they posted of the item on their website is completely different from the item received. Buyers beware do not purchase anything from this site. The said items purchased were a Nintendo switch lite and a pokemon sword game. Both came in Japanese. But we're advertised as English. Utterly disappointed I just hope I can get my money back. Especially after spending over $300 for a limited edition switch.

Completely dishonest. Products are shipped from overseas and shipping is guaranteed to take at least 1 month. They are extremely unresponsive. Buy your products elsewhere and save the headache.

Like many others....placed an order 7 days ago. They took the paypal payment out, but the order has been processing for the last 7 days and will not return messages both from their website and through paypal. Will be escalating a claim tomorrow with Paypal. The lack of communication is unacceptable.

Bought an a5100 Sony Camera from these guys. I was alarmed when I noticed it has been 2 days and the order never advanced beyond processing. I messaged and emailed their support services, opened a ticket and inquired. Received no response. After 96 hours or 4 days I asked them to cancel my order which was STILL "processing". It has now been 6 days and several attempts at contacting them. The order is still "processing" they won't cancel and won't respond to any request. I've now involved Paypal and will soon open a claim if they will not resolve this shortly. I understand there's a pandemic right now but if that's the case they should have a disclaimer or some warning about delays in processing and fulfillment. Apparently the pandemic had no effect or delay in them taking the money out of my Paypal account. All I would really want more than anything though is COMMUNICATION (this review is primarily towards their lack of communication ex. No Disclaimer, No Customer Service, No response to Paypal's attempt to resolve.

I hope my review will be helpful to warn others. DO NOT BUY from them. They sell items that are not in stock.
I purchased Fujifilm XE-3 a month ago and still haven't received it. Zero customer service and support. I opened a dispute with Paypal.