After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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See what reviewers are saying
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... See more
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... See more
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Company details
- Hardware Store
- also in
- Cleaning Products Supplier
- Hardware Accessories Store
- Pneumatic Tools Supplier
- Tool Store
- Tool Wholesaler
Written by the company
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Contact info
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, United Kingdom
- 0333 340 3349
- sales@efix.uk
- efix.uk
4.9
Excellent
598 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A problem with my order was resolved…
A problem with my order was resolved immediately and our contact was curteous and friendly
29 October 2023
Great service
Great service, prices are very competitive, easy to order and delivery next day. What more could you ask for?
27 October 2023
Kair Louvred Wall Vent 100mm Black
Mark was extremely helpful as we had a strict deadline to meet and very patient with us while we confirmed we had the correct product. Next day delivery was offered and we completed our order and will be using eFix again in the future.
1 November 2023
I will bought again.
Well, for me is very important the word of the people and the same from the shops.
I bought a lot of diferents items and one of them arrived for mistake.
Harry send me it without cost and , that is very unusual for me.
So, i will buy here again, because i feel that the online shops are worst every day, but here there a honest man.
Thank you, Harry
19 October 2023
Unprompted review
excellent service and price
28 September 2023
Very quick delivery
Very quick delivery. Great price. Would highly recommend. 10/10 👍🏻
27 September 2023
The customer service is second to non
The customer service is second to non, nice to see there’s good people/ company’s out there. And cheapest price for the product brought on the web.. Highly recommend
27 September 2023
What a fantastic site
What a fantastic site, I'm so please I found them. Great products and even better prices. I will certainly be buying from them again.
27 September 2023
Top class company
Excellent prices. First class service. Highly recommended.
5 October 2023
Unprompted review
Great prices and very fast dispatch!
30 September 2023
Fantastic I highly recommend and I will…
Fantastic I highly recommend and I will most certainly use again
Many thanks 🙏
29 September 2023
Very good service
Items were as ordered, good value and delivered sooner than anticipated.
29 September 2023
Upvc cleaner
Great product cleans upvc with ease my windows look new and fast delivery many thanks
28 September 2023
Great price and super-quick delivery
Great price and super-quick delivery. Nothing else needed. thanks
27 September 2023
Worthy of my business
Worthy of my business. No nonsense straight forward. Purchased several items arrived all in one piece and in a timely manner. Reasonable Prices. Definitely recommend.
3 September 2023
Good price -excellent value
Good price -excellent value. Speedy delivery. Throughly recommend
1 September 2023
Good Value for money and the service…
Good Value for money and the service from start to finish was very efficient.
26 August 2023
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