We recently had a Level 3 with Dunham Hale Chartered Surveyors at a property we are buying in Highgate. The property is in poor condition. Neil found almost 70k estimated defects. We have just renegot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We recently had a Level 3 with Dunham Hale Chartered Surveyors at a property we are buying in Highgate. The property is in poor condition. Neil found almost 70k estimated defects. We have just renegot... See more
Company replied
Refreshing to find a company these days where you speak with the person doing to work. Neil and Dunham's were excellent. Neil is very experienced and knowledgeable and knows what he's doing. Process w... See more
Company replied
We were buying a house in Crouch End and that fell through when we had Dunham Hale Surveyors booked in. We finally found our dream home in Muswell Hill and instructed Dunham's to carry out a Level... See more
Company replied
Needed a survey fast due to an Auction property in 5 days. Dunham Surveyors stepped up, survey done day after report complete day after that. Amazing. The feedback from Neil was excellent. Best survey... See more
Company replied
We specialise in RICS Level 2 HomeBuyer Reports, RICS Level 3 Building Surveys, Structural Movement and Subsidence Inspections, and Drone Roof Surveys for houses and flats of all ages, from modern developments to period properties. Every survey is carried out by an experienced RICS-qualified Chartered Surveyor, ensuring a detailed inspection and a clear, practical report. Our surveys are written to help buyers understand the true condition of a property, identify potential risks, and make confident decisions before committing to a purchase. Where access is limited, we also use drone technology to inspect roof coverings, chimneys and other elevated areas that cannot be safely viewed from ground level. Clients choose Dunham Hale for our independent advice, clear reporting and responsive communication before and after the survey. We believe a good survey should not only identify issues, but also explain what they mean and what steps may be required next. Whether you are buying your first home, investing in property, or purchasing a period building, our aim is to provide professional surveying advice you can trust.
Trafalgar House, 110 Manchester Road, WA14 1NU, Altrincham, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used localsurveyorsdirect website to find a surveyor for roof. I put what I needed in the description. For some reason Dunham failed to read it and just sent a generic "quote" for service I never wanted. They sent such "offer" twice for some reason.
I responded to them asking if they provide the service I actually want. Got a response that they can't help me. And yet, followed up the next day with another "quote" --- again for service I do not want.

Reply from Dunham Hale Chartered Surveyors
Really pleased with service we received. A thorough survey; which was discussed with us just after the surveyor had done ‘the job’.
We feel we have a good understanding of the property and feel informed regarding decisions we need to make with good suggested time frames, as well as an idea of costs.

Reply from Dunham Hale Chartered Surveyors
The survey was done in March, 2023
Its my 2nd time of employing the same surveyor
The survey report is very detailed and can point out the areas that requires urgent action. All the advice and findings are supported with enough photos, so that we have better ideas of what happened.
The surveyor--6555347(RICS number) is very helpful and pro active. He is willing to offer phone consultation for any quries arising from the survey report.
I will recommend this surveyor.
Our reference number: 230394

Reply from Dunham Hale Chartered Surveyors
Should have arranged to meet me at the property so that I could convey my concerns.
Mostly was a case of get someone else in to check this,that d as me the other.

Reply from Dunham Hale Chartered Surveyors
My 2nd time to use Heyes service. The report is informative and complete. The surveyor give us clear explanation and patiently answer our questions. Those recommendations are fair and reasonable.
Sure that I will recommend my friend to use Heyes.

Reply from Dunham Hale Chartered Surveyors
Rhys was extremely helpful with clear communication. The survey was arranged very promptly and the report returned within a week.

Reply from Dunham Hale Chartered Surveyors
Excellent service provided by Heyes. Personal phone call from surveyor on the day to inform me of main findings, soon followed by delivery of comprehensive 80 page report. Would recommend.
230085

Reply from Dunham Hale Chartered Surveyors
A Helpful company that I feel people can fully trust. I was worried about possible subsidence on my property and so went to the experts to obtain a Structural Inspection. Whilst visiting the Surveyor gave us a useful summary and was very professional.
Martin 230054

Reply from Dunham Hale Chartered Surveyors
Very easy company to deal with and great communications. Surveyor called me immediately after the job to provide early insights. The Level 3 report we received was detailed and has proved very useful.
Job ref 230073-3.

Reply from Dunham Hale Chartered Surveyors
Availability of a surveyor was good. The survey report was very detailed and comprehensive. Covering many, if not all, aspects.
Photos were taken of every aspect reported on.
As with all surveys, there were other areas highlighted for further investigation.
Nick
Job No: 230046-16

Reply from Dunham Hale Chartered Surveyors
Staff were friendly and helpful. Survey was conducted on the agreed date and the paper work was received in 7 days (I had a Level 3 survey conducted).
The surveyor quickly completed the report, everyone is very good, except that the report is a little late.
Efficient service, good value for money and helpful conversation post the survey to answer follow up questions.
Incredibly helpful and accommodating when we had an incredibly tight timeline. The report was detailed and easy to follow. Thank you so much!
The survey we got was very detailed and helpful. The process of booking was quick and easy. Would highly recommend.
The survey report was arranged quickly and easily. It was very comprehensive and easy to comprehend and very detailed allowing me to negotiate fairly and from a position of knowledge with the sellers.
Junior, my surveyor, went above and beyond to not only step in after another surveyor cancelled. He was polite and explained details of the survey, as well as get the report to me when needed.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.