Dunham Hale Chartered Surveyors Reviews 

1,051
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

We recently had a Level 3 with Dunham Hale Chartered Surveyors at a property we are buying in Highgate. The property is in poor condition. Neil found almost 70k estimated defects. We have just renegot... See more

Company replied

Rated 5 out of 5 stars

Refreshing to find a company these days where you speak with the person doing to work. Neil and Dunham's were excellent. Neil is very experienced and knowledgeable and knows what he's doing. Process w... See more

Company replied

Rated 5 out of 5 stars

We were buying a house in Crouch End and that fell through when we had Dunham Hale Surveyors booked in. We finally found our dream home in Muswell Hill and instructed Dunham's to carry out a Level... See more

Company replied

Rated 5 out of 5 stars

Needed a survey fast due to an Auction property in 5 days. Dunham Surveyors stepped up, survey done day after report complete day after that. Amazing. The feedback from Neil was excellent. Best survey... See more

Company replied

Company details

  1. Chartered Surveyor
  2. Surveyor

Written by the company

We specialise in RICS Level 2 HomeBuyer Reports, RICS Level 3 Building Surveys, Structural Movement and Subsidence Inspections, and Drone Roof Surveys for houses and flats of all ages, from modern developments to period properties. Every survey is carried out by an experienced RICS-qualified Chartered Surveyor, ensuring a detailed inspection and a clear, practical report. Our surveys are written to help buyers understand the true condition of a property, identify potential risks, and make confident decisions before committing to a purchase. Where access is limited, we also use drone technology to inspect roof coverings, chimneys and other elevated areas that cannot be safely viewed from ground level. Clients choose Dunham Hale for our independent advice, clear reporting and responsive communication before and after the survey. We believe a good survey should not only identify issues, but also explain what they mean and what steps may be required next. Whether you are buying your first home, investing in property, or purchasing a period building, our aim is to provide professional surveying advice you can trust.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,051)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend to others definitely

Good n detailed feedback. Also the review with the surveyor was detailed n good. Dunhan was very helpful in rescheduling the appointments without any hassle.

18 January 2024
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Reply from Dunham Hale Chartered Surveyors

Thank you very much for leaving a review. We are pleased that you were happy with our team and service.



Are you aware that Dunham Hale Surveyors offer a referral incentive if you recommend a friend/family member?



Our referral incentive is as follows:



For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon eGift voucher up to £50.00 for all completed surveys
(depending on survey type).



To refer a friend/family to Dunham Hale Surveyors, please send all the information
regarding the person, property details etc to us from the original email you used during your contact with us.

(Please note that if we have already received your friend/family member’s instruction before receiving your referral, unfortunately, you will not be eligible for a voucher.

eGift Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)



Kind Regards!

Thank you for choosing Dunham Hale Surveyors!

Rated 5 out of 5 stars

Reliable. High quality.

High quality level 3 building survey, with adequate time allowed for a post-survey discussion to go over the findings. Junior was very patient and responsive throughout the process. Highly recommended!

18 December 2023
Dunham Hale Chartered Surveyors logo

Reply from Dunham Hale Chartered Surveyors

Thank you very much for leaving a review. We are pleased that you were happy with our team and service.



Are you aware that Dunham Hale Surveyors offer a referral incentive if you recommend a friend/family member?



Our referral incentive is as follows:



For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon eGift voucher up to £50.00 for all completed surveys
(depending on survey type).



To refer a friend/family to Dunham Hale Surveyors, please send all the information
regarding the person, property details etc to us from the original email you used during your contact with us.

(Please note that if we have already received your friend/family member’s instruction before receiving your referral, unfortunately, you will not be eligible for a voucher.

eGift Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)



Kind Regards!

Thank you for choosing Dunham Hale Surveyors!

Rated 1 out of 5 stars

We got a Level 3 survey from this…

We got a Level 3 survey from this company and the report came back with the wrong Radon level numbers. This mistake on their side did make us change our mind about the property. Only after we withdrew our offer we realised that the numbers on the survey report were wrong, thus we contacted the company asking for a refund but we couldn't get any answers regarding our request. After 5,5 months, we are still expecting an answer from them.

17 January 2023
Unprompted review
Dunham Hale Chartered Surveyors logo

Reply from Dunham Hale Chartered Surveyors

Dear ID Tinker, having looked at the Radon data for the postcode of the property, it isn't quite clear what the actual percentage of Radon is. However, all this data is taken from the government radon website www.ukradon.org and therefore this is all we use to give you information regarding Radon. It should be noted that in the report, we advised the following: The property is in an area with potentially high levels of radon gas that could affect health - it has been linked to lung cancer, and you may wish to take further advice in this respect. It is possible to have the property tested by contacting a Radon specialist, and affordable DIY radon testing kits are also available.

Please can you confirm that you obtained and carried out your due diligence in this matter?

Our role in these sections of the report is to advise risks, not to physically provide detailed data and to tell you exactly the results. Given that Radon is located in pockets around the country, not all property will be affected, irrespective of what it states on this website, hence the reason we advise further testing as noted above and within the report.

Rated 5 out of 5 stars

Efficient and good communication

Recently used Dunham Hale for a survey of a Grade 2 listed property. I was very pleased with how smooth the process was and received the report quickly. Junior Black was really helpful and we had a few phone calls to discuss my concerns with a couple of issues.
One point I did miss was that it was extra to pay for the property to be valued, I think I missed the option to add this and assumed it was included.
We have now purchased the property and I wouldn't hesitate to use the company again, especially with Junior doing the report.

7 September 2023
Unprompted review
Dunham Hale Chartered Surveyors logo

Reply from Dunham Hale Chartered Surveyors

Thank you very much for leaving a review. We are pleased that you were happy with our team and service.



Are you aware that Dunham Hale Surveyors offer a referral incentive if you recommend a friend/family member?



Our referral incentive is as follows:



For each person introduced by yourselves who instructs a survey, we will
issue you with an Amazon eGift voucher up to £50.00 for all completed surveys
(depending on survey type).



To refer a friend/family to Dunham Hale Surveyors, please send all the information
regarding the person, property details etc to us from the original email you used during your contact with us.

(Please note that if we have already received your friend/family member’s instruction before receiving your referral, unfortunately, you will not be eligible for a voucher.

eGift Vouchers are usually issued within a month of the survey date and vouchers are sent on or before the second Friday of each month)



Kind Regards!

Thank you for choosing Dunham Hale Surveyors!

Rated 5 out of 5 stars

Dunham were absolutely amazing…

Dunham were absolutely amazing throughout the entire process! My Surveyor was Junior Black who completed my Survey much faster than expected and answered an all questions I had in a speedy manor. I would 100% Dunham and specifically Junior Black!

Garry & Amber
230951

5 October 2023
Unprompted review
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

All good

All good. Didn't have any issues

4 September 2023
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Level 3 structural survey recommended!

Very good experience from the start, booking was very easy once booked survey was done within a week. I booked the level 3 structural survey and I think it was money well spent.

Very happy with the detail and recommendations prescribed in the report. Clearly marked ratings made it easy to highlight things that needed attention. it helped us negotiate a better price can highly recommend.

Sameer
230960

6 November 2023
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Professional, friendly and fair prices

They were easy to communicate with, always got back to me promptly and in a friendly manner, they were happy to deal with the estate agents too, they turned up when they said they were going to and the survey was very thorough. In summary, they are friendly, professional, easy to deal with and reliable, Their fees were fair, not too high.
I would happily recommend them to anyone needling a survey and used them again myself, if I need another one.
(230867)

17 October 2023
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Detailed report and fast results

Second time used their service, the report is detailed and we had our results back within 5 days.

17 October 2023
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Keith

Keith
Recommended by a website to use Dunham dale surveyors and turned out a great job done by them. They were very efficient in responding and confirming the survey. The report was as promised in my inbox in 7 days and a great price to.
Thanks to Jane for a very accurate report

17 July 2023
Unprompted review
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Very polite,very knowledgable

Very polite,very knowledgable, simple to understand,keeps you updated on every step of the way and they speak on layman’s terms!!!! Overall I was very satisfied with the service they provided

17 October 2023
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Very good experience

Very good experience, end to end.
Quality report compilation, which really helped inform us of potential issues and their impact.
Very happy and would use again without hesitation.

13 June 2023
Unprompted review
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

I had a level 3 survey done on a listed…

I had a level 3 survey done on a listed building. Very impressed with the detail in the report. Gave me confidence in making a decision regarding purchase.
The price was extremely competitive. Had some quotes at near double the price.
Would recommend

22 June 2023
Unprompted review
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Thorough and helpful

Clear communication and pricing from the start - and easily reached by phone. Prompt booking and delivery of the report.

Very thorough and helpful survey - level 3 from Frederick Kong. The overall structure, 1-3 severity/immediacy rating, detail, and clear photos made me feel the report covered all areas, or was clear when further investigation was required. It helped me make the tough decision not to proceed with purchase, where a less-thorough report may not have caught all the issues that built up the big picture. Grateful for the expert opinions.

9 June 2023
Unprompted review
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Precise & Detailed Level 3 Building Survey

Very good survey price, easy booking sytem, in-depth results, (we had the Level 3 and was very pleased with the report - almost 100 pages!). Over the phone support direct with the Surveyor which we thought was great to discuss specific concerns. We would not hesitate in suggesting this company to others. Thank you!

17 May 2023
Unprompted review
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Level 3 survey - excellent service and report

Really great Level 3 Homebuyers report provided by Dunham Hale - very in-depth with great recommendations and actions to take.

15 May 2023
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Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

Rated 5 out of 5 stars

Comprehensive + Responsive.

I recieved a very thoughtful and thorough survey and valuation. When I had some follow up questions and issues, I recieved very comprehensive and quick responses.

24 April 2023
Unprompted review
Dunham Hale Chartered Surveyors logo

Reply from Dunham Hale Chartered Surveyors

Many thanks for your review, and it's very much appreciated.

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