I went to DPB plumbing ‘walk in’ business on Falsgrave Road, Scarborough (which opens early) where I was met by Emma who couldn’t have been more helpful and friendly. Although my request, to install... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy to deal with this co, who provide trouble free, high quality service. Been using them for heating servicing and various other plumbing jobs for a couple of years and wish we'd come across... See more
Company replied
Had boiler serviced by Patrick. He was punctual, polite and extremely knowledgeable. Had noisy radiator on start up, after service very much quieter. He also provided me with a DPB pen - regular pen o... See more
Company replied
Danny came when he said and was very friendly and efficient. He fixed the underfloor heating manifold. I had been told previously that I would need a new one. He seemed very genuine and clearly an exp... See more
Company replied
Company details
Written by the company
We provide plumbing and heating services in Scarborough, North Yorkshire and the Surrounding areas
Contact info
16-18 Falsgrave Road, YO12 5AT, Scarborough, United Kingdom
- 01723313404
- info@dpbplumbing.co.uk
- dpbplumbing.co.uk
4.9
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service did my boiler service…
Great service did my boiler service very efficient will use again
21 June 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your great feedback!
We’re pleased to hear you were happy with the efficiency of your boiler service. It’s always our goal to provide reliable and professional service, so we’re glad we met your expectations.
We really appreciate your support and look forward to working with you again in the future.
Kind regards,
The DPB Team
I have already have the excellent…
I already have the excellent boiler protection with DPD pluming and have just needed a plumer pretty urgently as i had a leak under the bath and dripping from kitchen light fitting. they came within 1 hour and sorted it out. I thought they would have to pretty much rip my floor and lino up but they didnt they were brillian. I would definatly recomens DPD plumbing for any and all pluming you need doing properly and at a very fair price. thank you DPD
6 June 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for taking the time to share your experience.
We’re really pleased to hear that our team was able to respond quickly and resolve the issue without any major disruption. It’s always our aim to carry out work efficiently, with care and consideration for your home, so it’s great to know you were happy with the service received.
Thank you for recommending DPB Plumbing – your support means a lot, and we’re always here whenever you need us.
Kind regards,
The DPB Team
Brilliant service
We have a Service Plan with DPB Plumbing. I called them at 8.15am this morning as boiler not working. Engineer, Patrick arrived within half an hour. Very quickly identified problem was electrical and not the boiler. He then traced where the fault was and although this is not within our plan he will arrange for an electrician to call. He could not have been more kind and helpful.
Excellent service carried out so efficiently by such pleasant staff. Would highly recommend DPB Service Plan.
27 May 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your thoughtful review and for highlighting the swift response and support you received.
We're really pleased to hear that Patrick was able to attend so promptly and assist in identifying the issue, even though it fell outside the scope of your plan. We pride ourselves on delivering a helpful and caring service, so your kind words mean a great deal to us.
We’re glad to have your recommendation and are always here to help whenever you need us.
Kind regards,
The DPB Team
I was in a bit of pickle this morning I…
I was in a bit of pickle this morning I called DPB Plumbing and spoke with Emma who called me back and arranged Jamie to visit to sort out our problem which he did with professionalism and efficiency.
22 May 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're glad we could help you out when you were in a tight spot. Emma and Jamie will be thrilled to hear your feedback—it's always our goal to provide quick, professional, and efficient service. Don’t hesitate to reach out if you ever need us again!
Warm regards,
The DPB Plumbing Team
Boiler service
Boiler service, was communicated with several times prior to make sure the time and date was ok. Prompt arrival and service. The guy who did it was friendly and polite. Couldn’t have asked for better.
23 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave such positive feedback! We're glad to hear you were happy with our communication and service—it's always important to us that the appointment is convenient and hassle-free. We appreciate your kind words about our team member, too. If you ever need anything else, please feel free to get in touch.
Best regards,
DPB Plumbing & Heating Engineers Ltd
DPB Plumbing have been excellent in my…
DPB Plumbing have been excellent in my dealings with them over a water pressure problem with my boiler. Always very polite and professional, the four times they came about the problem, they came on time and were very considerate at wearing overshoes or taking their shoes off in my house. I initially bought a bronze package with them to cover all parts in the boiler with unlimited visits, but then upgraded to a silver package to cover my radiators too, for my peace of mind. The packages I thought were very reasonably priced. The Call Centre were also excellent in taking my calls and fixing up engineers on convenient days and at convenient times. Very nice to speak too, and very professional. I would highly recommend this company for their expertise and professionalism.
26 March 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your wonderful review! It's fantastic to hear that you found our team polite, professional, and punctual in addressing your boiler's water pressure issue. We're especially pleased that our engineers made you feel comfortable by respecting your home.
We're glad that our service packages provided you with the reassurance you needed, and it's great to know you found them reasonably priced. Our administration team also appreciates your kind words—they always strive to offer friendly and efficient scheduling.
Thanks again for recommending us; your satisfaction means a lot. We're always here if you need us in the future!
Warm regards,
DPB Plumbing & Heating Engineers Ltd
Transparent, honest and quick
Came out next day to diagnose and a day later with a part to fix it. The boiler ended up needing a less expensive part, they were transparent and honest reducing the invoice accordingly. My boiler was fixed quickly, cleaning and efficiently
30 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you very much for your kind review! We're glad we could quickly diagnose and resolve the issue with your boiler. Transparency and honesty are important to us, so we're pleased you appreciated our approach. If you ever need assistance again, please don't hesitate to reach out—we're always here to help.
Thanks again!
DPB Plumbing & Heating Engineers Ltd
New radiators
Very polite, very clean and very respectful of our property. A 5 star job that works very well. I would highly recommend DPB Plumbing.
16 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you very much for your kind words and recommendation! It was a pleasure working with you, and we're delighted to hear you're happy with our service and workmanship. Respecting your home and providing a clean, hassle-free experience is always our priority. Please don't hesitate to reach out if you ever need our services again.
Warm regards,
DPB Plumbing & Heating Engineers Ltd
Downstairs shower room 10/10
I had a shower room installed in my garage which was mostly just a junk room ... as per normal garages you cant get a car in ... they moved my washer and drier and built the room from scratch to finished in 4 weeks ... it looks and works really well ... all the trades used were first class ... no rubbish left at all ... the finished job is just perfect ... I'm over the moon with this ...
Graham
24 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave such a wonderful review. We're absolutely delighted to hear that you're over the moon with your new shower room and that the transformation of your garage met all your expectations.
It's fantastic to hear that you found our team and the tradespeople first-class and professional, and that everything was completed efficiently within four weeks. We take great pride in ensuring our work areas are left tidy, and we're pleased you appreciated this attention to detail.
Your satisfaction means a great deal to us, and we genuinely appreciate your kind words. It was a pleasure working with you, and if you ever need assistance in the future, please don't hesitate to reach out.
Warm regards,
DPB Plumbing & Heating Engineers Ltd
ALWAYS EXCELLENT SRRVICE
ALWAYS EXCELLENT SRRVICE. We wouldn't go anywhere else.
9 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're delighted to hear that you're consistently happy with our service and that you'd always choose us. We truly appreciate your continued support and look forward to serving you again in the future!
Best regards,
DPB Plumbing and Heating Engineers Ltd
Quick response
Contacted DPB on Wednesday afternoon as my cold water tap in the kitchen stopped working. Arranged to come Thursday morning at 8am, turned up on time, replaced the faulty tap and all done by 8.30am. Excellent service.
10 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your lovely review! We're really pleased we could get your kitchen tap sorted quickly and that you were happy with the service. We truly appreciate you taking the time to share your feedback, and if you ever need anything else, we’re just a call away!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words! We're really pleased to hear you were happy with our reliable and professional service. It was a pleasure working with you, and we’re always here if you need us again in the future.
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Excellent Service
I recently had the boiler serviced and prior to that had a radiator valve repaired. The radiator valve was repaired the same day as I phoned up to request someone to have a look at it! Both the plumbers who came out were friendly, polite and professional. I would highly recommend DPB plumbing and am so glad I found them.
10 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and for taking the time to leave such a great review! We're really pleased to hear that you were happy with both the boiler service and the radiator valve repair—and that we were able to get out to you so quickly. It's always our goal to provide friendly, professional service, so it’s great to know that came across. We really appreciate the recommendation!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Just had the annual service on my…
Just had the annual service on my boiler. Date and time arranged the plumber arrived on time. Highly recommend DPB plumbing very reliable and professional.
7 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave us a review. We’re really pleased to hear you were happy with your annual boiler service and that everything went smoothly and on time. Reliability and professionalism are what we aim for with every visit, so your feedback is very much appreciated. Thank you again for the recommendation – we look forward to helping you again in the future!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Very professional company
Very professional company , friendly helpful staff . No job too small and excellent results . We use this company for our boiler service as well as odd plumbing jobs . We have found both staff and work of a very high standard . This company is very highly recommended.
15 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your kind words and recommendation – we really appreciate it! We're delighted to hear you've been happy with both our boiler servicing and plumbing work. Our team always aims to deliver a high standard of service, no matter the size of the job, so it's great to know that's been your experience. We look forward to continuing to help whenever you need us!
Warm regards,
The DPB Plumbing & Heating Engineers Ltd Team
The plumbers are always very friendly…
The plumbers are always very friendly and happy to help!
The service they provide is always top notch! Never leave any mess and tidy up after themselves.
Can't fault the work and would and have recommended.
8 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for taking the time to leave us such a lovely review! We're really pleased to hear that you've had consistently positive experiences with our team. Friendly service, top-quality work, and leaving your home tidy are all things we pride ourselves on, so it’s great to know that’s coming across. We truly appreciate your recommendations – it means a lot!
All the best,
The DPB Plumbing & Heating Engineers Ltd Team
Fantastic experience with DPB plumbing…
Fantastic experience with DPB plumbing recently. From initial contact to the problem solving and fitting of a new electric shower, superb work. Thank you.
9 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your great review! We're really pleased to hear you had a fantastic experience with us – from the first call right through to fitting your new electric shower. We'll be sure to pass your feedback on to the team. If you ever need us again, you know where we are!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Fantastic
I have been with Dan and the gangs for number of years now for my boiler and general plumbing. They are professional, punctual, friendly, clean and tidy and very efficient. Highly recommended.
14 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for your kind words and continued loyalty over the years – it really means a lot to all of us here at DPB. We're so pleased to hear you've been happy with our service, whether it's boiler work or general plumbing. The team always aims to be professional, punctual, and tidy, so it's great to know we're hitting the mark. Thanks again for the recommendation!
Best wishes,
Dan and all the team at DPB Plumbing & Heating Engineers Ltd.
Efficient,Effective and Friendly
We have been with DPB plumbing for a few years now starting with bronze cover moving onto Gold a couple of years ago. We have found that the girls in the office are great with ensuring that our annual gas safety checks for tenanted properties are renewed on time, and the guys respond to any reported problems
quickly. A very good team allround.
11 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you for taking the time to leave such a thoughtful review. We're really pleased to hear you've been happy with our service over the years, from your initial Bronze Cover through to Gold. It's great to know the team – both in the office and out on the job – have made a positive impression. We understand how important it is to stay on top of gas safety checks for rental properties, and we're glad we've been able to support you with that. Your feedback means a lot to us!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
Excellent All Rounders…
We have a service plan for our rental properties and it is a huge relief to know that any issues for tenants can be dealt with very quickly. We have also used the company to provide new gas central heating installations as well as fit and tile complete bathrooms and we have always found them very professional and competent. They are easy to work with as they are able to work around other trades as well. Would thoroughly recommend.
10 April 2025
Unprompted review
Reply from DPB Plumbing and Heating Engineers Ltd
Thank you so much for your fantastic review! We’re really pleased to hear that our service plan has given you peace of mind when it comes to your rental properties – that’s exactly what it’s there for. It’s also great to know you’ve been happy with the heating installations and full bathroom projects we’ve carried out. We always aim to be flexible, reliable, and easy to work with, so your feedback means a lot to the whole team. Thank you again for the recommendation!
Best regards,
The DPB Plumbing & Heating Engineers Ltd Team
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