DUTCHIES 📿 Reviews 4,453

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Absolute love the phone case I have got. One Dutch cliente came to my work in Ibiza and I have asked her where was her case from and she suggested Dutchies website:). Took a bit too long to arrive b... See more

Rated 4 out of 5 stars

Dealing with Dutchies was satisfactory. I had had a problem with the phone case I bought for myself for Christmas. I contacted Dutchies in early May and they said that the phone cases only come with s... See more

Rated 5 out of 5 stars

A sleek, elegant, great quality case that fits my phone perfectly and looks great. Neck strap makes me feel safe when walking outside and credit card holder means I don't have to carry a bag. I hav... See more

Rated 5 out of 5 stars

It goes without saying the phone cases and accessories are fabulous, great Quality and speedy service. I have to also mention I had a slight problem with a part of my order, and the customer service... See more

Company details

  1. Cell Phone Accessory Store
  2. Fashion Accessories Store

Written by the company

★ High Quality phone accessories (No plastic) ★ 4.7/5 (out of +10.000 reviews) ★ Winner Best Product 2024/2025 ★ Order before 23:00 – shipped the same day ★ 100.000+ items sold "All those plastic phones on cheap lanyards, there must be a more stylish way", thought Dutchies founder Anne when she quit her job and traveled the world for a year. She came up with the concept for Dutchies, started her own production, and in no time, the webshop became a success. Dutchies turned out to be the solution for thousands of women: Beautiful leather cases with space for cards and phone chains that you can swap and match. Your new favorite accessory that you'll never want to live without! Inspired by the world, 100% Dutch! With love, Team Dutchies 💕


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 48 hours

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Rated 2 out of 5 stars

Warning about postage UK

The product is great quality but postage to UK is an issue I wasn’t made aware of. I received a bill from FedEx after delivery for the over £40. The bill from Dutchies said billing was zero charge. I didn’t get any warning of a pending FedEx charge. Really disappointed

9 February 2026
Unprompted review
DUTCHIES 📿 logo

Reply from DUTCHIES 📿

Hi Polly, thank you for your review. We are delighted that you like the products. However, we are very sorry that you were surprised by the customs and import taxes. These fees are independent of the shipping costs and therefore cannot be specified or calculated by us. Nevertheless, we would like to assure you that we are currently working on finding a better solution with regard to customs fees. We would like to apologise again for the inconvenience.
With love, Claudia | Team Dutchies

Rated 5 out of 5 stars

Beautiful

Easy to use website. Fab products. Delivered fast and case and chain are beautiful and great quality

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely quality case with great…

Lovely quality case with great accessories, I would love many colours but unfortunately too expensive to do this
But am very happy with my purchase
I had brown leather case. Beaded short strap and long chain strap

31 January 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love their phone cases and…

I absolutely love their phone cases and accessories. I now own 2 cases from Dutchess and they are absolutely beautiful. The quality is amazing. I get so much compliments and a lot of people have bought cases because they’ve seen the ones that I’ve had. I received my first one as a gift and it really made my day as I had such a hard year and receiving such a beautiful gift I’m so grateful. I just want to thank Duchess for making a convenient case that will protect your phone and make you feel very elegant when wearing it so I promise you you will not be disappointed when you buy a case from Duchess

25 January 2026
Unprompted review
Rated 5 out of 5 stars

Gorgeous items

Gorgeous items, such high quality and look so stylish. Cannot wait to make my next purchase with Dutchies

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Accidentally found Dutchies on…

Accidentally found Dutchies on Facebook, after getting an iPhone 16 pro max i thought id treat it haha to a new case/bedding cover! I’m all for getting the phone protected in the right way, so a new case and screen protector is needed. Although on the expensive side, the cases are hand made and fit your phone nicely. Give your phone that treat it’s been waiting for

5 January 2026
Unprompted review
Rated 5 out of 5 stars

Great quality

Good quality, very fast delivery .. ordered my second already.

Very good customerservice. Received immediate answer after emailing them.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Excellent communication and delivery. The product is of a high quality and I love it. The cover fits my phone snuggly and feels safe. The card wallet is also effective keeping my card secure. Love this and would buy again.

29 December 2025
Unprompted review
Rated 1 out of 5 stars

Items not delivered

Sadly we never received delivery of our 2 iPhone cases and straps. Despite chasing with both Dutches and Evri courier company. The items were with Evri from 16th December-been advised they have been out for delivery 4 times but failed to get here for Xmas.

25 December 2025
Unprompted review
DUTCHIES 📿 logo

Reply from DUTCHIES 📿

Hello, we are very sorry to hear that you have not received your order. If the problem has not yet been resolved, please send us another email with your order number and name to hello@dutchies.com.
We would like to do everything we can to ensure that you still receive your order, even if it is unfortunately too late for Christmas.
With love, Claudia - Team Dutchies

Rated 1 out of 5 stars

Never received my parcel, nor an answer

I ordered a phone case and a chain as a Christmas gift for my sister, and not only did it never leave, but I never had any answer from this company, even after the second email.
My sister tried on Instagram, I'll let a few days pass before I cancel via PayPal
So be aware that customer service is non-existent !

25 November 2025
Unprompted review
DUTCHIES 📿 logo

Reply from DUTCHIES 📿

Hi Emma,
We are very sorry to hear that you had this negative experience with Dutchies and that you received a response from us so late. This should not be the case, of course, and we sincerely apologise for it.
I believe we have now been able to resolve the issue.
If not, please send us another email at hello@dutchies.com. Even if you had the impression that the Dutchies customer service does not exist, we would like to confirm: we are here and would really like to help you. 💛
With love, Claudia - Team Dutchies

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