DPB Plumbing and Heating Engineers Ltd Reviews 

276
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, friendly, and highly professional in their interactions. Many highlight the engineers' expertise and efficiency, noting their ability to quickly resolve issues and complete jobs with precision. Reviewers frequently mention the company's punctuality, with teams consistently arriving on time for appointments. Customers also appreciate the clean and tidy work, as engineers often leave premises spotless. The overall service is consistently described as excellent, making them a highly recommended and reliable choice for plumbing and heating needs.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the company for its efficient,... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Product

Customers had positive experiences with the products, with many reporting that new boilers and underfloor... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I went to DPB plumbing ‘walk in’ business on Falsgrave Road, Scarborough (which opens early) where I was met by Emma who couldn’t have been more helpful and friendly. Although my request, to install... See more

Company replied

Rated 5 out of 5 stars

Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more

Company replied

Rated 5 out of 5 stars

Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more

Company replied

Rated 5 out of 5 stars

Really easy to deal with this co, who provide trouble free, high quality service. Been using them for heating servicing and various other plumbing jobs for a couple of years and wish we'd come across... See more

Company replied


Company details

  1. Gas Engineer
  2. Heating Contractor
  3. Plumber

Written by the company

We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas


Contact info

4.9

Excellent

TrustScore 5 out of 5

276 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(276)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ian arrived on time to service boiler…

Ian arrived on time to service boiler and do gas checks on other appliances. He looked at the manuals and spoke to us about the history of the appliances so far and talked us through the workings of the boiler. We had mentioned a radiator that wasn't getting hot and within 5 seconds Ian saw what the problem was and had fixed it. We had it looked at before but nobody solved it. We have taken out a contract and we also have a contract on a rented property. Thank you Ian and DPB Plumbing.
Roy and Linda Moor

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Platinum Care Plan

I recently took out a Platinum Care Plan and I am impressed with it. The service is prompt and efficient. Today I contacted Danny about a problem with our bathroom toilet and it was sorted this afternoon by the engineer, Dan. I couldn't ask for better service. Thank you.

26 November 2021
Unprompted review
Rated 5 out of 5 stars

Efficient

Efficient, helpful, punctual and informative. Great job mending my boiler. Thank you

11 November 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words, we hope to be of service to you in the future.

Rated 5 out of 5 stars

Excellent as always

9 November 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words. We look forward to being of service to you in the future.

Rated 5 out of 5 stars

I contacted DPB Plumbing to arrange for…

I contacted DPB Plumbing to arrange for a service for my gas fire. Danny arrived promptly he was professional friendly and reasonably priced. When he finished my fire looked brand new, I would highly recommend DPB Plumbing to anyone Hughie Carroll.

5 November 2021
Unprompted review
Rated 5 out of 5 stars

Friendly efficient service

Ian was a great boilerman! He was late for the appointment, but explained fully and I was forewarned of this. He managed to fix the boiler at a decent price and I was grateful for his good humour during the visit! And for the working heating afterwards!!

21 October 2021
Unprompted review
Rated 5 out of 5 stars

Seamless Boiler Change

Seamless Boiler Change
From initial visit to actual fitting of boiler I could not fault the service provided.If the maintenance contract is carried out to the same standards I foresee no future problems.

20 October 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words, we look forward to being of service to you in the future.

Rated 5 out of 5 stars

Great company

Great company, friendly, efficient, punctual and good attitude, the technician had to make a return trip as he could not gain access to the inside of the boiler as the outer cabinet had been badly fitted,

He returned a few days later and completed the service.

I would recommend them to anybody.

13 October 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kinds words, we hope to be of service to you in the future.

Rated 5 out of 5 stars

Had new radiators installed as existing…

Had new radiators installed as existing ones very old. Not an easy job as required having to chase out a solid concrete floor and reroute piping to fit new radiator sizes. The DPB team were exemplary in completing the job on time, leaving everything clean and tidy and all rubbish etc taken away. And the new radiators look fantastic! I have no hesitation in recommending DPB Plumbing as we will definitely use them again in the future.

8 October 2021
Unprompted review
Rated 5 out of 5 stars

Good friendly liaison developed with…

Good friendly liaison developed with office and team from initial meeting. Team worked continuously with minimal disruption, cleaning up thoroughly after each job.

Due to skills and experience, work was completed in record time

Very satisfied with finished job and happy to recommend DPB Plumbing as a company able to meet all your needs

Mr and Mrs Nolan

6 October 2021
Unprompted review
Rated 5 out of 5 stars

Replaced 5 old radiators

Again excellent service - have now had work done on different occasions by Danny and three of his colleagues - all are totally profession- friendly and i would definately recommend.

14 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and kind words which are very much appreciated by everyone at DPB Plumbing and Heating Engineers Ltd. We hope to be of service to you again in the future.

Rated 5 out of 5 stars

kitchen tap

messaged to see if they were available to fit a new kitchen tap. Responded very quickly with a reply to say the office would be in touch, which they did, made an apt for the Weds, came as planned, fitted tap, no problems, no mess. Excellent service. Will be using them again

9 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and we hope to be of service to you in the future. Kind regards DPB Plumbing and Heating Engineers Ltd.

Rated 5 out of 5 stars

Excellent service

I contacted Dan on a Sunday evening regarding a boiler issue resulting in no hot water for my tenant. He sent an engineer the next working day who had the issue fixed in no time! I was extremely pleased with the service given and wouldn’t hesitate to contact him again if needed.

8 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words Danica, we hope to be of service to you in the future.

Rated 5 out of 5 stars

Dan was on time and fixed my problem in…

Dan was on time and fixed my problem in no time. He is very polite and comfortable to be around and i would recommend him and the company.

3 September 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you Jill for your review and very kind words, we hope to be of service to you again in the future.
Kind regards - Dan and the Team at DPB Plumbing and Heating Engineers Ltd.

Rated 5 out of 5 stars

We contacted DPB Plumbing and Heating…

We contacted DPB Plumbing and Heating Engineers Ltd yesterday as our Worcester boiler had packed up. Ian arrived this morning as arranged and sorted the problem out for us. He was very pleasant and professional at all times and we would definitely call on DPB again if needed. Thank you.

24 August 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words which I will share with Ian and the team. We look forward to being of service to you in the future. Kind regards

Rated 5 out of 5 stars

New shower

Installed new shower and a new outside pipe to fix leak. All done to a high standard, on time and in a professional manner.

15 August 2021
Unprompted review
Rated 5 out of 5 stars

Efficient friendly service.

Called out dpd for an emergency on Saturday tea time water tank leaking. Ian arrived quickly was efficient friendly and quickly sorted the problem for the weekend.

15 August 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Supplied new kitchen sink and upgrade to toilet flush. No problems, completed in time stated. Pleasant and
helpful team. Would highly recommend.

10 August 2021
Unprompted review
DPB Plumbing and Heating Engineers Ltd logo

Reply from DPB Plumbing and Heating Engineers Ltd

Thank you for your review and very kind words and we hope to be of service to you in the future.

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