I ordered a PS 5 from eGlobal Central when I couldn't find anywhere in traditional stores in the US. I was concerned when no one contacted me with the shipment details. I wrote to them reminded them I... See more
eGlobal Central US
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam artist that claims to be from your country to get the appearance of PayPal Buyer Protection. Then sends out defective product and when you complain then asks for it to be returned to Hong Kong. P... See more
I purchased my ps5 they had it in stock, although it was a 300 markup due to supply and demand, I was able to purchase using a pay monthly app and I got my ps5 delivered within 1 WEEK. I was very plea... See more
I purchased a Samsung galaxy s20+ with this company in November 2020 and had purchased a few other items over the years too. I knew they were slow to send out items so didn't expect too much trouble,... See more
Company details
Information provided by various external sources
eGlobal Central (US) sells camera & lens, smartphones & tablets, headphones and many more. We source from all over the world to offer you competitive price. Free Shipping, Live Chat Service, 12-24 Months Warranty, 30 Days Return Policy, Secure Transactions
Contact info
United States
- support@eglobalcentral.com
- eglobalcentral.com
People also looked at
Keep away, far, far away
Does not reply to email, item shows only as processing for days. To many reports shows that this is a regular thing with this company. They have no inventory, but still advertise that they do, in print on the site, they claim to update several times a day their inventory. This of course is not factual. Wish I shopped elsewhere. Do yourself a favor, stay clear of this company.
Ten Days Later, Two days before Christmas and still not Packaged or shipped.
Ordered a Lego Set (currently out of stock at Lego.com) for Christmas on December 15th. I received an email that said Thank you, and they were processing my order. I heard nothing from them since and now at 3pm on December 23rd I received ANOTHER email that said "We are currently packing your order and it will be dispatched shortly!" How am I going to get this on time for Christmas? This was suppose to be the BIG, LAST family gift. I read other reviews and I don't think they have anything on hand really and get it from another source. All sources were sold out so that's why I took a chance with eGlobal. I think I going to see if I can get my money back. If there were no stars, I'd give it that instead. Even one star isn't enough at this point. They should know people are buying for Christmas. Shame on them. I'll edit my review if things change.
Google Nest wifi point
Ordered the Google Nest wifi point. Speed of shipment was not super fast, but not terrible (I expected this based on the price and reviews, so no issue). That said, the plug needs a US adaptor which is not ideal and not worth it for the savings...
Happy customer!
My husband and I have been on the search for a Nintendo Switch since the beginning of the COVID lockdowns in the U.S. Since they've been sold out everywhere, when I saw they had one available, I jumped on it before doing any research or reading any reviews. It was only after I realized my items would be coming from China that I started to get nervous. I researched, read a TON of negative reviews and was really concerned my package would take months to arrive or just never show up. I placed my order on a Saturday night, received confirmation via email immediately, got confirmation from FedEx that it shipped on Tuesday. Today is Friday and it arrived! It is in perfect condition and works great! The only reason I give 4/5 stars is because I believed this was a store located in the U.S. as the website itself does say "EGlobal Central U.S." and the power cord they sent does not work for U.S. outlets but they did provide an adapter. Not sure if I just got really luck but I had an excellent experience purchasing from them.
Four orders and never an issue
I have ordered two phones, an Ipad mini, Airpods with wireless charging case and Airpod Pros from this site. You always wait for 2 weeks or so, but every time the goods were new and up to scratch.
Good speed.
Happy with the product and shipping was fast. Will definitely use again.
Don’t waste your money or your time.
Do not spend your money on this site, my package came after many weeks, I had ordered a what I thought was very pretty candle that had different colors In the base. What a disappointment, the candle was made of plastic a very thin plastic, One of candle holders was dented and I couldn’t straighten it out. I wouldn’t give this as a gift to anyone including myself. No I’m trying to figure out how to return it, since I certainly don’t want it in my house. Save your money, from now on I’ll buy just American made items. They ask for an order number are you up there is none on the package, however there is something in I assume to be Chinese.
Very poor experience with Eglobal…
Very poor experience with Eglobal central. The item came to me on time, but had defect I could see after using it (Lense for Nikon). I returned the item, and Eglobal never acknowledged the pb, I lost 70 USD for a non functional lense.
I do not recommend buying , everything coming directly from China, and poor customer services
Stay Far Away, use Amazon instead
If I could leave ZERO stars, I would. I ordered a lens that was priced much lower than any other websites. This was a little concerning to me but I ordered it anyway. I waited about 5 business days before finally receiving processing information.
After 3 days with no shipping info, I emailed them asking what the situation was. They responded saying the item was not in stock, however it would be in stock in about 2 weeks. They also said they would upgrade the shipping at no extra charge. When I ordered the lens, it said it was in stock. Weird. 2 weeks pass and I email them making sure my lens had gotten shipped out. Waited 5 days with no response. I go to my PayPal account to deposit funds only to see a refund for the lens amount from eglobal. What the hell? So I go on Amazon and buy the lens at a high price, which I should have done from the beginning.
Later that same day, around 10pm, I get an email from eglobal saying the item I requested was not in stock and would not be in stock for a long time so they had refunded me.
Look, I'm happy I was refunded. I am NOT happy that there was almost ZERO correspondence during this 3 week period.
I'm a videographer and have a business to run. I understand items being out of stock and what not, but don't have it listed as being in stock and then make a customer wait 2 weeks for the restock only to be refunded 5 days after the alleged restock date and then emailed that night at 10pm.
I would VERY HIGHLY recommend you stay far away from this company. From my experience, it's basically "Wish.com" for more expensive items that are still relatively good deals. The order and shipping time is atrocious because it all comes from China on a boat.
STAY AWAY. Don't fall for the cheaper price gimmick. I'm not entirely sure how this company is still even afloat.
**I am an actual person that ordered unlike 99% of the fake accounts created for their reviews.
whoever posted the reports of this…
whoever posted the reports of this company being reliable is really lying. These are posts from global. PLEASE READ OTHER REVIEWS BEFORE ATTEMPTING TO LOOSE MONEY
see below how they keep you occupied with a FALSE TRACKING WEBSITE
14 2020-0 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
13 2020-0 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
12 2020-0 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
11 2020-0 We apologise for the delay, we are following up your order to get it delivered to you as soon as possible.
10 2020-0 Due to unforseen circumstances there is a delay in your shipment. We will update here once we have news.
9 2020-0 Processing delay, your parcel will be out for delivery shortly.
8 2020-0 Shipment further connected.
7 2020-0 Your parcel will arrive shortly at the courier depot.
6 2020-0 Shipment is on its way to the local depot.
5 2020-0 Your parcel has arrived at a sort facility.
4 2020-0 Shipment will arrive at courier depot for sorting shortly.
3 2020-0 Shipment is en-route to courier depot.
2 2020-0 In transit.
1 2020-0 The parcel has been picked by the courier; The parcel has left the courier's warehouse.
The above was a true experience. I have now received my order a month later. I still have not tested as I am away from home and the delay seriously affected my plans!!
I will however add a point to this rating if I test the phone for 2 weeks and have no issues. Before then and for the blind-sighting from the company, it remains a poor service.
NOTE: If they can plainly tell you there will be a month's delays or so it will greatly change the perception.
HONESTY IS THE KEY.
A Purchase that arrives 1 week late my no longer match the buyer's needs.
Received the phone on time (4 days from…
Received the phone on time (4 days from Hong Kong - 7 days after my order)
Thank you guys for quick shipping!
You're the best.
Best regards Edmond.
happy return customer
I bought a godox V860 speedlight at the best price available. The item arrived new and seems legit. I don't intend to use GODOX repair service anyway.
Second purchase was a mzuiko pro lens. a new item costing less than used ones on US eBay. So i took the plunge and got my lens within 7 days from HK. FAST SHIPPING!!!!
Again, I don't intend to reply on warranty either from Oly nor eGlobal.It's a graymarket item hence the low price tag.I trust Oly quality so the warranty would run out before I need it anway.
Better than a Speedlite
The Godox V1 is much better, in my opinion, than a Canon Speedlite. It's even almost as good as the AD200. And eGlobal's price for it is better than anyone else's. I'm very pleased with my purchase.
Totally reliable company
They informed me my item was out of stock and offered to upgrade my shipping with no charge when it came back in stock. I received the scanner not too long after with the label displaying the upgraded shipping. 100% great experience with eGlobal. Communication was outstanding.
Rudy from North Carolina, USA
BEWARE DON'T ORDER ANYTHING FROM THAT…
BEWARE DON'T ORDER ANYTHING FROM THAT WEBSITE
Why I didn't find these reviews before ordering a smartphone from eglobal. Thay will make you think thta eglobal is US company, but it is a scam. I ordered a smartphone and they shipped it from Hong Kong. ok. I finally got a smartphone. Guess what, smartphone was an open box and it was not working properly. I sent them an email and claimed transaction dispute with Paypal. I paid for expensive shipping and eglobal didn't pay for it. Once they got back the smarphone. Eglobal wanted to charge me $20 admin fee. What a scam. Hopefully, I got a full refund with paypal. Thanks paypal.
Monkeys literal monkeys
Ordered my sony wf 1000xm3 shipping took a while and part of driver membrane was ripped inside the left, noise canceling was noticeably worse in left side and calls would glitch out in left I bet ec is litterly ran by foocking monkeys they seem to handle it like apes its my fault that id think I could get away with getting a discount from someone who's not well know or connected to larger companies what a foocking disaster
All I Could Hope For
My personal experience with eGlobal central was as good as I could hope for. I emailed customer service to ask some questions regarding a phone before I purchased, they quickly responded and addressed my concerns. I purchased a Poco F2 Pro and received it in like a week with no issues. Ordered from Canada.
Usually I don't write a review
Usually I don't write a review. But after purchasing one lens from eglobal center, I found my experience conflicting with many bad comments here. I decide to write a review to tell people my experience with them. It isn't just useful information for potential purchasers but also fair for the vendor, Eglobal.
My adventure started when I saw a very good price for a nice budget lens. Eglobal's price is about 1/3 cheaper than others. I am almost ready to pull the trigger but first did a bit search before doing it. The search comes back with some very negtive comments. I am scared and almost give up. But the budget lens is so inexpensive. I figured that I won't lost too much even it is a bad vendor. I finally pull the trigger and crossed my figures.
After a few days, the order didn't move an inch. I sent an email to them. I got reply quite quickly. They told me that the item is out of stock and new ones coming soon. After more than one week waiting, finally the item is shipped! They upgraded my shipping to faster ship method for free since the item is a bit late due to out of stock. I got my item 3 days late after the shipping.
The item is correct one. No issue. No damages. There is no surprise fees either.
Overall I am happy with this purchase experience. Yes, they have no phone to call. But they respons email quickly. Yes, their shipping isn't fast but it finally comes with no issue. Considering the price, I can't complain anything.
Will I purchase from them again? Yes, I will come back to to them and give them more business opportunities.
Sadly they do not respond to queries of…
Sadly they do not respond to queries of missing orders.
Are the positive reviews false ?
Order number :EWECEUB100064912
Good experience. Will order from them again!
My order arrived quickly, well packaged and in good condition. The price dropped after I placed my order (before it shipped) and customer service honored my request for a price adjustment. Will order from them again!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

