DPB Plumbing and Heating Engineers Ltd Reviews 

275
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and professional demeanor, making interactions pleasant and efficient. Many highlight the team's expertise and punctuality, noting engineers arrive on time and are highly knowledgeable. People also appreciate the company's commitment to tidy work and clear explanations. Reviewers frequently commend the service itself, describing it as fast, professional, and highly effective in resolving various plumbing and heating issues. The overall experience is often described as seamless, from initial booking with helpful office staff to job completion. Many customers express strong recommendations and intend to use this reliable company again.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to DPB plumbing ‘walk in’ business on Falsgrave Road, Scarborough (which opens early) where I was met by Emma who couldn’t have been more helpful and friendly. Although my request, to install... See more

Company replied

Rated 5 out of 5 stars

Really easy to deal with this co, who provide trouble free, high quality service. Been using them for heating servicing and various other plumbing jobs for a couple of years and wish we'd come across... See more

Company replied

Rated 5 out of 5 stars

Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more

Company replied

Rated 5 out of 5 stars

Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more

Company replied


Company details

  1. Gas Engineer
  2. Heating Contractor
  3. Plumber

Written by the company

We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas


Contact info

4.9

Excellent

TrustScore 5 out of 5

275 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(275)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler service…

Ian came over to do the annual service on my boiler. He was on time, professional, informative and good company. He even responded to an elderly neighbour across the road who needed some boiler advice. Can recommend this company

8 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words which have been shared with Ian and the DPB Team. We look forward to being of service to you in the future

Rated 5 out of 5 stars

Annual boiler service

I’ve just had my annual boiler and gas fire service.
Ian the DPB representative arrived promptly. He was polite and very courteous.
He carried out the service explaining any issues as he found them.
I find the whole company friendly and very trustworthy and wouldn’t hesitate to recommend them.

7 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words and we look forward to being of service to you in the future.

Rated 5 out of 5 stars

Another great job from DPB Plumbing

Another great job from DPB Plumbing! Moved my radiator with minimal fuss and left everything clean and tidy. Dan and his team are lovely, very friendly and efficient, nothing is too much trouble either as they also fixed an unexpected problem with my boiler at the same time.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

First class service from Danny

First class service from Danny. Knowing I was without heating and hot water, he moved around some appointment to get me in ASAP which was really appreciated. Really pleased with my new boiler and would recommend DPB to anyone looking for a local trustworthy, efficient company.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Linda & Paul Excellent prompt service…

Linda & Paul Excellent prompt service for our electric hot water & central heating system definitely use again and recommend to family and friends.

4 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and recommendations which are much appreciated. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Just moved to the area decided to have…

Just moved to the area decided to have the boiler serviced checked on the internet for recommendations and reviews and these were amazing so a quick phone call to customer service was friendly helpful and very professionally. A visit was arranged and poor Ian had the task of informing us of all the defects and a new boiler was required much to our horror ! Within 2 days we had instillation by Rich who worked so hard all day he was polite helpful informative professional and a pleasure to have in our home. So thank you to all the team involved we are very satisfied customers and highly recommend this company from start to finish and we have taken out a service plan with them too for 24/7 peace of mind !!!!

4 February 2022
Unprompted review
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Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which are very much appreciated and have been shared with the DPB team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Ian turned up on time and with a smile…

Ian turned up on time and with a smile on his face. He found the fault with our boiler and professionally, efficiently and cleanly solved the problem. Tidied up after himself and very pleasant and polite.

2 February 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words, we look forward to being of service to you in the future.

Rated 5 out of 5 stars

Fitted me a new boiler excellent work…

Fitted me a new boiler excellent work by Rob and his mate very professional and tidy and fitted insulation tubes to bare pipes which was a nice finish 👍would recommend and a big thank you to Louise in ths office always very helpful and friendly thank you to all 🙂

26 January 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words, we look forward to being of service to you in the future.

Rated 5 out of 5 stars

Very pleased with the work

Sometimes small jobs are difficult to arrange, but Dan was happy to quote for extending condensate pipe through external wall at a reasonable cost. Expecting to wait a couple of weeks, we were pleasantly surprised to have the job done next day, very neat and tidy.
Definitely recommended.

25 January 2022
Unprompted review
Rated 5 out of 5 stars

Prompt responses to my series of…

Prompt responses to my series of (unrelated) boiler problems, even at the weekend. Friendly and efficient service by Ian and apprentice Sam; almost became 'part of the family'!

25 January 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words and we look forward to being of service to you in the future.

Rated 5 out of 5 stars

Excellent service !!! Just fabulous

Dan and team responded swiftly when my boiler broke down. They advised on the most cost effective approach and replaced my boiler within…..days of of my order…
The engineers ( Dan and team) who installed my boiler were friendly, tidy and very efficient. I can't recommend them highly enough !!!
Many thanks to Louise in the office who is always so lovely and helpful….
Excellent service! Fabulous! Thank you Angela Webster

22 January 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which are much appreciated. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Consistently excellent service

Consistently excellent service from Dan and his team. Dan has attended to two jobs installing a super bath and a shower.
Two of his staff have attended to two issues in my airbnb property which were urgent. Again they were polite and did a great job.

14 January 2022
Unprompted review
Rated 5 out of 5 stars

Toilet installation

Had a new toilet installed today and I'm extremely happy with the service!
Punctual, courteous and carried the job out with the minimum of fuss!
If I ever have any more work doing I will most definitely be using these guys again... Thank You

Viv

10 January 2022
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words which are much appreciated. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Always 5 star but definitely worth more…

Always 5 star but definitely worth more than that in our view when we experienced a ceiling collapse 2 days before Christmas Eve! Thanks Danny you are an absolute star and your workmanship is always excellent! Also thanks for Charlies Christmas treat!!

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Efficient and professional

Had leaking water tank. Louise gave me a 2 hour time slot on the same day when the plumber would call. He called as arranged and quickly fixed the problem. Very efficient and professional.

22 December 2021
Unprompted review
Rated 5 out of 5 stars

Excellent work done yet again by DPB!

Excellent work done yet again by DPB!
Dan and co are very friendly and efficient in their working and communicate quickly.
Louise who I spoke with on the phone was also very polite

10/10 would recommend

17 December 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words, we hope to be of service to you again in the future.

Rated 5 out of 5 stars

Excellent service yet again from DPB plumbing

Yet again when we needed DPB Plumbing they were there to sort our Thermostat on the boiler problems out, with excellent service and friendly yet professional people to deal with everything.
Thank you so much for your service, you are second to none in our opinion.

7 December 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which are much appreciated by all the team. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

Ian arrived on time to service boiler…

Ian arrived on time to service boiler and do gas checks on other appliances. He looked at the manuals and spoke to us about the history of the appliances so far and talked us through the workings of the boiler. We had mentioned a radiator that wasn't getting hot and within 5 seconds Ian saw what the problem was and had fixed it. We had it looked at before but nobody solved it. We have taken out a contract and we also have a contract on a rented property. Thank you Ian and DPB Plumbing.
Roy and Linda Moor

28 November 2021
Unprompted review

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