DUTCHIES 📿 Reviews 4,408

It goes without saying the phone cases and accessories are fabulous, great
Quality and speedy service. I have to also mention I had a slight problem with a part of my order, and the customer service was excellent, didn’t quibble just sent me a brand new beaded accessory. Will definitely use Dutchies again for myself, friends and family.

Very professional company, excellent quality product and quick delivery! I’m really pleased with my new iPhone case and very impressed with Dutches!

All of the items I received were delivered quickly and of great quality, thank you.

Quality products, it's a shame that the chains are all made of plastic beans rather than stones but they are sturdy and superior to any other similar products in the market. The leather is good. Super chic and stylish.

If you work with silver, it calls for a silver phone case with accessories, and I found one at Dutchies. Sturdy case, good quality, fast delivery. Pleasant communication.

I recently bought a phone case and some additional accessories from Dutchies and honestly had such a positive experience that I felt it deserved a review.

The products themselves were absolutely beautiful and felt really premium. Shortly after receiving them, I got a proactive message from the company explaining that they had noticed some customers experiencing deterioration in the leather quality of one of the items I had purchased.

What really impressed me was how they handled the situation. When I contacted them, their customer service team was incredibly supportive and understanding. Even though I had already started using the accessory, they immediately offered me a replacement free of charge.

I’ve now received the replacement case and, to top it all off, they even included a little extra gift in the parcel — such a thoughtful touch.

We all encounter issues with products from time to time, but what really matters is how a company deals with them. Dutchies genuinely understand customer service and clearly put their customers first.

Amazing service, beautiful products, and a company that stands behind what they sell. I can thoroughly recommend them.

Chain broke after 14 weeks. Rings on case have tarnished. Product is of poor quality. They only fully guarantee their products for 3 months then offer poor service.. If I were you I'd save your money and not buy from this company...Never will I be recommending them or be purchasing again!

Amazing item and the customer service is second to none. Fantastic, thank you

Beautiful phone case and accessories. My son bought me as a gift. Three months in and the gold parts are tarnished. I’ve hardly used it and I am so disappointed as I have been keeping if for weekends. These are not cheap prices so I am shocked at this and it’s a lot of tarnishing

Night quality product speedy and efficient. Would definitely recommend.

What a luxurious treat these cases are. I treated myself to the case, two charms, the crossbody strap and coin purse. I no longer need a purse and bag as a busy mum. I pop my cards in the phone case, my cash in the coin purse & keep everything safe whilst looking so chic! The quality is amazing, all leather and so so pretty! The metal hardware hasn’t broken or tarnished and I throw my phone everywhere (my toddler does too) worth the price. Quick delivery to the uk. In love!

I ordered the Mariah charm for my new Dutchies Phone Case. It’s a multicoloured sparkly grab chain that compliments the long leather strap or can be used on its own with the phone.
I just love it, it gives me joy every time I see it, and my friends love it too!

Unfortunately, this purchase was very disappointing. The strap is far too long, even on its shortest setting (for reference I am 5 foot 3) On top of that, when adjusted it to the shortest length, the strap left a long loose tail that couldn’t be tucked into the intended loop, making it look just sloppy. I was unhappy enough with the design and quality to want to return it, only to find that the return shipping fee was £15! I was stunned as the package is really quite small. I understand a small returns charge, but this felt excessive and totally unreasonable. Overall, a disappointing experience in terms of both product quality and customer service. I wish I’d read the other negative reviews here first as my experience is certainly not the only one like it.

The package arrives with the kind of quiet confidence you usually only get from brands that know they’ve solved a real problem. No gimmicks, no overpromising—just a phone case and strap set that, after a week of use, made me wonder why this isn’t the default way we all carry our devices.

At first glance, the case itself is understated but the real story is in the detail. The tactile feel strikes that elusive balance between grip and glide. Then there’s the strap—arguably the hero of the whole setup. What could have been an afterthought is instead a thoughtfully engineered companion. Adjustable without being fiddly, sturdy without feeling bulky, it transforms how you interact with your phone. Whether worn crossbody on a busy commute or looped around your wrist for quick errands, it adds a layer of security and convenience that quickly becomes indispensable.
What surprised me most is how seamlessly the strap integrates into daily life. It’s not just practical—it’s liberating. No more frantic pocket-checking, no more awkward juggling when your hands are full. It redefines the phone from something you carry to something that simply stays with you.
Durability also deserves mention. After days of being tossed into bags, brushed against rough surfaces, and exposed to the unpredictable rhythm of daily life, both case and strap show minimal signs of wear. The materials feel premium, not just in look but in longevity—this is clearly designed to last, not just impress out of the box. Aesthetically, it walks a smart line between function and style. It doesn’t scream for attention, but it earns compliments anyway. The strap adds a subtle statement, elevating the case from a purely protective accessory to something that feels intentional, almost fashion-adjacent.
If there’s any criticism, it’s that once you get used to this setup, going back to a standard case feels like a downgrade. And maybe that’s the highest praise you can give a product—it quietly resets your expectations.
In a market flooded with forgettable accessories, this phone case and strap combination stands out not by trying to do everything, but by doing the right things exceptionally well. It’s thoughtful, reliable, and surprisingly transformative—an everyday essential, refined to the point where it feels like it should have always been this way.

My beautiful navy phone cover fits snuggly on my phone, the matching purse holds my cards, car key and lip salve, and looks fabulous.
Look forward to purchasing another set.

Bought two leather cases and chains for iPhone 17pro. Came to UK within 3 days, no import duties as some have complained of. Cases are beautiful and unique.

Lovely case and charm. However, very upset to receive a FedEx bill of £30 for an order worth £115. Won't be buying anymore sadly as it works out too expensive

Brought a iphone17 pro case arrived on 14th march 26.The strap broke 2 weeks later.They are now not responding to my emails.Buy with caution the case is not fit for purpose.

Warning for uk buyers - you will receive an invoice off fed ex for taxes
Beautiful products but would not recommend because of the £45.08 invoice I have just received. I have been purchasing from bandolier for a number of years and never had customs charges, should have stuck with what I knew

Good quality phone case and charms, can mix and match colours and styles. Fast delivery and great customer service highly recommend