I ordered a PS 5 from eGlobal Central when I couldn't find anywhere in traditional stores in the US. I was concerned when no one contacted me with the shipment details. I wrote to them reminded them I... See more
eGlobal Central US
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Scam artist that claims to be from your country to get the appearance of PayPal Buyer Protection. Then sends out defective product and when you complain then asks for it to be returned to Hong Kong. P... See more
I purchased my ps5 they had it in stock, although it was a 300 markup due to supply and demand, I was able to purchase using a pay monthly app and I got my ps5 delivered within 1 WEEK. I was very plea... See more
I purchased a Samsung galaxy s20+ with this company in November 2020 and had purchased a few other items over the years too. I knew they were slow to send out items so didn't expect too much trouble,... See more
Company details
Information provided by various external sources
eGlobal Central (US) sells camera & lens, smartphones & tablets, headphones and many more. We source from all over the world to offer you competitive price. Free Shipping, Live Chat Service, 12-24 Months Warranty, 30 Days Return Policy, Secure Transactions
Contact info
United States
- support@eglobalcentral.com
- eglobalcentral.com
People also looked at
I ordered a PS 5 from eGlobal Central…
I ordered a PS 5 from eGlobal Central when I couldn't find anywhere in traditional stores in the US. I was concerned when no one contacted me with the shipment details. I wrote to them reminded them I was promised the delivery between 6-8days. Few hours later I got the tracking details and received the PS 5 on day 7, brand new, in very good condition in time for my son's birthday. I was very pleased. I commend eGlobal Central US.
€114 keyboard not received
I purchased a keyboard for my son that cost €114 which never arrived. Sent few emails no response and somehow can not claim my money back through paypal. Really mad. If it would be €20 i would say never mind but to steal €114 ! I'm cracking. Stay away! It's a scam page
Very good
This is the best website to get a ps5 on I got mine in perfect condition and it works great and has no problems you can trust this sit 100%!!
Eglobal is AWESOME
Eglobal is AWESOME! Guys please give them a chance I ordered and got my PS5 in 3 weeks! They're LEGIT! Thanks Eglobal! 😊
I purchased my ps5 they had it in…
I purchased my ps5 they had it in stock, although it was a 300 markup due to supply and demand, I was able to purchase using a pay monthly app and I got my ps5 delivered within 1 WEEK. I was very pleased with the delivery and I will consider another purchase from them soon, maybe a new xbox!
Avoid like the plague!
Knowinly sold me an item which a key feature cant be used where I live (a Smartwatch but no NFC ) . When contacted says it is not thier fault.
They may be slightly cheap but not worth the hassle. Go and get your items from a local retailer...
You have been warned.
Ordered Samsung phone not available in…
Ordered Samsung phone not available in my area, price was about if not a little less for more, paid little extra to get it insured, why 4 stars for me need more communication as to status of order. But all in all I will be using eGlobal Central for other purchases
Not trustworthy to deal with
I purchased a Samsung galaxy s20+ with this company in November 2020 and had purchased a few other items over the years too. I knew they were slow to send out items so didn't expect too much trouble, we are now in March and still no phone. I have tried contacting them but just an automated email in reply. I moved it on for the resolution centre in PayPal to sort this out but seem to be getting nowhere. What I can't understand is why PayPal know this company has issues, why are they not flagging customers to protect them more from these companies. At the moment its getting to nearly 4 months wait for an outcome.
Scam Artist Avoid like the plague
Scam artist that claims to be from your country to get the appearance of PayPal Buyer Protection. Then sends out defective product and when you complain then asks for it to be returned to Hong Kong. PaPal are complicit in this as in the UK by law it is the sellers responsibility for returns but they give this scammer something to hide behind
If I could give 0 stars
If I could give 0 stars, I would. I ordered a camera lens on 12/4/20. Information I received said it shipped on 12/10/20. I've emailed the company and they emailed back (10 days later) saying they would check on it. That was a month ago. DO NOT BUY FROM THIS COMPANY! I have requested a refund. They are shipping from Hong Kong, which they don't tell you. There is no phone number to contact them. MONEY DOWN THE DRAIN!
Don't buy anything with eGlobal
Don't buy anything with eGlobal
Don't buy anything with eGlobal. They never said that they are in HongKong, and the items we ordered would be sent from HK. It's a lot of risk for the customers, like me, who couldn't receive the ordered item, but have to pay them.
I ordered a cell phone on line on Nov. 2020. After order, I couldn't receive the tracking number for many days. So I emailed them to ask. They told me that the item that I ordered was run out of the stock and the new product would arrive on the following Monday . I agreed to wait. They gave me the tracking number finally, but I never received my order. I used that tracking number to check with FedEx where they delivered my package, but was told that it's not available for FedEx to provide the shipping location. I emailed eGlobal. they asked me to fill out a form called "Explanation of the recipient for the following Consignment", I declared that the item was not delivered. After submitting the required documents, eGlobal didn't update me for a very long time until now. Today my bank told me that eGlobal refused to give me the credit amount that I paid them.
This merchant is too bad. They are cheating the customers' money. So don't buy anything with eGlobal.
The only reason I gave it even one star…
The only reason I gave it even one star was because I eventually got my phone i ordered. The website always says in stock but dont believe that. I ordered on Jan 11 and they said 7 business days max i would have it. Well over 10 emails and 35 days a parcel finally arrived. They kept sending me copy and paste messages that got really annoying , asking me to please wait a little longer and we will exepedite your order with fast shipping. Ya, not....anyways beware with this site, if you are ok with waiting a month or longer for your items that come from different companies not Global itself then order away. I would use paypal so you have some protection tho!
Photography equipment
I ordered 2 ad400pro on 13 January and i received my order on 11 February. I was ready to cancel my order when i saw the reviews here but hopefully i didn't and i saved 400euros.I send them emails many times and they responded the next day. If you cannot wait I don't suggest it but if you don't have a problem waiting 1 month it worths it!
best pricing from trusted vendor
The lowest price of a NEW SHURE AONIS50 i can find anywhere! Understandably, you won't get warranty service in US and the potential exchange/return could be cumbersome, however, you should stick to your local BESTBUY if you don't have faith in E-commerce. I've made multiple purchases from eGlobal, ranging from sub 200 to 400+ dollars. all stellar experiences. Have a little faith, fellas!
Never received the parcel nor assistance
Placed an order (+1400€ value) on the 2nd of December. According to the tracking number, my package has been sitting in Spain (a country where I DON'T live in) since the 24th of December. I've tried to contact the company numerous times. Last email received from them (12th of January) said that they where going to contact the courier but NEVER got back to me with updates.
I reached the courier myself and they told me that the package has been lost since the 28th of December. Eglobal is responsable to solve this, but their lack of professionalism, liability and communication is out of this world. At this point I'm not even sure that they have a Customer Service team.
I haven't received a reply to 4 emails (since the 12th of January), 3 tickets sent through the website (since the 30th of December) and 5 messages through social media (since the 11th of January) regarding my - already confirmed to me by the courier - LOST PACKAGE.
Having worked at Customer Service and Social Media myself and knowing how chaotic the volumes can be due to Black Friday, Covid and Christmas, I have to say that I'm astonished at how terrible this "Customer Service" is. Not even a soft reply I have received regarding the status of my order after SO MANY contact attempts.
Eglobal has prevented me from doing my job - since it was a work related order - and is currently holding more than 1400€ without even having the decency of helping or even just REPLYING to my emails.
Finally, I'll also be happy to share on social media all screenshots (about 15) that prove Eglobal's incompetence.
THIS IS FRAUD.
HORRIBLE AFTERSALES SERVICE. IF YOU GET A FAULTY PHONE, YOU'RE SCREWED
Received a phone and felt it is faulty.
Sent it back to them, got a reply after a month saying there is no fault and that I have to pay £32 to get my phone back. We went back and forth with me indicating I have provided the video evidence of the fault, to which they said they see it but could not reproduce it. Eventually I gave up and said I'll pay the £15 (which they discounted the £32 to) to send the phone back.
This was mid-December.
Till now, they have yet not dispatched the phone from China. They are unable to tell me when they will dispatch it. And now i'm thinking this is just either a poor customer service from their side or this is just them telling me how they can annoy me?
EXTREMELY disappointed and will encourage people to understand that be careful of their repair policy, as this is utterly ridiculous!!!!
To add, I had received the phone late August, and returned it late October.
Claimed a 4 day delivery what a joke
Claimed a 4 day delivery and never received my order, sent a tracking code that never moved from stage one and subsequently didn't respond to any emails for weeks until I put in a claim with PayPal, I ordered an iPad which was my son's Christmas present so I was pretty peeved and he was so
Upset as it was what he'd ask Santa Claus for and it never arrived and then the lack of response.Ridiculous company. Maybe legit as others seem happy to wait months for their orders. I would too if they hadn't claimed a 4-6 day delivery.
DO NOT BUY ANYTHING FROM THIS…
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!
Ordered an Apple iPad as a Christmas present on 7th December. As they quote 6-8 days delivery, should have received it in plenty of time. Now it is 1st January 2021 and still not received. Their tracking site offers no useful information (2021-01-01
We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.) for the last eight days. Their email response was that it was with DPD-UK, who did get an order from Amity Goal Ltd (who are they?) but DPD have never received the consignment.
I might receive it by next Christmas!!
No warranty on selling products
No warranty on selling products. Homepage indicates 24 months. Buying is own risk. Even doublecheck your IMEI with invoice IMEI if different sent it back immediately. Common practices is Unboxing and resampling product and accessories in Hong Kong. All clients and contacts use known English names but nobody is a real person. You will never get phone number or email addresses. All addresses in Europe are Post address nobody is sitting there. Even the TAX Number should be doublechecked in case of business buys. So be carefully when you really take all above risk to buy a "cheaper" device. My reference RMA Case: 90218937 . Feel free to contact me if you have further questions.
Nothing in Stock
useless website have nothing in stock just show when you pay after 10 days they refused to ship.
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