Ecomotive Reviews 

1,238
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 551 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery staff for being exceptionally friendly, polite, and professional during vehicle handovers. Reviewers highlight that drivers call in advance with accurate estimated times of arrival and always turn up punctually as agreed. Consumers consistently mention how helpful the team is when demonstrating all the key features of the new vehicles. Though some customers also noted that cars were nicely washed and polished prior to drop-off. People shared that these thoughtful touches made the entire buying process smooth and exceptionally pleasant from start to finish.

What people talk about most

Staff

Users describe positive interactions with staff, often highlighting polite, professional, and punctual... See more

Delivery service

Customers had positive experiences with the delivery service, frequently highlighting exceptional... See more

Service

Customers consistently note positive experiences with service, highlighting prompt arrival times and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the smooth and stress-free... See more

Product

Clients share satisfaction on product delivery, highlighting smooth and on-time drop-offs directly to their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had our new car delivered by Paul Fenwick. Paul called to advise his departure time and expected arrival time. Paul then sent a text message when he was half an hour away. Paul arrived right on time a... See more

Company replied

Rated 5 out of 5 stars

Joel Wafula delivered my Kia, it was an early handover, despite this he was bright, engaged, thorough, professional and most importantly patient. Tech really isnt my thing, yet he took the time and ca... See more

Company replied

Rated 5 out of 5 stars

Simon Row, called the evening before to let me know what time he would be coming, Happy to come a bit later so I could do the school run, delivered my new car at the time expected , very friendly, hel... See more

Company replied

Rated 5 out of 5 stars

Had the pleasure of meeting Kev Slater today. He dropped off my car nice and early, and messaged me 10 mins before he arrived. He even took time out over the weekend to advise me about drop off t... See more

Company replied


Company details

  1. Logistics Service

Written by the company

Established vehicle delivery company offering both driven and transported services to end users, dealer to dealer and demonstrator vehicle movement.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,238)

497 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Mark J

Mark J - was very professional, explained all the functionality of the car and had a very friendly manner.

9 July 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Robert
Regards
Gerald

Rated 5 out of 5 stars

Mark J

Mark J. Delivered the car and he was great - explained all in details
Excellent gentleman

8 July 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Ali
Regards
Gerald

Rated 5 out of 5 stars

John M delivered my new car this morning

John M delivered my new car this morning. The handover was a really positive experience. John took time to polish the car after taking it off the delivery trailer and everything was immaculate. John was really knowledgeable about the car and ensured I was comfortable with everything, even helping me set up Apple Car Play. Really happy.

8 July 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Louise

Rated 5 out of 5 stars

Great experience with Simon

Great experience with Simon at Ecomotive. He called in advance to let me know this arrival time, worked round a meeting I had and also called to apologise when he was stuck in traffic. Simon did a great job of showing me round the car. Nice guy and great experience 😃

7 July 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Simon
Regards
Gerald

Rated 5 out of 5 stars

John M lovely

John M lovely. Very helpful and friendly. Kept me updated during delivery day. Thanks!

2 July 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Lisa
Regards
Gerald

Rated 5 out of 5 stars

Mark J

Mark J

Mark was very personable, kind and knowledgable.
He explained the car thoroughly and helped me figure it all out.
10/10 would recommend.

1 July 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Hi Kim,
We appreciate you sharing your experience.
Thank You
Regards
Gerald

Rated 5 out of 5 stars

John M delivered my car this morning…

John M delivered my car this morning and was lovely. Very punctual and did a great job at prepping it for me. He explained everything I needed to know and was very helpful.

30 June 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Kelly
Regards
Gerald

Rated 5 out of 5 stars

John M

John M. Great communication. On time. Cleaned car to a high standard.

29 June 2026
Unprompted review
Ecomotive logo

Reply from Ecomotive

Thank you Luke
Regards
Gerald

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